I recently had my six year old Kia Sportage paint repair completed at ProColor in Georgetown, ON,…read moreafter a minor collision with a post in a parking lot. Their initial quote for repair services was excellent, and took into consideration that I would be keeping this vehicle for years to come, would not be putting a claim through insurance, and suggested various options for me. The quote was half the cost of another quote I had received from another company. Arrangements were made for the work to be completed, and the work was done within the timeline. The paint repair results are amazing! I could not be more pleased. The customer service of this company was outstanding during all parts of the process. I would highly recommend this company for excellent and reasonably priced vehicle repairs!

Took my sports car over to see The guys at Riteway Auto body in Georgetown on a friends…read morerecommendation met with John and showed him The issues I was having with my car. John and his team took care of the repairs free of charge. I offered to pay for his services but they said it was minor and not to worry about paying Hard to believe this day and age there are still great people in business to provide amazing customer service such as this. I will return of course if I ever need car repairs in the future. I highly recommend these guys to take care of your needs. Honest and great people

My husband and I were drawn to this dealership by the pick up truck promo. I was reluctant after…read morethe bad experience we had a few years ago with the used car sales manager. We were approached by a sales rep asking what we were looking for. He wouldn't even entertain the idea we could afford a new truck. He led us to the 3 used ones in the lot. We pointed out one but he bought out keys to test drive for another more expensive truck. When I mentioned that he said they are all the same. During our drive he spoke of new management and how they're trying to change the publics view of their dealership. He also mentioned we might be best suited to buy a new truck at dodge. At the end of the test drive he handed my husband a card and told us to come back when we're serious. There was no mention of the truck promo they had going on or anything really to keep us interested in buying. On a side note: we are picking up our new 2016 Ram 1500 Outdoorsman this afternoon. Our local Ram dealership might want to send a thank you to the salesperson at Chevy for sending us over. They got a $55k sale out of us.

I wish they had zero stars! I recently went to this dealer to trade in my Buick which I leased from…read morethe old management. I had received several notices in the mail for early trade in so I went to take a look. Don't get me wrong the Buick is a great car and I debated for a long time about trading it in but I want to get into something a little better on gas as I have a fairly long commute. I met the sales guy who seemed very good and personable. "I explained I didnt want to hear a sales pitch and just wanted the bottom line. He agreed, no complaints with him so far. We looked at a few cars and when it came time to look at my Buick for trade in and that's when the games started. I met the business manager who looked like he should have the nickname "slick" and dealing cards in Vegas, typical hollywood used car salesman image, seriously! Then another shady guy who actually evaluated my car and came back with the very generous offer of $4000 under Canadian black book rating. Really! My spidey sense was going crazy and I was annoyed. I looked at the sales guy and he started explaining about what a great deal I was getting. I told him point blank they "you guys are ripping me off". His reply was to go through the numbers, the old shell game and get me to sign. He was relentless and I kept my cool and let him ramble. After listening to his spiel of "the number of rebates" and "the deal ends soon" and the "deal is great". I got up to leave and he said "maybe there is room to negotiate". I told him it was too late and that "you are wasting my time and you guys are scum". I left. I didn't have this experience with the old management, they treated me like I was a neighbour, and I was! I got a great deal back then and I knew it. I felt like I had to go home and have a shower I felt so dirty after talking to these "new" guys. I'm still in my Buick but Im now talking with Buick dealer in another town close by, soooo much better. Likely close a deal this week. Can't wait to move my service business there so I dont have to deal with this "new sleeze bag management"! New isn't always better!

We gave Chris a call to detail both of our cars. He did an excellent job and both cars look brand…read morenew. The price was the best I have seen.

From the owner: Chris's Mobile Automotive Detailing.read more

My first and last time visiting Shields Automotive…read more On July 28 2026, I took my 2012 Elantra in for fluid changes, general maintenance, and an inspection. It's 15-years old and only has 56000km. The following was my experience: Their mechanic stated on the phone, and in person, that my entire engine had been replaced. - I'm the original owner, the engines never been replaced. He based this on seeing 3-red dots left behind by previous mechanics who worked on my car. He said my brakes needed to be replaced, which were only 4-years old and had 7500km on them. - The brakes seemed fine. My last set lasted 7-years and 25000km. Against my better judgment I had them replaced. - The emergency brake light came on during my drive home. When I got home, I discovered grease left all over the side of the vehicle. They didn't do what I would call a road test after installing the new brakes. - They drove the car back and fourth in the parking lot for about 20 feet. I have the dash-cam footage to prove it. They told me the head-gasket was leaking and quoted me $1,498 to remove the engine, disassemble it, and have it re-machined. - They based this on seeing dried coolant on the engine block. Their mechanic said that head-gasket issues are common with Hyundai/Kia engines. - After a second opinion, another mechanic told me they rarely see head-gasket issues on Hyundai/Kia engines. Everything mentioned above was from one visit! They fixed the emergency brake light and cleaned the car the following day. I got a second opinion from another garage regarding the head-gasket. They did a pressure test of the cooling system and identified the source of the coolant leak as a nearby hose. It was a simple fix, they found the head-gasket to be perfectly fine. After I raised my concerns to Shields about everything they put me through, it took exactly one week for them to respond. They said: "Our technician's recommendations were based on the visual inspection and the diagnostic tools and equipment used at the time." I have no record showing that any equipment or tools were used to diagnose the leak. They offered a free oil change, wheel alignment and safety inspection. I declined, as I didn't need an alignment, and given my experience, I wasn't comfortable having the same garage perform a safety inspection. Instead I asked if they would reimburse me $301.50 for the brake parts, excluding labour, given my concerns about the necessity of the brake replacement. I was told my request would be discussed and that I would receive an answer. I never received a response. I have invoices, photos, emails, and dash-cam footage supporting everything mentioned here. I'm sharing my experience so others can make an informed decision about where to have their vehicles serviced. This was over six weeks, and really put me through the wringer. If there was one issue, okay, it happens. But seven!? In one visit! In my experience, save yourself a lot of pain and don't ever set foot in there.

I had a flat tire, I popped in 15 mins before closing. got my repaired tire back with 5 mins to…read morespare. great guys! would defo recommend. very reasonable too.