Three former CareCube employees say that the company crossed the line by purposely lying to insurers and customers like Ramirez in order to charge them unnecessary payments. The employees, who requested anonymity out of fear of retribution, say CareCube management conspired to use complicated billing procedures to exploit little-known exemptions in federal law, which requires that most COVID tests be given free of cost to patients, and then charged both parties for the same test. They say customers and insurers complained of fraudulent billing practices and that upper management has been aware of the complaints, which go back more than a year. The allegations have quietly drawn attention from federal investigators, who have interviewed at least one former employee about the alleged scheme. Source: https://nymag.com/intelligencer/2022/01/carecube-covid-testing-scam-accusations.html read more

Carecube - Article - Internal Medicine Near Me - Brooklyn, New York

I haven't reviewed Dr. Ahmed? I love her. She is so great. Her demeanor is calm and she is so kind. She treats every patient with respect and kindness. The ladies at the front desk are equally pleasant and really work hard for you. There have been a few times I have had to see Dr. Ahmed without insurance and they really helped me out. Try to go to Zocdoc to get her most up to date appointments, as she is super busy. She has this practice but also works elsewhere. Did I also say she speaks like 15 languages? I love her. I've also recommended her to my friends and they also say the same. I would recommend her to anyone looking for a preventative care doctor. read more

I had several bad experiences here, but kept going because I didn't want to have to find a new doctor all over again. But enough is enough. I originally went in because I was having issues sleeping. I was diagnosed with some vitamin deficiencies and put on supplements. When I asked Dr Ahmed about what lifestyle changes I should make, she just told me to google it. Love to pay for that scholarly advice! Dr Ahmed was also pretty condescending. When I told her about my exercise regimen, I got the impression she didn't believe me, because she asked questions like "Are you sweating?" when I run. That indicated that she didn't believe me. The scheduling was also a complete disaster. When Care Cube took over, the hours that previously extended beyond normal work hours shrunk to 9-5, making it so I have to take time off of work to go in. They of course didn't tell me this about my follow-up that was scheduled three months out until 3 days before because "that's when we make the schedule". I think common sense says you should let people know as soon as possible. The nurse practitioner also came up with every excuse she could to not give me refills without coming in and paying more money to be told what I already know. She prescribed me birth control and told me if I needed more, I could just call. But then when I called she said it "wasn't for her to prescribe". Just endless bull****. I will be seeking out a new GP that actually supports me as a patient instead of trying to squeeze every last cent and bit of patience out of me. read more

Really great experience with Jessica at this practice. Everyone I encountered there was super helpful and friendly and professional. Jessica inspired real confidence and assurance, and made me feel very comfortable and supported throughout. Highly recommend! read more

*** If you get a Rapid test at the Park Slope location, be prepared to NEVER receive your results, but be charged $$ anyway! *** I had a rapid and PCR done at the Park Slope location, paid $125 out of pocket for the rapid. They said typical wait time for rapid results was 3 hours and I should get an email. I waited all day and night, keeping my elderly parents waiting, since I didn't want to infect them, but still received NO email. The next day I had to walk back down to the clinic and ask in person what had happened. It took the staff a few minutes but they figured out that they in fact HAD had my results but "must have forgotten to email them" to me (as the doctor told me). They told they would give me a refund--because what is the point of paying $125 for a rapid test when you don't get the results on time or ever? They told me to contact CareCube offices, which I did. It has taken months for them to respond, but the offices finally told me that they would NOT honor my refund and that "there was nothing they could do." I have worked in customer service for a long time, and if the store/company/provider messes up and does not provide the service they promise, they REFUND THE CUSTOMER. Especially in a a high stakes health crisis situation like this, I would think it would be of the integrity of the company to make up for their mistake at least by NOT keeping the money I paid them for a service they ultimately did not provide. read more

Dr. Lotus Ahmed is a kind and professional doctor who takes the time to get a proper medical history. She listens to her patients, has a courteous bedside manner and has a lab onsite. Her office is clean and modern looking. I have recommended her to several family members. It's hard to find a doctor you are comfortable with, but she is so natural and sweet, I cannot imagine using another doctor! read more

