10/10 RECOMMEND Capstone! We were really excited about our pool renovation AND it turned out even better than we could have imagined. The crew was great to work with, they are incredibly skilled and worked efficiently...everything went smoothly from start to finish! We were blown away by how quickly the project was completed. Overall, it was a wonderful experience and we are thrilled with the outcome. THANK YOU CAPSTONE! read more

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We hired Capstone to renovate our pool a few years ago. The project included replacing the original plaster with PebbleTec, installing new waterline tile, and refinishing the rocks, waterfall, and slide, and new pool lights. Their office staff communicated well throughout the process, but unfortunately the workmanship has resulted in ongoing problems. They have returned approximately five times to address issues, yet we continue to have concerns. One major problem was that the area where the new tile met the skimmer box was never properly sealed, causing the pool to leak. We were told we needed to pay to have the leak detected, so we ultimately fixed the issue ourselves. The pool lights did not work. The paint used on the rocks has also proven to be very poor quality. It continually peels off, exposing the gray primer underneath, making the pool look worn despite only being a few years old. The PebbleTec finish is extremely rough--so rough that it has caused our children's feet to bleed while swimming. We expected a durable, professionally finished pool, not one that has required repeated repairs and still isn't comfortable to use. While the communication from their team was good, the quality of the work did not meet our expectations, and we cannot recommend them based on our experience. read more

Capstone Pool & Spa Remodeling - Paint just flakes off rocks - Pool & Hot Tub Service Near Me

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After purchasing our house with an aged and broken pool/spa, we hired Capstone to remodel the entire system: new pebbletec, tile, coping, pump and filtration system, and convert it to salt water. They were reliable at every phase, easy to get ahold of and kept us up to date with the project status, their employees were friendly and showed up each day as scheduled, and, importantly, they finished our project on time. Furthermore, Capstone provided us with numerous recommendations and answered countless questions from us throughout the process. We'd highly recommended Capstone. read more

Capstone Pool & Spa Remodeling - After - Pool & Hot Tub Service Near Me

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I would not recommend using this company. They completed a pool and tile remodel for us, but within a few months the tiles began to fall off. When I reached out to have the issue addressed under warranty, they declined responsibility and attributed it to another underlying problem that should have been identified during the initial project. They did not offer to repair the issue, even at a reduced cost, and ultimately did not stand behind their work. read more

I couldn't be happier with the work that Capstone Pool & Spa Remodeling did to help finish our new pool. From start to finish, their craftsmanship was outstanding -- every detail of the coping, tile, pebble finish, and stone work was executed with precision and care that truly elevated the entire space. What stood out most was their communication and guidance throughout the project. The team kept us informed at every step, offered thoughtful suggestions and feedback, and made sure we understood our options before moving forward. Their attention to detail and commitment to quality made the whole process smooth and enjoyable. They were reliable and respectful of our timeline, completing the work on schedule without sacrificing quality. I felt supported from our first conversation through the final walkthrough, and I wholeheartedly recommend Capstone to anyone looking for a pool contractor who delivers exceptional results with professionalism and care. read more

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Hired capstone to redo my pool tile, decking, and the black bottom pool. They did an amazingly wonderful job. I'm so happy with it. Workers were very respectful to my property, communication was great. Never had an issue with being able to contact them and get them to call me back. Customer Service is wonderful. Highly recommend them. read more

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BUYER BEWARE - We were initially happy with how our pool turned out, but the experience with Capstone was a complete disaster. Their contractors repeatedly poured grout and concrete down our cleanout and city sewer line--despite us explicitly telling them NOT to do so. This negligence caused massive damage, requiring our entire street to be ripped up and city lines to be redone. During the project (which took a year), we had to repair our line from our house to the street twice while Capstone was working. After the first repair, we caught them on camera continuing to pour waste into the cleanout the same week! As a result, we were left without water for a week and couldn't live in our own home. To make matters worse, Capstone completely ghosted us when we needed help. The owner showed up once, blamed us for the issue, and never followed up. No offer of assistance, no responsibility taken--just silence. If you care about your home, your sanity, and your wallet, DO NOT hire Capstone. Their disregard for customers and complete lack of accountability is beyond unacceptable. read more

