Seamless rental. They opened at 9am and I rode away 15min later The Scooter I rented had a great…read morephone mount on the handlebars which was crucial for running Mapquest !!

Great car rental place in Firenze if you are staying in the city and want to drive to the country…read more Francesca who runs the place was great. Very reasonable and personable. Highly recommended you won't find a friendlier car rental company. Dave Patterson Scottsdale AZ

Riding a Vespa is an iconic, must-do when visiting Italy. It's a great way to experience the city…read moreand travel through the Tuscan countryside. My fiancé and I have never operated a Vespa before and we decided to walk into Florence Station rental at 5pm to book a Vespa for a few hours. Lucky for us, there was one Vespa available and we were able to use it despite the shop closing at 5:30pm! Yuri (I believe this is the owner's name) was very accommodating and generally just great to work with. His English is excellent since he has a wife and child living in Hawaii, he's also visited California (my home state) multiple times. Since it was our first time on a Vespa, he made sure to get us comfortable with using the vehicle by teaching my fiancé and riding with him around the block! His instructions were fantastic. Honestly, the streets of Florence are kind of scary to drive around in, especially during rush hour traffic. Yuri gave us a route and a map that we can follow and basic traffic instructions. Luckily, my fiancé is tall and was able to operate the Vespa smoothly. A tip from me is to book a Vespa early in the day (or online). This shop is popular and vehicles may not be available. The countryside is better to be traveled early in the day when there is still light out. The shop does close at 5:30pm so any rentals late in the day will be charged "sunset pricing" but keys can still be return after the shop closes via a special "key hole" in the gate.

My group of four rented Vespas and were very impressed with how kind, polite and patient Alex was…read more Only one member in our group had motorcycle/scooter experience. Alex allowed us to go around the block as many times as needed until we were comfortable. We never felt rushed or unvalued. He made the experience phenomenal. He also provided perfect directions to Chanti. This was the highlight of our trip.

Elena was truly spectacularly helpful and kind. This car rental service was a pleasure!read more

So, there was a woman inside on two different cell phones and not helping a soul. The other worker…read morewas. They wanted 2 thousand dollars for 8 days. The cheapest one was $1,800.

Very convenient - in central Florence, but a straight shot out towards the motorway. The service…read morewas quick and we were upgraded to a fancy BMW! It was a little big for the Italian backroads at time, but a comfy ride. Drop-off is in a different location and way more central. That made me nervous, driving in the smaller central part of Florence, but the car GPS got us there no problem. Highly recommend getting the GPS!

HORRIBLE! This is a review for the Europcar rental agency in Siena. The Online website showed that…read morea small car rental would cost approximately €450 for one week. We paid $15 for a cab to go to the agency. Once we arrived, they kept insisting we needed collision damage waiver. Both of our credit cards automatically cover that and we knew from previous experience that we do not need it as our credit card covers us on rentals when we travel. They kept trying to charge us almost $1200. for the week and insisted that we could not apply the CDW coverage that we had. It was a bait and switch job! Rent your car elsewhere! These guys give Italy a bad name.

I wish I could do ---minis 100 stars I wish I could do -100…read morestar. Never again! We got tricked into signing with loads of added costs in Italy! We were told on the phone that our excess would be £186 and they ended up charging over £360! This is on top of the actual hire charge. This was a low cost holiday that ended up costing way too much and more than we could afford ! Ruined our trip!

awful rental company they could not be bothered to tell me you can not drive the car in Florence…read morewithout getting a big fine from the city been using avis 40 years never again

10 out of 10 phenomenal experience with Hire in Italy! My partner and I hired a private car with…read moredriver to explore the Tuscan wine country and were fortunate with an unforgettable experience! Gianluca was professional, kind, knowledgeable, stopped for photos, navigated a rainy and windy road with ease and confidence, provided us with an umbrella and door-to-door service, and made our day very memorable! He was great! The company was responsive (during a busy time) and answered all of our questions helping us to plan the day and make reservations. This is a luxury service with high-end vehicles and comfort. Highly recommend!

Booked Hire in Italy for airport transfer and I am very happy with the whole experience. Car was on…read moretime and dispatcher communicated prior and followed up post trip. Our chauffeur spoke very good English and pointed out Historical buildings and carried on a very non intrusive conversation. 5-stars for the driver for literally squeezing in as close as he could to the entrance of our Hotel because it was pouring rain and had an umbrella ready for us. ^________________^

All was great, until weeks later. They said I can drive a rental car through the area restricted…read moreroads that google maps takes you through to return the car. Weeks later, I get an email saying they had to report my personal information to the authorities there and charged my credit card $35 USD to provide my information to the authorities. So my rental price increased by the $35 plus whatever extra I now have to pay for a violation. Total BS and a really poor way to treat a Gold member that rents from Hertz regularly

We took our number and were called within minutes. The woman was incredibly helpful. She helped us…read morechange our destination for drop off by explaining the different locations and told us the times. We had a great experience with getting our car. I will report back with how the car operates.

From the owner: Noleggio auto scooter moto biciclette Minivan 7 e 9 posti.read more

I needed a car rental agency that was near Santa Maria Novella station. This location fit the bill…read moreperfectly!. They share a garage with a handful of other agencies so check around for the best price and selection. I was able to get a great price online only a few days in advance. We found the place easily and there were about 3-4 parties ahead of us when we arrived. After waiting about 15 minutes, I was helped and the service was very friendly. There were no attempts to upsell. After getting the keys, we were told where the car was within the garage and walked across the street to get it. It was a nice Abarth Fiat 500. I circled it for damage and had a few things added on that wasn't noted. There was a 200km limit per day day so 600km for our 4 day rental. I was worried about this, but it ended up not being an issue. The return was tough as it was hard to navigate all the one-way streets to get back to the garage. I returned after hours so I parked it and dropped the keys off at the designated box and that was it!

I made this reservation for my honeymoon 4 months prior to our trip and when I arrived at Florence…read more- Via Borgo Ognissanti your employee told us that we needed to be 30 years old to rent the car that I had booked. We're both 29.5. There was no mention on your website of needing to be 30 years old and you were happy to take my money at the time so you can start to see where my frustration comes from. Instead of offering to help fix the situation, your employee told us that you had no more cars and that there was nothing that she could do and to essentially leave. We were then forced to go across the street and rent from another terrible business that made us miss appointments and tours by hours. You should be ashamed of yourselves. At the very least to protect future customers, you should make it clear on your website that you need to be 30yo to rent certain cars. Is there really a difference between 29.5 and 30 that you couldn't have made an exception for our honeymoon? What an embarrassing and horrible experience. I'll be notifying our partnerships team here at TripAdvisor to see what we can do.

Pay no attention the negative reviews. Worker carefully checked over the car with me and I had no…read moreunexpected charges after many winding miles and tight squeezes in the hills of Chianti and the city streets on Florence. I even forgot to get gas and that was charged at a very reasonable 2€/liter plus a 20€ service fee. Much less than in the states. Would rent with them again without hesitation. Bonus points as the worker called a taxi for us on his personal cellphone. Note: the site on Borgo Ognisanti is a pickup location only and they will give you a map to make 2-3 turns to get to the drop off site. Plan ahead for 5-10 extra minutes.

They did not explain anywhere on the website nor written communication that coming from the USA, we…read morewould need an international drivers license permit in order to rent a car. BEWARE of the information they are *not* sharing!!