I have called multiple times and left messages for custom orthotics. Never received a call back.

The staff who works here are very friendly and amazing. I went to get a brace for my left foot. Richard Churchill was very friendly and knowledgeable. He enjoyed talking about the process of getting the right type of product. When I went back for some problem, without any hesitation he corrected it. Then, I left the place as one of the happly and a satisfied customer. I recomment them to any one who wants a good service and good product. read more

I've been working with Richard and his staff for several years and I've always been treated fantastic!! I've received several legs from them and each time it's always exceeded my expectations read more

The staff that works here are absolutely amazing. As soon as I checked in the guy got started on getting my insurance to approve my back brace. If you need anything orthopedic, a brace, prosthetics, etc I would definitely recommend you go here. The doctor measured me very precisely he also knew the correct size & brace that would be best for me. He went over in great detail on how the brace worked and how to work the brace. He also gave me the bag and instructions that came with it. They made sure that I didn't have any questions and that I knew how to work the brace before I left. The doctor really knew what he's was doing. The people that work here I can't praise enough about how great they were. They are not like most doctor places that just care about the money they actually want to help you. I was amazed at how great they worked with you and for you. I really recommend this place to anyone who needs prosthetic or orthopedic. They really were amazing I just can't believe how great they were. read more

Cardinal Prosthetics & Orthotics - Back brace - Winchester, Virginia

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I first met Richard to get a brace for my left foot. He was very friendly and knowledgeable. He enjoyed talking about the process of getting the right type of product and took care in ensuring a perfect fit for the brace. About s year later things turned to the worst for my foot and I it was amputated. This is when I got to know Richard better. He lost his foot in college and that set his destiny and passion to pursue his career. His positive attitude help me during the process of getting a new foot and rebuilding my life. Any problems that I would have with the new leg he understood and worked hard to keep the leg properly fitted. His passion and professionalism towards his job inspires confidence in his work. read more

NEVER GO HERE!!! Unprofessional - Poor Customer Service - Untrustworthy - Untruthful - Dirty Office. Everything you DON'T WANT in a doctor. I dropped off a prescription from an outside doctor more than 2 months ago. When I called after 3 weeks, I was told the equipment had been order and would be in within 2 weeks. Two weeks later, I was told it would be just another week and they didn't know why it was taking so long. Two weeks later I was told the order had not even been placed because the "doctor" -- and I use that term lightly -- had not signed the order for it. Now another week later, the order has been sent... right. I am a clearly a tolerant person or I would not have waited this long to be rude to the office staff, but this is ridiculous! He didn't even bother to call me and let me know what was going on... I had to call him, repeatedly. I have given them 1 week to get the equipment or I'm picking up my prescription and they can cover the costs to ship the equipment back... if it has even really been ordered. read more