I went to here and my initial appointment ok…read more However, my experience afterwards was inappropriate. My bill came in the mail and didn't specify a due date. I called to pay a few weeks later and was told that there would be a late fee. I inquired since there is no due date, a late fee would be hard to determine and the front desk said "Do you want to pay your bill or not". Completely uninterested in returning due to a lack of professionalism and tact.

I've lived in huge metro areas - L.A., NYC, Chicago, SF, and Newport Beach where dentists…read moreconsidered the 'best in the country' are said only to be located. NOT SO. Hands down, Dr. Yeoman IS THE ABSOLUTE MOST SKILLED AND SUPERB DENTIST TO WHOM I HAVE EVER BEEN. I have massive anxiety about any dental procedures starting from childhood ( a disastrous tooth extraction at a fancy dentist in Newport 10 years ago among the more recent of nightmares ) as I was born in Hawaii, and mid 70's dentistry was positively barbaric and painful. Dr. Yeoman was so warm and funny that he put me at ease immediately as did his assistant Alex. During the procedure he was fast, precise, thorough and again, very gentle. So gentle he didn't even need to give me novocaine to fix two chips in my front tooth from gnawing on a ribeye bone. The results are BEAUTIFUL and maybe took 40 minutes. He's a magician. Staff members Alex, Rachel and Brandy were all absolutely terrific and got me in right away when I called to explain the issue. Friendly, warm, helpful, accommodating, so much so that I will now never go anywhere else! Thank you Schaack Family Dentistry!

I have experienced anxiety going to the dentist since I was a little girl now I am 55 years old…read more and for the first time I was made to feel comfortable enough to not anything for my anxiety, Dr. Lyons and his dental hygienist Cassidy were professional knowledgeable, thorough, and so understanding that they made the experience stress-free. I would recommend smiles to anyone, especially those that have had unpleasant experiences in the past.

The staff is very helpful, the building is very clean. Dr. Rob genuinely cares about his patients:…read moregreat atmosphere, 10/10 would recommend.

Everyone very friendly, great knowledge in all areas as well as an experience that makes you want…read moreto tell others! Thanks to the entire team for getting myself, my husband and daughter in so quickly for our first visit!

I had gone to another dentist in the west Rapid area that shall remain nameless... and was so…read moregrossed out that they continually touched everything in that office with their gloved hand. Obviously, they do this with every patient, so WHATS THE POINT OF WEARING GLOVES!? This place thought, is immaculate. Clean. The doctor was very approachable, friendly and knowledgeable. He was the son, I believe. Didn't try to force 500 different unnecessary procedures onto me. First time in years. I heard them talking to a patient next door, talking her OUT of an unnecessary procedure, which I appreciate. I have had too many dentists over the years who take advantage of insurance companies and charge erroneous fees- like one, I'll never forget, who tried to charge my insurance more than $300 for a tiny little "cavity" they scraped off in 2 minutes. Total scam. I called them on it and they removed the charges. SO much insurance scamming in this industry, it's nice to finally find an honest dentist who refuses to lie to make an extra buck. It's a rarity, believe me.

Had a crown come off the crew was able to get me that same day! We decided I was due for an update…read moreon this crown due the age and wear on it. So, I will see next Wednesday for completely new crown!

Dr Criss is the best and so is his staff! He is so friendly and makes you feel so comfortable…read morewhile in the chair. I have been seeing him for 18 years now and I am completely satisfied whenever I go. He keeps up with new state of the art equipment. The staff is so helpful. Kelly, Lynn, And Amber are so good at what they do. Jill in the office and other office personnel are welcoming and helpful with payment information and insurance. I just cannot say enough good things about them. You want a great dentist, this is the place. You won't be disappointed I promise!!

I moved back to Rapid City a little over two years ago. My prior dentist retired so I had to find a…read morenew one. My cousin recommended Dr. Unkenholz though he did not go to him. He said he had been with his dentist for so long he did not feel he should make the change. I was very pleased with my first visit and every subsequent visit to Dr. Unkenholz. I find his hygienists are extremely friendly. I have recommended him to several people since I started going to him. With the Covid pandemic going on at my last check up they were very safety conscious. No patients were allowed in the waiting room. They waved patients in to check in as their hygienist were ready and took them promptly. Everyone wore masks in the office. The hygienist are attentive to your comfort and are gentle. In addition to the TVs on the wall and ceiling in the exam rooms, you will be offered glasses to protect your eyes and a wide variety of flavors to choose from for your teeth polishing. I had seen a couple negative reviews and am surprised to see them. My experiences have always been 5 star.

