Absolutely amazing emergency care!!…read more I thought I had broken my foot literally hours before needing to get on an international flight. I rolled into the ER at St Elizabeth at 9:30 on a Sunday morning and asked for help but told them I could absolutely not spare more than 60 minutes. You wouldn't believe how the entire ER crew sprang into action! The admissions pro I was talking to ran into the back to alert the team what was going on and then came back to quickly register me and take me back to a screening room where a nurse was waiting to take my vitals. Before the blood pressure cuff was even deflated the X-ray tech was wheeling in his equipment. He quickly took his pics and the doctor was in to walk through the details while the x-rays were being processed. Soon we had the results, my foot got wrapped, and they checked me out on the fly. FORTY-TWO MINUTES!!! I made my flight with time to spare. While I'm aware that isn't indicative of a normal wait time and I was lucky to arrive when nobody else was already waiting to register... but holy crap, this team was so amazing... every single one of them, especially the admin I first spoke to who got everyone else onboard an expedited process. The level of engagement, knowledge, and care I experienced is what all healthcare should aspire to be. Thanks so much!!

I have COVID and went here on Saturday August 28th which was the worst healthcare decision I've…read moremade. They told me I had COVID Pneumonia but, there was absolutely nothing they could do for me. They said my oxygen levels were good and I was healthy to go home drinks lots of water and come Back if I got worse. I had chest pain, could hardly breathe, had fever, nausea, vomiting, diarrhea, weak, could barely speak. They seemed none to concerned with any of it. I didn't get better but, definitely did not go back here. I went to another hospital and was able to actually receive treatment. Stay far away from this hospital I don't know what their COVID treatment policy is but, I still can't believe I was told by supposed highly trained physician's they could do nothing for me.

I went in to urgent care today 1/9 after experiencing symptoms extremely common with bronchitis or…read moresome type of upper respiratory infection. I am a self pay patient so it takes alot for me to get myself to a dr. But when I went 4 days with no symptom relief and my mucus turning a bright green I figured I may need an antibiotic. I checked in as normal, I was called back pretty quickly and even though It costs me $150 just to be seen I was at ease to know I would be leaving with some relief. Nurse took my heart rate and bp, and asked about my symptoms. Dr came in and the only follow up question was "are you on birth control?" I said no. Haven't been in years. She then proceededs to do no swabs, no covid test, no bloodwork, no chest xray and tells me i need to go to the emergency room to rule out a clot! we went from zero to 100. Let's not rule out influenza or infectio. But let's make you spend potentially thousands of dollars on a ct scan for a blood clot!! All because I had a stage one elevation in blood pressure. Needless to say, I took my chances and left without going to the er. I think the 4 day embolism would have taken me by now. And left with no medicine or diagnosis!

I was running a fever and came to St. E urgent care on a Sunday when all other urgent cares were…read moreclosed. It was clean and really bright and airy. Paperwork was a breeze and I only waited around 10 minutes before I was in. I was THOROUGHLY tested and treated here. I have been to a few different urgent cares before and some of them write you a script for antibiotics after seeing you for literally 2 minutes (which is SCARY). I got a full exam from a real nurse here and great advice. I was in the exam room for probably 20-30 minutes while they tested everything including my vision! I was thrilled to see this kind of personalized attention. Not to mention how incredibly friendly everyone working here was on a SUNDAY. I'm still in shock. Super nice. Highly recommend. And I got a freaking CARD from them today with a handwritten - hope you're feeling better on it. I'm in love. Hopefully won't have to be back but if you're in a pinch THIS IS YOUR PLACE!

Always feel well taken care of by the staff and my provider Bill Wring. They are kind and courteousread more

Friendly people and they identified an allergy medication change they changed everything.read more

Visiting friends in KY and came down with a sinus infection. Everyone was so help, I wasn't sure…read moreabout insurance coverage being out of state. Aiden at the front desk helped me figure everything out and the NP went above and beyond to make sure I'd be comfortable and feeling better before traveling again! Thanks team!