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I am going to the trouble of writing this because I was so impressed with this pool company. I interviewed a lot of companies and private contractor guys. I finally chose Capstone to do a complete resurface and tile job as well as new plumbing and pump and heater. I am glad I did. While interviewing companies, my wife and I went to the tile store all pool companies use here in San Diego to pick out the new tile we were going to use, and that was my first clue these guys were the ones. The lady at NPT Tile said Capstone really has an organized company. So, I took a harder look at them and finally after talking to many companies pulled the trigger to work with them. Each one of their teams headed by a separate foreman were all great to work with as they came in to do first, demo on pool plaster and tile, then plumbing and electrical, then tile team did great job with tiling pool and spa, then plaster team, then they contract with another pool water service company to balance and clean the new plaster in the newly filled pool. When they are done in my case, I needed new mastic done around pool edge and they finished doing that. Each foreman of every team was great to work with. I want to point out Frankie, the plumber and Electrician, and his assistant. They were great and came up with some creative ideas to fix a complicated issue I had even though it meant a little extra work. Everything the company said they were going to do when they said it would happen they did. Amanda or Aubrey would call to explain a delay of a day or so because of weather. I felt they were on it the whole time. I have since learned that they are a family run business and I think that's why it feels so organized and smooth an operation. It is hard to find the right company when building or fixing your pool. It is a lot of money and big disruption, so for those of us that do our research before hiring, let me save you some trouble and recommend Capstone. The price was very fair and half that of some of the other pool companies I interviewed. Thanks for a great job done. :-) read more

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My pool suffered fifteen cracks after the pool had been empty for a year. Long story that I won't bore you with. I called three companies for estimates. it was clear that Capstone was heads and tails above the others. There was no hard sale, the giant crack didn't seem to phase them, and they took the time to explain the process and timeframe. We scheduled the demo and to my surprise, they were able to actually start weeks earlier. They texted each day to let me know when they would arrive and the work they would accomplish. The supervisor made a point to meet with me and introduce me to the crew. He visited almost daily to check on the progress and came by after the crew left to plan for the next day. The office staff were amazing. They called to inform me of timing, planning, and walk me through decisions that had to be made. They communicated with me via phone, text, and email, so that no matter my schedule, we were able to keep progress moving forward. The crew were spectacular. They took care to cover my new concrete while they worked. When my skimmer needed replacing, the cut out some of the new concrete, then repoured it, matched the color, and recreated the decorative lines. Each day the cleaned up and left no trace that they were even there. Capstone installed a new Baja shelf and removed a wall between the pool and adjoining/non functioning spa. Now I have a larger swim area and use of the seating area. Family and friends can now swim into what use to be the spa, have a seat while still being in the water, and relax. My pool, which was an overwhelming project for me, was made easy and stress free. All work was completed as described and earlier than expected. I truly could not be happier. Thank you Capstone! I will forever be grateful for your professionalism, skillful work, and communication. read more

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Capstone did an excellent job on our pool replaster. They showed up on time and cleaned up at the end of each day. All the workers were very polite and our project was completed on time. read more

Capstone did a full remodel of our 21 year old pool that had plaster floor chipping. We went with a mini pebble stone finish with new tile at the waterline and elevated spa face. They repaired all loose stone coping and installed new LED lights and drain covers. Between their pebble finish warranty and terrific team the price was well worth the finished product. read more

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I recently had my pool and spa remodeled......everyone at Capstone was very professional, punctual and left the site spotless. I have no hesitation in highly recommend them in the future! read more

Had our pool remodeled by Capstone. They were amazing all throughout the job. They were able to get us in quicker than expected and finish the job ahead of schedule as well. We worked with Travis, Aubrey, and Shelby and they were very responsive and honest the whole time. They had very competitive pricing and we love the way the pool turned out. Here are some before and after pictures. read more

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So happy with our remodel!!! We needed to remodel our very outdated pool and looked into 5 different local companies. After a lot of research we decided on Capstone and could not be happier with the outcome!! From start to finish they were hands down fantastic. Travis helped us initiate the project and was super helpful. We had the pleasure of working with Shelby throughout the project. Shelby was literally the BEST! She was there every step of the way to answer questions and help with anything we needed. Give that lady a raise!! LOL There were different crew for each process, i.e. demo, coping, pebblesheen, equipment install, etc and everyone was awesome. Shout out to Salvador! THANK YOU Capstone!! Added baja shelf. Coping: Silver Travertine 2 inch / 12x24 Tile: 6x6 Sea-Royal / Blue Sea Royal Blue Stonescape mini pebble: Aqua Blue. Updated equipment and installed saltwater chlorinator. read more