Dr Ahmed is a kind , caring , physician who is thorough with her physical exam and history taking. As a health care profession I was am beyond comfortable sending my loved ones to her. Anyone who is looking for a PMD I highly recommend Dr. Ahmed. You will not regret it!!!!! Her office is clean , new and beautiful!!! Plus she draws blood in the office! Perfect experience read more

I get to my appointment a few minutes late because of parking in this area and people that came AFTER me were taken first because it was time for their appointment. Not only is it hard even getting an appointment here; you have to get an appointment weeks in advance, but now I guess because they are from the same culture they get to go first. Turned off & definitely changing my doctor! read more

I went here on a Saturday after having a sore throat, aches and a cough for two days. They had an issue with another patient so I ended up having to wait 1.5 hours to be seen by the nurse practitioner. That's not ideal, but I get that things happen and weekends usually aren't staffed normally. The lobby is small and filled up quickly, and you could hear the front desk talk about other patients medical forms, like how to request an STD test. That seemed a little unprofessional to me that they were talking about other patients' medical records within earshot of others (but to be fair they didn't mention any patients names). The nurse said since I was on the 3rd day of symptoms I couldn't get flu treatment, but that they would test for strep throat. She has me go back to the waiting room for 20 minutes, when an assistant comes to take my throat culture. It was clear she had no idea what she was doing - she was looking at the swab and trying to read for any instructions on the sample. She swabbed my throat, then sent me back to the waiting room again. Then 5 minutes later the assistant calls me again because she dropped the swab and needed to redo it. Not the most professional, but I get that things happen. She swabs it again, then send me to the waiting room again. Then the receptionist calls another patient up to the desk, and starts relying details from my appointment to her - they had mixed us up! That was so unprofessional in my opinion that they would just share what happened in my appointment with another patient. I know it was an accident, but you should check the patients name and file before talking with them. Then when I overheard that they were talking about what happened in my consultation, I jumped in. They explained to me that the assistant didn't know how to take the throat swab so I'd have to come in a few days to get it redone. Even though she'd taken it twice. This place is a unprofessional mess. I'm sure it's better organized on a weekday when the doctor is in, but my visit was so awful and unproductive, I won't be returning. I wound up spending 2 hours in their waiting room to essentially be told to come back later. I usually try to be pretty patient but this office just has too many red flags for me. read more

Dr. Ahmed is wonderful. Extremely professional, prompt, and very caring. She listened to me and took the time to get a thorough history. She has excellent communication with patients and made it totally clear what she was going to do and what would happen next. Her assistant also took a lot of time to fight with my insurance company to figure out my coverage-- I think she probably made five phone calls, all for a patient that they weren't even sure they'd be able to take in the end. They really go above and beyond and I would recommend the office to any of my friends or loved ones. read more

I hate to write a bad review about Dr. Ahmed, because she's really sweet and smart and her staff is also very personable. I'm in the midst of having a really frustrating time trying to get information regarding a visit I had with her 10 days ago, and at this point, I have no further options. I called the office to ask my questions. Every time the receptionists said that they would ask the doctor and get back to me. Every time they got back to me the answer was exactly the same, but not an actual answer to my questions. I was told I would have to schedule an appointment to speak to the doctor, but the next available appointment was two weeks away and I was rather concerned about my health and possible contagion status to wait that long. Every call to the office required a full day to get a response back, and every response back turned out to not be an actual answer to my question (they literally kept saying exactly the same thing in every response). Finally, I just asked if I could speak to the doctor and I was given her email address. Dr. Ahmed did respond to my email, but again, without answering my actual question saying that it was not appropriate to discuss over email. (which is true, but she didn't offer any other option other than again to wait 2 weeks before being able to see her). My questions were basically just a) How concerned should I be? and b) am I contagious? I don't think those are unreasonable questions, nor so unimportant that they should go unanswered for two weeks. I'm probably making a big mistake writing this because she'll likely see it and only make her less likely to want to respond, but at this point, I'm so frustrated that I don't even care. I will update this post with anything further that happens. read more

It is easy to get an appointment promptly, the staff is friendly, great medical care, she is approachable and easy to talk to, and calls back in a timely manner. As a patient of Dr. Ahmed I strongly recommend her! read more