They have moved to 210 Thomas Moore Parkway. It is in a much more luxurious and expansive space. I…read morerecommend Kristin for acupuncture. She knows her craft well and truly cares about her patients.

The Nurse Practitioner was absolutely rude. If I talked to a customer the she talked to us I would…read morebe fired.

Super easy to schedule online. Easy check in process and minimal wait. Bonnie, the clinic…read moremanager, administered our COVID tests. She was awesome, super friendly and efficient. I wouldn't hesititate to go back here for any other medical needs.

Saint Elizabeth Physicians is truly a joke. I scheduled a yearly wellness check, which is covered…read moreby insurance. But because I "addressed concerns" I was charged an extra $115. Like isn't that the purpose of a doctors visit? I don't think I have ever had a good experience with St. E.

Doctor very good. My insurance covered the bill. $646 for a 30 minute visit! Total rip off! How can…read morethis be allowed scamming the insurance coverage. A total joke!

As my good friend Admiral Akbar always says... "ITS A TRAP!" Hours on the sign say open until 7,…read morebut don't let that silly black and white writing fool you... they "stop taking patients at 6:30pm" on the DOT. I walked into a completely empty office at 6:40 to find 3 scrub wearing women who had clearly already refilled the cotton swabs for the night and were only interested in heading home to their easy chair and Jeopardy reruns. They definitely were not interested in checking my 7 year olds ear for an infection, despite there not being another soul in sight. So on we went to find an Urgent Care that... ya know... cares.

They seem to work fast and efficiently. Unless they are super busy, you can get in and out in about…read morean hour or so. My only issue (and that minor) is that they close early on Saturday. Otherwise it is a great place to go if you are sick and your doctor is closed.

I've been going to this location quite regularly for about a year now. The nurses here are the…read morebest. The professional manner is much better than larger clinics I've been to. I drive from Ohio just to have them treat me. I know I found a good one here!

There is no reason not to give this place 5 stars except the fact that I waited 2.5 hours to be…read moreseen. It is the busy time of the year and it's probably days to be seen at my doctor but their commercials say walk in and be seen. Other than that it's fantastic.. The secretary/assistant was very nice and helpful. The doctor/nurse was very educated and trustworthy. I went in thinking I had the flu and she said I might have some pneumonia instead. She got me some prescriptions and here 5 days later and I am a whole lot better. I love the ease of this place. I hate doctors and am glad every to pass that opportunity up.

They are amazing here. So kind and take care of my babies well! Every doctor I have encountered…read morethere so far has been very personable and kind.

It is with a heavy heart that I do not recommend Ped Care. I have been with the practice since I…read morewas born and I'm 42. My siblings have been with this practice and I have 6 kids who all have been with this. Total years 50+ The doctors used to have control over their practice and over the past couple of years have lost it. The doctors gave all power over to their Office Manager who is NOT A MEDICAL PROFESSIONAL. She does not communicate to the doctors properly what you have said. It's an absolute nightmare. "You just have a fussy baby" Trish Tolman said to me after I requested an appointment and was denied. Come to find out my now 2 year old son is severely allergic to dairy. I was also told by a doctor there he had eczema when it was truly hives. Confirmed by Children's. The practice claims to take care of the whole child but they fail to properly take care of children who have mental health needs. The staff and some doctors do not understand mental health and how medication affect the body or lack of medication. Or how abruptly stopping therapy affects the child. The most office staff are HORRIBLE. We are usually in the Covington location and drive from Union to have stayed with this practice. There is one who works there who is nice. The office staff DO NOT HOLD MEDICAL DEGREES. I want to speak directly to my children's doctor so the message is given to him correctly. At least get an appointment and speak about the concerns. But that's not possible. This Practice is about making money not about your child's well being. If this practice was like when Dr. James Kelly ran it, it would still be great. This practice has lost the vision of founder Dr. James Kelly. Truly sad. Dr. Kelly would have never given his practice up to money or his staff.