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Just finished the fill, and close to finalizing the project! Communication is huge and they definitely deliver. No projects go perfectly, but they are quick in addressing concerns and answering questions. Looking forward to enjoying our pool once complete! Everything was tastefully done. We went with Waterfall Yosemite waterline tile, Silver Travertine coping, Tropics Blue mini stonescapes pebble with a slight mod to the mix (no teal blue and red quartz), and added abalone shell. Tip: Go big on the mosaics! You won't regret it! read more

Capstone did a wonderful resurfacing job on my pool back in May 2025 and the pool looked absolutely fabulous. However, after two months I noticed two very small and insignifant blemishes on the bottom of the pool. After notifying Shelby in the office, she was only too pleased to dispatch Gavin and his crew who promptly fixed both the spots superbly. They were professional, courteous and are a credit to Capstone. read more

Everyone at Capstone was great, from Aubrey and Shelby in the office to John coming out and looking what needed to be done to get my pool equipment relocated. Special thanks to Frankie and Pepe, those two worked hard to make it all happen. I would highly recommend them and will look to use them again when it's time to replaster our pool. Great team! read more

I vetted four companies and easily chose Capstone. I have a 33 yr old in ground spa that needed new tile, replastering, new light, water weir aka feature, and heater. Prior companies would say "well, we don't do that". I'm a female unable to DYI anything. I found this company on Yelp.They were completely in the driver seat and I was just along for the ride. Five extra stars to Shelby who held my hand during the entire job. read more

I had Capstone recently resurface my pool and spa. Not only was the price good, but each specialized crew that came in (demo, tile, electrician, surface, finishers) worked as a a well-oiled machine. Each team was cheerful, friendly, helpful, and they all seemed to love what they do. And each crew did everything to perfection. I can't praise them enough, I wish all contractors had the same culture as Capstone, it would be a better world. Thanks so much! read more

What went well? Everything! Our old plaster pool was falling apart and they did a complete resurface along with adding a Baja ledge in the shallow and bench in the deep end, on top of some other cosmetic fixes. The entire process was very smooth and easy. They were patient with us as we decided what we wanted and offered great advice. I can't say enough good things at how the project turned out. Highly recommend. read more

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We just had our pool remodeled by Capstone. The whole experience was exceptional from the proposal stage to the startup. Everything was managed well making the experience very low stress compared to other projects we have done. Shelby was instrumental in making that happen. Capstone delivered on every detail. They don't use sub-contractors, so all their workers went over and beyond to provide us with the best product. I especially want to commend Cameron for his work on this project. We had our pool remodeled twice before and this was by far the best job. I believe that they deserve the highest rating. read more

I started with an old pool with plaster finish, broken electrical lines, and some non-functional plumbing lines. They were able to fix everything. On a project with a bunch of unknown variables, Capstone was easy to work with. They were reasonable with price on the additional work that needed to be done (new plumbing lines cut into the concrete, new pool light, etc). They also didn't inflate the price when problems came up mid project. I wouldn't hesitate to recommend them to friends/family. Coping: Scabos Travertine Tile: Gemstone Emerald 6x6 Pebble: ColorScapes:Caribbean Blue read more

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A Very Large Pool/Deck Restoration that has received little to no attention over the past Forty Plus Years; out of numerous interviews in and around San Diego's proper. Both My Wife and I had finally became confident, Capstone's ability and resources were the match and put together a exhaustive project that met both of our wishes and just TRULY AMAZED both of US with the Final Product/Price and Vibrant Colors. Shelby is a great Project Coordinator, not only scheduling, but also design idea support. Team are well organized and on time. BIG TY!! read more

We have nothing but good things to say about Capstone Pool. We recently had our pool resurfaced, with new tile, coping and pebble surfacing. We were told the project would take 4-5 weeks, but they were finished in 3! They have different crews for the different phases, and their skills and expertise show. All coordination is through the front office, and the staff there are friendly and quite responsive, being able to effectively answer any and all questions, and were a big help in making decisions. A big shout out to Shelby and Aubrey in the office, as well as Travis - great to work with! We are very happy with the finished result! read more

Capstone Pool & Spa Remodeling - Pool area - Pool & Hot Tub Service Near Me

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We just had our 20 year old pool remodeled by Capstone. I am very impressed with the company and pleased with how the pool turned out. The process went smoothly and on schedule. The office staff is very responsive and friendly, and the crews were very respectful and I can tell they are happy employees. They are skilled and efficient. I know with construction there can be delays and unforeseen issues that arise, thankfully this project had no problems. I am very, very happy with the new pool - I think it is gorgeous and turned out better than I could have imagined! read more

