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    Carole's House Cleaning

    4.4 (647 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 3 months ago

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    Response quality

    Excellent

    Response time

    10 minutes

    Services - Carole's House Cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    5 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Regular home cleaning

    Post-construction cleaning

    Carole's House Cleaning Photos

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    Recommended Reviews - Carole's House Cleaning

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    Soap scum and hard water stains left in several places in shower after a 2 hour "deep cleaning".

    We requested a deep clean for our 4 bdrm 31/2 bath 2400 sq ft home. We were rescheduled 3 times before finally getting 1 cleaner when we were expecting 2, and she spent 2 hours in one bathroom, 1 hour in another and then told me her time was up. We were told it would be a 3hr job with 2 cleaners for $600. I had to pay 600 to get two bathrooms cleaned, and by cleaned, I mean it took 3 hours and a deep clean was not the result. I found hair on the counters and in shower, as well as soap residue still visible. My husband spoke to 3 different people about the same thing and their is certainly a gap in professional. Don't call Carole's!

    I called Carole's House cleaning for a last minute job I needed to deep clean a kitchen; fridge/freezer and oven that had not been cleaned in 3 years so you can imagine the built up grease in the oven and on top! This was newly purchased house so owner never cleaned. They sent me Lisa (from Long Island). Absolutely loved her, she did an amazing job, and was super sweet. She not only deep cleaned and detailed the oven and top of stove, including all the brass components, she sanitized the fridge and freezer (previous owner had expired meat 1 yr old in fridge) and cleaned all cabinets, inside and out, etc. Lisa was very thorough and would highly recommend Lisa and Carole's House Cleaning. Customer Service Brian was also excellent, very responsive and great communication. I will be hiring Lisa back for regular service once I get through my construction. Here are before and after of interior of stove.

    23jordangperry ..

    The worst cleaning company I have ever used. Hired for a deep cleaning and apparently to them that means to lightly dust with a swiffer and leave the oven full of cleaner that turned into a gross mess once she left. Contacted Brian to get it fixed and he sent another cleaner who said he didn't tell her anything about the oven and she complained about how annoying Brian was and didn't fix it. Once again reached out to him to fix it and he told me he was out of the office and then never responded. DO NOT WASTE YOUR MONEY especially when there is so many other better cleaning companies. This one is a joke. Brian the owner will continue to harass you and ask that you take reviews down just because his company is terrible!!! He deserves half a star.... Clown.

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    5 months ago

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    5 months ago

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    5 months ago

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    13 days ago

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    7 days ago

    Good service for a quick, last minute house cleaning. They were available within a couple of days for a good price.

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    2 days ago

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    11 hours ago

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    18 days ago

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    5 months ago

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    2 months ago

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    4 months ago

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    1 month ago

    Very professional and high quality service. Came on time and did an excellent job. Shining room after the cleaning.

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    2 months ago

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    2 months ago

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    3 months ago

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    2 months ago

    Alexis cleaned my house today and she was so nice and professional. It feels so good to have a fresh, clean house!

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    2 months ago

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    2 months ago

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    5 months ago

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    3 months ago

    Gail had cleaned my condo today and my tenants raved about her cleaning and thoroughness! Can't wait to have her back for a future cleaning!

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    3 months ago

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    1 year ago

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    4 months ago

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    4 months ago

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    4 months ago

    Did a great job. Let them know what we needed and everything done perfectly. Nice to have a clean house

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    4 months ago

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    10 months ago

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    4 months ago

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    4 months ago

    Great cleaning service. Very thorough and quick. Bryan did a great job and made sure we were happy with everything.

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    6 months ago

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    3 months ago

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    1 year ago

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    7 months ago

    Today 2 of Carol's cleaning ladies came in to my house and clean the entire house top to bottom and did a great job thank you again

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    4 months ago

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    9 months ago

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    3 months ago

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    Page 1 of 17

    Ask the Community - Carole's House Cleaning

    Hello! I was wondering, do you have any experience cleaning areas that have had insulation dust on them? We had some duct issues and were trying to get cleaning done from the carpets, to walls and appliances. Thank you!!

    Yes, we have done that before

    Do you do Short term vacation rental cleaning?

    Carole's can custom cleaning for all your needs

    What are your Covid 19 protocols? Masks, Vaccine

    Hi, give us a call and we can answer any questions you may have.

    Do you service the Cave Creek area? We are struggling to find a reliable group to service our 2700 sqft home every 2-weeks. Thanks in advance.

    Hi, yes we do. If you give us a call we can get you all booked.

    Can you please give me a quote for house cleaning? I have a tri level house with 4 bedroom and 3 bathrooms. Do you clean on Saturday's?

