Cari Ann, Pamala and her team were fantastic with the sale of our house in the MacGrove neighborhood. They obviously knew the market very well and the staging was INCREDIBLE and instrumental in the quick sale of our house. Happy with the counsel/advice we received and the fantastic service. While Cari Ann Carter Group is at a slightly higher % for realtor fees, worth it just for the staging and high touch service. UPDATE (approximately 1.5 years later): We recently used Cari Ann Carter again for the purchase of a lot. This was a bit spontaneous and Cari Ann is a pit bull when it comes to advocating for you. We were able to put in an offer Sunday, get a counteroffer Monday and secure the property on Tuesday. She was INSTRUMENTAL in making this happen quickly and is the best negotiator ever! She set reasonable expectations for us, which we really appreciated, and was very open in feedback along the entire way. More importantly, she is a DO-er! She had 2 contractors out within 12 hours of walking the property to help us with the logistics of design, finding a contractor, etc. You want her and her amazing team on your side when you're buying or selling! read more

Beware of fast talk and non-listener, nothing but pushy and arrogant. Two of the worst qualities we wanted in a realtor. Cai Ann didn't listen. Also had a horrible experience with their partner, The Closing Phase, yet they wouldn't help us out with the negative experience we had after they received their commission for the sale of one home and purchase of new one, it's like we were no one to them after all was said and done. Will never use or recommend Cari Ann Carter again! WORST experience ever!! read more

Working with Cari Ann is a double-edged sword. She is an Over Communicator. At first this is great as you feel she is attentive and you are her only client, but then it gets overwhelming. Then after a while, you put your phone on speaker mode and just say an occasional 'ah-ha' while she goes on and on. She will also constantly tell you about all the people that recommend and speak highly of her and how good she is. She needs constant validation and suffers from 'Histrionic Personality Disorder' (HPD) and this gets old fast. She is very assertive which at times turns to aggression which again can be a double-edged sword. At times it's good because she'll give you her opinion, whether you want it or not, and at times, she's bowling you over and not paying attention to your needs. A mistake we made is we did Dual Agency with her on a property we were buying and she didn't have our best interests in mind, but rather hers and that of the sellers. There was a Pending Assessment of $11,000 that had been on the property for 7 months BEFORE we signed the Purchase Agreement, which she neglected to tell us about. When we asked her about it, she repeatedly told us verbally and IN WRITING, there is no Pending Assessment on the property, even though she helped the Seller change the standard language in the agreement! She either knew about it and lied to us about it, or she was incompetent and negligent in not knowing about it. Even when we informed her about it and even gave her the website to check it out, she again told us, "there is no Pending Assessment." (Something is seriously wrong with her.) On the Purchase Agreement, it clearly stated the Seller pays all Pending Assessments yet Cari Ann, her Supervising Broker Ed Kaiser, and the Seller, were trying to get us, the Buyers, to pay for these Pending Assessments (the very same Pending Assessment that Cari Ann insisted didn't exist!) Shortly before closing, Cari Ann attempted to strong arm us and have us sign a document saying we the Buyers 'admitted' we were responsible for this Pending Assessment. It was highly unprofessional, unethical and possibly fraudulent. It was ABSURD. First, she lied and said there were no Pending Assessments. Then once we caught her and found out there were Pending Assessments and proved to her the Purchase Agreement said the Seller pays them, she and Ed Kaiser were trying to force us the Buyers to pay them. Cari Ann also misled us on other things to induce us to buy this property that turned out to be false. She discouraged us from having a home inspection before the Purchase Agreement would be enforceable. She told us she had a trusted contractor inspect the property five times and he could have the home completely renovated, top to bottom, exactly the way we wanted and it would be the "Crème Brulee" (her words) of renovations and it would cost between $350k to $400k. So we believed her and signed her as our Buyer's Agent to buy this house. After we signed the Purchase Agreement, we started working with her "trusted" contractor only to have the price came back at $622k. Do not believe what she tells you. Verify everything. If she tells you she has "trusted partners" she's worked with, be sure YOU talk with them directly and BEFORE you do anything with her. She will lie and exaggerate EVERYTHING. She is also rather forceful that you use her referrals and vendors. That's not always best for you. She was the Listing Agent on this property for over 7 months, so I don't know if she was getting desperate to sell it, and that's why she used strong arm tactics, but we would not recommend her, and whatever you do, DO NOT DO DUAL AGENCY with her. She will not represent the Buyer well, and I think she will end up getting the Seller in trouble like she did in our matter. Her tactic is to use deception or exaggerate to you. Then when you call her on it, she will go on and on, and try to make you think she's right because of her "countless" referrals, or "stories of happy clients", etc. She wears you down, until you just cave and give in, or you start to doubt yourself, because she comes across so confidently. That's her deception. Don't cave in. Another example is when she changed our closing date with no contact or notice to us. She then tried to say it was our idea and that we asked for it at every conversation we had with her, which was a total lie. (SHE wanted it changed.) She comes up with elaborate excuses and reasons why something wasn't her fault but that we had agreed to something all along, when we hadn't. Again, she goes on and on, and just wears you down to where most people just concede to her and give in. She's very strong willed and will bowl you over if you let her. She'll gloss over important things and most times you won't catch it unless you are on your toes. If you're a person that wants to bossed around, misguided and told what to do, she's your person. But if you're not, avoid her like the plague. read more