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I had capstone refinish my pool five years ago. At the time, Russ owned the company. He was a descent guy. When they did the color wrong, Russ made them fix it. A year in I had a leak. It was under warranty and they sent someone to fix it. It was around the skimmer and they shot in foam to stop the leak. A couple years later. Same problem but getting worse. It's structural and of course now out of warranty. The new owner has blown me off for a week and now says he'll give me 1000 off on the 4500 needed to fix it. I would recommend not ever hiring Capstone. It's been nothing but issues and they don't take responsibility for their work. read more

We selected Capstone Pool & Spa Remodeling to resurface our pool for a number of reasons. Recommendations from our Pool Chemical service team, recommendations from a couple of the companies I had working on pool equipment, as well as the successful outcome of three quotes. In each case, they mentioned that the "Best in San Diego" was Capstone. Our experience - WOW, outstanding constant communication, I never had to wonder what stage we were at. The Capstone crew were all employees and I had zero contractors that were not Capstone to deal with. But most extraordinary, and stood out the most (for me) was the final tile guy that worked on a Friday, and Saturday on his own time to "Craft and Design" the tile that was created for our Spa area of the pool. A true Artist! The careful curves and designs of the tile required enormous patience and skill and were amazing to watch. Now, and with very timely completion of our resurface, our family will be able to enjoy their skillful work for decades to come... So, thank you Staff at Capstone (especially Shelby the Project Coordinator), and all the very, very skilled workers that Artistically resurfaced our pool! And the Spa tile guy - make sure he gets a $raise$ read more

Capstone Pool & Spa Remodeling - Starting filling the Pool :) - Pool & Hot Tub Service Near Me

No doubt about it, Capstone pool is the best there is. We had our very first estimate with Russ, and we liked him immediately. He knew that we were still in the research phase of a pool remodel, yet treated us with the utmost courtesy. He took his time, answered questions, measured meticulously, and provided insights that only someone with years and years of experience could do. Every single contractor and business we met with afterward (and there were at least 4 or 5) was compared to Russ, and he blew them all out of the water in every single way. From then on, it was a total dream. The entire team -- everyone from John to Shelby to the team that came out for each phase of the demo, remodel, and saltwater conversion -- were absolutely wonderful to work with. The whole process took about a month -- we're so glad we were able to get on their schedule for completion just before summer hit! They turned a crusty, mildewy, 70's pool that had been painted to look semi-decent when our house was flipped (before we bought it), and turned it into a beautiful, peaceful, saltwater heaven that was enjoyed every single day, all summer long. Sometimes we just go out there, turn on the jets, and listen to the sound of water trickling while we eat dinner outside. It's so lovely, thank you Capstone team! You are as kind and professional as you are talented! read more

Capstone Pool & Spa Remodeling - The hideous before -- see those tiles falling off, ugly coping, pool is literally painted blue. - Pool & Hot Tub Service Near Me

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Good customer service goes a long way. There are so many choices when it comes to choosing a vendor but not all vendors are the same. After many calls to reach out to someone who would be willing to give an idea on pool remodel costs for a client I had in escrow, this company was very professional over the phone and did offer to review our inspection and give an idea on costs. Most companies are not willing to deal with you unless you own the home which I understand. They do need to think of where to best spend their time. With this in mind and with over a hundred five star reviews here, this is the company I will continue to refer clients to for any pool remodels in San Diego. Thank you again for your professionalism and excellent customer service! read more

Expert and Professional Service at a VERY reasonable price. John and his team are by far, the best at what they do. It was a true pleasure working with him! The team was always prompt, kept the worksite very clean, extremely polite & professional. Each phase brought a team of experts to perform their individual niche work that brought results far beyond our hopes. Demo, tile, coping, piping & lighting, resurfacing. Very efficient without compromising quality in any way! We never dreamed our pool could be so beautiful. Thank you John and Team! Because of you, our backyard is an Oasis! read more

Capstone Pool & Spa Remodeling - Pool & Hot Tub Service Near Me

Kudos to the entire team that worked on our pool replaster. Everyone was professional, polite and friendly. It started with John, who came out and listened to our needs, prepared an estimate and did not try to "up sell" us. The demo guys did a thorough clean up of the site before leaving each day...Shelby always responded to our email requests promptly, and Gavin and his coworker (apologies here, I have for his name) worked hard cutting out the rusted rebar, repatching the area before plaster came; they also cleaned up before leaving each day. The new plaster is pristine and the pool is sparkling again. Thank you Team Capstone! read more