    View All 11 Questions

    Review Highlights - Carole's House Cleaning

    Communication with Brian was excellent- he responded promptly and communicated well.

    Mentioned in 53 reviews

    Read more highlights

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    My House has never looked this clean!…read more "I cannot recommend Cleanbee enough! I booked a deep clean and was absolutely blown away by the results. The team arrived exactly on time, was professional and friendly, and got straight to work. What impressed me most was the attention to detail. They didn't just wipe down surfaces; they cleaned baseboards, ceiling fans, and even behind the appliances. My bathroom sparkles like it's brand new, and the house smells incredibly fresh without that harsh chemical odor. It feels like a huge weight has been lifted off my shoulders. I will definitely be booking them for regular monthly service!"

    Here's a more polished and professional version that still clearly communicates the issues:…read more We hired this company for a cleaning service, and unfortunately the quality fell well below expectations. Many areas remained visibly dusty, including the floors, baseboards, and window sills. When we contacted the company to discuss our concerns, rather than acknowledging the deficiencies, they suggested our expectations were too high and did not take responsibility for the quality of the work performed and offered a lousy 10% off. Additionally, we were charged for the higher-tier service package despite requesting the lower-tier option. We initially did not object to the additional cost, assuming the enhanced services had been completed. However, after reviewing the scope of work, it became clear that many of the added services associated with the higher-tier package were either not completed or not completed to an acceptable standard. As a property manager who regularly works with service vendors, I cannot recommend this company based on our experience.

    arizona cleanPROS, Inc

    arizona cleanPROS, Inc

    (128 reviews)

    I know this will sound a little overboard, but this service has been extraordinarily essential not…read morejust a luxury: I suffer from a crippling disability and having the crew come in and help take care of my house provides me such a clean environment organized that I am able to function better and my mental health is better. I know this sounds very deep and almost clinical but I can tell you after years and years and years of suffering. This is a service that I trust and I'll say that again, I now have complete trust and Rosa her crew and I really believe this is helped so much. I will continue to use the service as needed, and encourage others to feel comfortable in the fact that they will provide a good cleaning a good price and are consistent. Thank you for your help. I'll see you soon.

    We used this company to do a deep/move in clean when we closed on my mom's house. They did a decent…read morejob upon first glance- like the floors were mopped, blinds dusted, the counter tops were cleaned and it smelled good. But over the next few months I have found many things that were missed. Two chandeliers were not dusted, several fans had not been cleaned, cabinets were still dusty and dirty, there was still grease caked on the kitchen backsplash, and the tops of the cabinets were filthy. In a nuts shell, many things above eye level were missed. I have spent a lot of time cleaning the house myself since this service was provided to us, and that is something I was trying to avoid by hiring this company. I would have assumed that having 5-6 women cleaning the house for 4 hours would have been sufficient enough to have an empty house move in ready, but now I'm wondering what all they were doing for those 4 hours for it to still be this dirty after they left. Reply to owner 5/13/26- At the time of the cleaning walkthrough, I was given 5 minutes to tell the crew what was missed. Obviously, I was not able to climb up on a ladder and inspect every single ceiling fan, high shelf or chandelier in that time, nor would I want to. I have been working on my mom's house for 5 months fixing things and remodeling it, and over that time have found a significant amount of dirt and grime that has remained. My mom has not yet moved into the house, and still today, THE HOUSE REMAINS EMPTY. So the filth left in the home was not made by us, it was from the previous owners who moved out in November 2025 (your cleaning was done 12/11/25). When I say "filth"- I mean a THICK layer of dirt, grease and dust. When changing out lighting fixtures and ceiling fans, I should not have to wear a hazmat suit to prevent falling dust from landing on my head or from having to inhale it if the house had been thoroughly cleaned. And no one has cooked anything since the previous owners moved out, so I'm not sure how you would explain the sticky grease on the backsplash that I have had to scrub off myself. Did I mention- THE HOUSE REMAINS EMPTY? I am not seeking compensation, I am simply giving an honest review of the service we received in December. I realize that I could have reached out earlier, but I was not as bothered at that time. Now that I've been working on the house for months, I have had plenty of time to find all the areas that were overlooked and all the cleaning I have had to do has become beyond frustrating. That is why I am just now writing this review. I also think it would be nice if you, as a business owner, would take some accountability of the situation, instead of throwing the blame back on the customer by saying "you have obviously been living in the home for the last 5 months". Is it "obvious"? Because again, did I mention- THE HOUSE REMAINS EMPTY.

    Carole's House Cleaning - homecleaning - Updated June 2026

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