Cari Ann Carter Group - Edina Realty - Language Cari Ann helped Seller with on Purchase Agreement to mask Pending Assessment - Real Estate Agents Near Me - Minneapolis, Minnesota

I contacted Cari Ann to start setting up our search for us and we decided to not purchase in that area and moved on. Several years later I have been asking to be removed from the email list and I still get emails constantly. I have tried to be respectful and do everything on my end that I could to remove myself from the list to no avail. The little bit that we spoke with Cari Ann she seemed very kind and well educated in the real estate market. However, this email pain is specifically why I don't like to give agents my email address. Please Cari Ann look into this email spam and provide us a way to get out. I have clicked the unsubscribe button more times that I can remember! read more

5-stars for Cari Ann Carter Group! We loved how she positioned our home in the marketplace with superior marketing (champagne open house, ads, flyers, etc.). She knows her stuff and was ALWAYS ready to help us. She went so far above and beyond what any other agent would do to provide the resources we needed to downsize and move after living in our home for over 20 years! She's got connections like stagers, packers, movers, storage containers, etc. AND Cari Ann Carter happens to be one of the most genuine and generous professionals I know. She's truly one of a kind as a human and a professional. read more

We were putting our house up for sale but the house needed work done. We thought it might sit empty while the work was done during the winter, and it would post in the spring. A client of Cari Ann Carter's knew our plans. She contacted us and created a plan to coordinate with contractors to do the work immediately, neutralize the house and get it on the market in the fall. Beautiful staging! My friends were very impressed! They held open houses every week and there were frequent showings. She really believed in the quality of the house and also understood each viewer as a potential buyer. We are extremely pleased with the whole process and results! Couldn't be better! read more

Cari-Ann and her team provided us with amazing service and support through the purchase of our home in SW Minneapolis. Cari-Ann's knowledge of the neighborhoods and area helped reinforce our thoughts. We really appreciated the full team approach from Grant and Tracy who were responsive and friendly throughout our process. As evidence of how committed they are to clients, Cari-Ann and her team continued supporting a promised stove repair item (delayed because of parts) to our purchased home a full 16 months after our closing! We recommend Cari-Ann and her team! read more

I am not even sure where to start, Cari Ann and her team are unbelieveable, we have moved 3 continents and 3 states and have had our fair share of the house buying process. Our experience with Cari Ann was above and beyond any real estate agent we have worked with. She is personal, proffessional and goes out of her way to make sure every part of your buying journey is taken care of in the highest standard. Her team makes the real estate purchase perfect and so wonderfully personal, she organised wonderful contractors for any updates we wanted and welcomed us into her life as if we were part of her family. Cari Ann is so responsive, and believe me she is a busy lady ..... she answers calls or responds and takes the all stress out of your biggest purchase. We were new to Minnesota and she took time to tour each area with us , even into the city, took us to perfect coffee shops, developed a schedule for us to see the best of the area, sent us to beautiful lakes and so much more. She made us fall in love with Minnesota. We could not recommend her high enough, she is an inspiration to the real estate world her attention to detail and customer service is 5 star. What an experience, do not hesitate to work with her, it will be the best decision you make when buying your dream house! read more