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Overall a great experience . Love the finished product. Office personnel were awesome to deal with. A few of his guys could have been a little more detail oriented as far as respecting our property, but John Chastang was great and always made things right. He gave suggestions that we are VERY happy we took. No regrets. read more

Capstone Pool & Spa Remodeling - Pool & Hot Tub Service Near Me

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Nice people, and they made an effort to correct several problems, including cracks in concrete and mastic that would not stick to the flagstone. Sadly, the mastic never got done properly (or with the proper material) so now it's all coming apart, the concrete deck is lifting away from the pool because water got in the cracks and is swelling the soil under it. A drain channel was poorly installed, so it flows in the wrong direction. I had to install a sump pump and basin to pump the rain and runoff water away from the house. read more

We chose Capstone over 2 other companies that we considered for our pool remodel. Our pool was old and was in desperate need of a make over. They were priced competitively and we liked the materials they had to offer. We are very happy with the outcome and our pool is gorgeous! We have been enjoying it every weekend. I feel like I am on vacation when I am in our backyard now. We went with the Mini Pebble Puerto Rico Blend, added a Baja Shelf (this is a must!), brought up the deep end, and added a few mosaics. The only thing I would recommend is better scheduling and a little more communication when it comes to the final finishing portion. Other than that, I would highly recommend Capstone for your pool remodel. It's dog approved! read more

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We had a complete pool and spa remodel a couple months ago and continue to be impressed by the Capstone team on handling our minor follow up issues. They are super responsive and professional in all aspects especially Travis, Cameron and Shelby! Keep up the great customer service read more

Capstone was A+ from the very beginning. We had several companies come out and Travis of Capstone stood head and shoulders above the others. It was a really easy choice when their pricing was also better! Definitely recommended. My home is in Rancho Penasquitos but I think they serve most all of San Diego county. read more

Capstone Pool & Spa Remodeling - Add "mosaic" tiles at the bottom or around the pool. I got the Turtles and they're really cool :) - Pool & Hot Tub Service Near Me

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Our pool renovation was just completed by Capstone Pools and we thought they did a fantastic job. Everything stayed right on schedule and all work was excellent. The tile work was done exactly as we had hoped and the quartz finish looks perfect. They communicated clearly as needed and kept us fully informed. They exceeded our expectations and we highly recommend Capstone. read more

Capstone Pool & Spa Remodeling were a pleasure to work with from the original quote to the final product. Travis was my sales rep. After getting three quotes, Capstone's was the best and they also offered a finish that other SD pool companies do not offer (Hydrazzo). After examining all of the finish and color options I eventually selected Catalina Blue with the Hydrazzo finish. I wanted a happy/tropical look and the finished product met my expectations happily. My favorite part of the finish is that it is the smoothest feel of the available options and yet still lasts a long period of time. Once we moved forward with the contract Captstone did an excellent job of keeping me up to date on the progress and the next steps. They were also very accommodating to my schedule. Side note: I would recommend having your pool/spa remodeled in the winter time. Makes it a lot easier to wait before being able to use it again ;). In summary, their service, competitive pricing, and larger product line made this an easy decision to move forward with Captstone Pool & Spa Remodeling. I would recommend them to other families in San Diego and would also consider the Hydrazzo finish they offer when deciding on a finish. read more

Capstone Pool & Spa Remodeling - Capstone team working hard - Pool & Hot Tub Service Near Me

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From the day of the estimate to the day of completion Capstone was stellar. Our project manager was Shelby and she was very good with communication. Jobs like this can be very stressful and she kept us in the loop the entire time. Capstone is committed to excellence and it is reflected in their work. Even the smallest details are important to them and they will do whatever it takes to make the job perfect. We ended up going with the Quartz Plaster, which I highly recommend. We have kids and the pebbles are rather rough. The Quartz is super smooth and durable. I have have ready referred friends to Capstone and certainly would recommend them to anybody. read more

Capstone Pool & Spa Remodeling - New coping, tile and surface - Pool & Hot Tub Service Near Me

Capstone just finished remodeling our pool and spa and did an excellent job. They were here when they said they would be and walked us through every step of the remodel. we couldn't be happier with the end product. we would highly recommend them and definitely use them again. Ruth and Leo Gonzales read more