Not really a good place to play games cause there hardly is any and the floors were dirty and let's…read morenot talk about the prices and there's popcorn all over the floor I mean come on clean this place up!

They charged my (from our of province) mother $18.62 for a small pop and then me $18.62 for a small…read morepop and two bags of candy. We realized after that the girl probably charged my mother for the items I was holding in my hand even though we were checking out separately (I am 44 years old so it's not like I was a kid). We didn't get issued receipts at the counter but we figured it out after we checked our card transactions. This is not okay. She should have realized when I put my stuff on the counter and charged me what she had done. I contacted the customer service and they kept disconnecting us before we even got to speak to anyone. I hope they try to rectify this, after getting disconnected a few times, I contacted the main guest services for Cineplex and have not yet heard back.

Small town little theater with reasonable prices and deals. Brings in the bigger titled movies…read more Good local business, would suggest to anyone looking to see a movie in the area, that doesn't want to travel to Red Deer.

I go to the movies weekly. And have done so for more than a decade. My favorite theatres are the…read morefamily owned ones with the great experience and the fresh popcorn. I live in Arizona, but on a recent stay in Alberta to be with family, I visited the Jewel Theatre. And I found a gem! Jewel, as the name says, is a precious experience, not least because the building and the staff exemplify the notion of a quality and unique experience. This is an old style theater, with the low and slow slope down to the front row, the long horizontal profile and the spacious and quality seating everywhere. From the moment I entered there was a vibrancy and upbeat mood from the staff. They welcomed me in as they were serving another customer. A quick scan of my digital ticket and I ordered a fresh popcorn (that was actually made fresh) with an iced tea. The drink was served in a large and old style tall glass jar with a flask topper. Super cool. The large popcorn was, well, larger than I needed! "What do I do with the drink jar when I am done?" , I asked. "Just leave it on the table near you", they said. The movie ticket price was just $7 CAN, which is about 50% less than the home price of $11 US! The concession prices were lower than concessions in the US as well, and of course even more so with the US/CAN exchange rate. Walking into the theatre auditorium I began to see what it was, the old theatre experience with the now added dinner tables furnished in front of most of the main rows in the center column of seats. You could order full meal dinners with the movie. This isn't a new thing, lots of theatres in the big chains have been doing this. Trying to recover lower theatre revenues by bringing customers who will spend more on dinner and some drinks to go along with a movie experience. But what struck me was this little hometown business was picking up the challenge of keeping the local theatre relevant, and strong, instead of crying their way to closing the doors because of how "things just aren't the same anymore ". Things aren't the same. And Jewel Theatre is not being left behind. The prices, the staff , the building, the custom experience and the nostalgia of the old hometown theatre all lives on at the Jewel. A wonderful experience.

The Jewell Theatre may only have one screen but the excellent staff and family friendly atmosphere…read moremake it a worthwhile night out. They are always trying to get the community involved in some sort of shananigans like "Greese" night that they recently had. People were encouraged to dress up in 50's style clothing as they enjoyed hotdogs, cotton candy and ice cream floats. At Christmas time they did free photos with Santa for the kids. Every Tuesday is coupon night in which you can purchase a deal on your ticket/popcorn and pop. They also recently upgraded their screen to 3D!!

food was good , service was good, but I find it a bit trivial when I was charged extra for another…read morecontainer of beef dip.There isn't enough dip with size of the serving. Just get a bigger container for the dip, but don't cheapen your business by adding an extra charge.

We have been to "The Hideout" twice since we have moved back to town, and both times have been…read moreExcellent. The Food Is Fantastic and a Great Variety. They have Awesome Happy Hour Specials as well. Our server Chantelle was Awesome! This is definitely a family favorite!