Cari Ann was a dream to work with on the sale of my townhouse in Plymouth. As she presented her strategy for the sale, I quickly developed confidence her expertise and her knowledge of the market, and I was not disappointed. She literally took charge of every detail so I barely had to lift a finger and kept me apprised and informed of the process throughout. Even though I trusted her and her sales strategy implicitly, I was amazed when I received 5 offers within 24 hours of the home being on MLS. Cari Ann helped me negotiate a fantastic purchase agreement. She is ultra-responsive; she typically answered her phone before I even heard it ring on my side and she also responded lightning fast to any of my text messages. Cari Ann and her team are an all around class act - significant expertise combined with amazing customer service. read more

The short testimonial is a haiku that looks like this: Outstanding service Awesome from start to finish Cari Ann Carter The longer testimonial would explain where I came from (very disappointed by previous experiences with realtors) and where I ended up: very happy with the experience of working with Cari Ann and her team. They worked quickly and efficiently to get me top dollar for my property. The whole process was insanely fast -- about 30 days from initial listing to money in my pocket. I just can't imagine a better experience, or a better agent. Thanks, Cari Ann and team! read more

Cari Ann and her assistant Siobhan were great to work with. They were very patient as we looked at over 30 homes, and when we finally found the home for us, they worked very hard to get the offer in and accepted. It was a very scary thing looking for a home in the Twin Cities area while living in Las Vegas, but Cari Ann and Siobhan really helped to ease the process and to keep us sane throughout it all. We needed to sell our home in Vegas, drive to Minnesota and get into our new home when we arrived, something I wasn't sure would be possible, but they handled everything with ease. We used Edina Mortgage for our financing, and the whole process was painless. Even a delay from a major ice storm didn't cause any major hiccups. Overall we couldn't be happier. We're sitting in our new home, drinking hot cocoa, and enjoying life. read more

My nightmare with the realtor Cari Ann Carter... Day one of our nightmare with Cari Ann was back in September 2014. We learned our rental unit was for sale the day it was put on the market, but only after Cari Ann already hosted an open house for several hours in our home while we were at work. We had absolutely NO notice of this open house. While in our unit before the open house, Cari Ann rearranged our things including clothes, my computer, and dishes, she made our bed, and put things away in our night stands. It was very, very creepy coming home after work that day seeing our house and knowing complete strangers entered our home without our knowledge and touched our personal belongings. We felt completely violated, disrespected and we're very uncomfortable trusting her in our home. We confronted Cari Ann about the incident and told her this was unacceptable and illegal. We told her we expected the industry standard of 24 hours notice for all showings and to never touch our personal belongings. The following day she scheduled and approved showings with very little notice. When my fiance told her this was not acceptable, that we needed 24 hours notice before entering our home, her reply via email to me was: "Apparently [fiance's name] just put a 24 hour notice on all showings. Is that necessary?" My reply to her was: "Yes, we expect a 24 hour notice on all showings, as per my email to you yesterday. This is an industry standard. We want to be helpful, but this is our home. This process is becoming increasingly frustrating to us. I feel our privacy is not being taken into consideration." Over the course of several months of our home being for sale she continually disregarded the 24 hours notice. She would go as far as to show up at our front door with a potential buyer on a weekend morning pleading to let her show the unit even when we formally said NO to the showing request via Book-A-Showing. Most recently an inspection was held in our unit WITHOUT ANY NOTICE while we were at work again. Legally there is a 24 hour notice requirement for inspections that was completely disregarded. I think the worst part about the inspection incident was we weren't even surprised this happened given our previous history with Cari Ann. We had started hiding our valuable possessions several months back and tried to always keep our home in showing condition because we never knew if we'd actually get the 24 hour notice we requested. During the process of working with Cari Ann we felt a huge violation of our privacy, a huge lack of trust for Cari Ann, and a continual lack of respect for our time and home. read more

My husband and I moved to California and needed to sell our house in Minnesota. We selected Cari Ann as our realtor and did not regret it. Cari Ann went above and beyond at every turn. Living in California I had to rely heavily on Cari Ann to do things that are normally the seller's responsibility. Cari Ann coordinated all work required for the house (including cleaning and painting). When we decided to stage some rooms, she walked around some local stores with her iPhone on video chat so I could see the options, coordinated delivery to our house and set up the furniture!! She treated our house with care and respect at all times. She demonstrated her experience and helped us through every part of the process. I find it ironic that the tenant is complaining about the very traits that made Cari Ann such an amazing realtor. We loved that we could trust her to ensure that our house looked its best for showings. We loved that she was determined to sell our house -- at true market value. Other realtors we talked to low balled their estimated for the listing price for our house. Cari Ann recognized the value of our property and marketed it accordingly. You can't go wrong by selecting Cari Ann as your realtor! read more

