WARNING; TERRIBLE IMAGES AND THEN STOLE MY MONEY. DO NOT BOOK Not professional at all. My family is completely shocked by our experience. In the end she stole my money and never sent edits, the original images were terrible. I hired Candace Wilson "Captured by Sinclair photography" to capture my daughters 1st birthday milestone shoot - She completely mislead me about her skills and services she would be providing. She sent over a contract for me to sign showing a dress she would provide, cake vendor she uses and we talked extensively about the petting zoo pony she used in her previous shoots(Clearly all too good to be true). We discussed a magical engaging experience and I even has some questions due to my childrens ages (1&2) about interaction with the pony posing etc. She reassured me everything would be great and she shoots toddlers all the time. She told me we would receive 15 or more photos, we planned to add the cake smash shoot to the pony shoot. She cancelled the shoot with no ETA of new shoot date, dared to message me day of the original shoot for the full amount even though we hadnt even had the shoot because she cancelled. Then she let me know a new date (by this time my daughters birthday had past by almost 2 months).. I was no longer interested in a cake shoot- but she insisted- she ordered it from a vendor so we had to keep it on the schedule... Fast forward to day of shoot - we live 2 hours away - we arrived at the new location she gave me, there was a shoot IN progress so we wait in the truck until that family finished, It then realized she has squeezed us into one of her "minis" - The "vendor" cake and props were literally a kroger $5 cake and dollar tree baskets she flipped over not actual dessert stands looked terrible and tacky - Nothing like what she sent as examples of what we would shoot.... There was no dress either, I switched her from what she was wearing to a dress I brought for dinner.. (and of course the icing stained the dress... ) The "petting zoo pony" Was a huge beautiful decorated horse - My husband who is allergic walked our son around while my daughter did her cake shoot - when he brought my son back, the horse handler YELLED at him to stay back and not approach the pony ( me knowing my husband was full well not approaching the pony and was only there because I forced him, this offset the tone of the shoot completely) Especially because in contract and msgs and previous shoots we were shown, the CHILDREN would be interacting with the "petting zoo pony" - Clearly she had a pony switch last minute and didn't feel it important to let her clients know. During the shoot I asked how many minis they had done so far and she told me 13- So she was just rushing us along - I paid double her "minis price" and she treated the shoot just like her other minis - Going to the car her daughter? a young female stood behind my vehicle and told us we aren't permitted to leave until we facebook pay her the remainder, odd but I paid then noticed she even charged me $5 more than her original quote - for the private shoot with 15+ images edited turned into a email telling me to choose 6 edits- looking through the images I was heartbroken we spent 4 hours driving, countless messages back and forth to prep for the shoot, and literally the worst images I have ever seen- The sun blew out most of them, they were blurry my children's eyes were closed, heads turned... Just terrible - my husband could of snapped some on his phone better quality. I told her I wasn't happy she asked " what do you want me to do" then offered MORE shoots (why would I put us all through that again?) She said let her edit some and then see what I think or she could offer a refund - I said ok... MONTHS go by and we don't get any edits... so I ask nicely again, She doesn't respond... THEN I said okay look at this point I just want a refund - She lets me know I had plenty of time to pickout what I wanted edited (completely ignoring that we previously talked about they weren't professional images) She blocks me and tells me she's not giving me a refund. So now my choices are to open a claim with BBB and possibly take her to small claims court to get $200 back - She is a completely unprofessional person that lied and said whatever she needed to say to get the deposit and get us to show up- she has 0 accountability for her work or attitude. I don't see this being a long term career for Candace Wilson but she sure scammed us and I'd hate for more people to have their milestone photoshoots ruined because of a scammer. I wish I could erase the entire experience but I'll never get that day back, or my $200 unless i take her small claims court - Hopefully this review helps others. read more