Over the past twelve years we have trusted the sale of three homes and three home acquisitions to Cari Ann Carter. She is an outstanding realtor. We first met Cari Ann during an open house she was running. My husband and I where so blown away with her skills as a realtor that we looked her up several years later when we decided to sell our home. Cari Ann is the perfect combination of ambition and innate skill. As her client she is responsive to communication and leaves no stone unturned during a negotiation. Even after the sale I have found Cari Ann to be a great resource for real estate advice. If you prefer a laid back non-aggressive approach she might not be for you, but when my biggest investment is at-stake I do not want a Realtor who sits on the sidelines. I have referred Cari Ann to friends and will continue to use her and refer her service. Many people enter the real estate field, but few are true experts like Cari Ann. read more

My investment strategy is to buy high and sell low thus we built our home at the peak of the bubble. Our children have left the nest so we are downsizing and we are attempting to sell in what seems to be a downsizing market. What we really like about Cari Ann is that she is very accommodating to our wishes and schedules, giving us ample time to prepare for showings. Another great perk is that she hooked us up with a stager who went through every room in our house and gave us ideas which we followed through with and we really love the way it turned out. We've been in this house for 11 years and it has never looked this good. Cari Ann will sell it but we almost hate to sell it now. (JK) read more

Cari Ann sold our home in one week. She then helped us locate a beautiful home that met both my needs and those of my husband in spite of the fact that we had conflicting desires. She worked tirelessly through each stage of the buying/selling process. Cari Ann staged my home beautifully; rearranging decor, adding lovely pieces, arranging flowers. She cheered me on through the tedious work of de-cluttering. When I was stressed she was supportive and buoyed my spirits and always kept the process moving forward. She provided numerous contacts to us, connecting us with contractors, movers, lenders and others that we are still using as we get settled in our new home. Cari Ann is an amazing real estate agent, wonderful to work with and I would highly recommend her. read more

We first met Cari Ann while casually browsing open houses. Her professionalism and follow through quickly won us over. Within a week of corresponding with her we realized 2 things (1) she was different from the rest of the agents we encountered and (2) our period of casually browsing was over. Cari Ann listened to our needs and helped us develop a plan. Her execution of that plan was pretty much flawless. Sold our house in one day for more than asking price. Helped us locate a lot and vet a builder. And then was there for us every step of the way providing support, patience, encouragement, leadership and knowledge. We would highly recommend Cari Ann to anyone who is buying or selling a house. She's a true professional and a master of her craft. read more

I am currently working with Cari Ann Carter in buying, selling and renovating our home. Every day she amazes me with her knowledge and expertise. Cari Ann skillfully helped us negotiate the purchase of our new home, quickly and easily sell our current home, and manage a major renovation. We have been so happy to work with her every step of the way. I cannot say enough about the many things she has done to make this experience smooth and easy for our family. Cari Ann goes above and beyond all expectations in her commitment to her customers. I trust Cari Ann Carter completely and recommend her without reservation. read more

Cari Ann Carter recently helped us with both the sale of our home and the purchase of a new home. She worked very hard on both transactions, but her dedication to the sale of our home was particularly impressive. She dedicated an enormous amount of personal time and "elbow grease" to getting our house ready, marketed, maintained, and ultimately sold. Cari Ann was not above sweeping, mopping, and shoveling as needed to get our house ready for over 50 showings, as I was pregnant and my husband traveled for business. This level of personal service was invaluable, and a rarity in the real estate world. Her connections and knowledge of the area we were purchasing a home in were very helpful, she was as aggressive as we were comfortable with, and she made the buying process a fairly painless one. We found Cari Ann to be very professional and excellent about maintaining communication with us during both transactions, as well as being a lovely person who was always ready and willing to offer any sort of help we needed to navigate the real estate and moving processes. We enjoyed working with Cari Ann, and would gladly recommend her! read more