My hygienist was very thorough and gentle. I am happy to schedule with her again. Easy to make…read moreappointments and took care of my insurance questions and also fairly priced if cash pay / no insurance. I did not give five stars because they did not have mimosas in the waiting room.

This is a great dentist office with extremely knowledgeable and helpful staff. They are so caring…read morein dealing with children and their fears and anxieties. It is very clean and well taken care of and they offer the latest in dental technology. Highly recommend this place!

Hands down I can say my experience at Kieffer Dental was the best I've had at a dentist's office…read more The establishment is clean and tasteful, and my hygienist was friendly. I'm currently pregnant, and they did a great job taking that into consideration. But what left me going away impressed was all the little extras: the coffee bar by the entrance. The play area for kids. The decor, the feel of the place. At the end of my visit they even gave me a pair of athletic socks with their logo! Price wise they were reasonable as well, great dentist whether for individuals or families.

Be aware! Went to place a crown on an existing implant . I have had this done before on another…read moreimplant! They had my insurance info before hand. Before seeing Dr Jensen I was taken to do an xray. I now understand it is an intraoral xray! Asked if it was covered the technician said yes. Finally see Dr Jensen , he states he can't put the crown on and wants me to see another dentist for imaging who is not on my insurance ! Left disappointed and confused because not my first crown for an implant! Go to another Dentist Dr Rice and he can put crown on with no problem. They sent a bill for over $350 for an xray not covered. They could not put crown on and wanted me to go to another dentist before they could do anything! This is just to warn anyone thinking of going to them.

I had Dr. Bury for 2 different procedures over the past 2 years. I found his procedures to be of…read morethe best I have experienced. However, his accounting has issues when 5 months after my bill ($1300 +) was paid in full per the signed "estimate" as it is now referred, I received a bill with no explanation other than $39 over 60 days and $32 over 90 days. It was the first I had ever heard of these charges. A call to the office revealed they were charges for 2 X-rays. What dentist does not realize that X-rays are a part of a procedure and should have been included in the "estimate." My experience with delayed billings like this is that the business is having financial problems.

Went in had a filling replacement on ThursdayMarch5,2026 stated filling or root canal filling was…read moredone while doing prep and procedure i had excruciating pain in lower jaw from instrument etc They packed area with gauze and continued to work on upper jaw After novicaine wore off late Thursday pain went thru both jaws radiating intermittently full facial into bilateral ears and by middle of nite encompassing skull Unable to eat or drink air and swallowing all aggravated nerves they had told me may be uncomfortable and to use Tylenol my lymph nodes were swollen neck and under chin bilaterally used cold to warm compress caused increased pain and pressure feeling went in to see them and was told the soonest i could be seen on emergency basis would be Wednesday March 11th This is unacceptable patient care Unprofessional negligent and I would be reporting them So you decide for yourself! What would you want for your care ?? I have appointment with a specialist a endodontist I thank God there are. Professional who takes accountability and care for patient services . Beware !!

We are only in town for six months and my daughter was due for a dental cleaning so we chose…read moreOrchard Meadows and I am so glad we did! Our hygienist Cassandra was so warm, empathic and kind. She immediately had my six year old at ease when she greeted her with a big smile :) She had such patience and compassion that I'd never seen in a dental office before I almost wish we lived in Rapid City full-time so we could visit her again and again! My favorite part is how she took the time to explain everything she was going to do to my daughter before doing it so my daughter had time to process. She also asked my daughter if she had any questions and was super mindful of her experience as a small child being in an unfamiliar dental office. Her exam was completed by Dr. Juhlin and he was just as warm and friendly as Cassandra. It truly was such a seamless experience to be seen by him and I loved the way he provided my daughter with a letter grade so she could understand how great she was doing with her brushing and flossing. An extra special touch is they provide cavity-free kids with a Polaroid photo post visit that they hang on the wall to announce that they are proud members of the "sugar bug club," such a cute concept. There were also fresh cookies, prizes, stickers and the traditional new tooth brush gifted...it was just an impressive send-off to say the least! I didn't get their names but the receptionist who checked us in and the office worker who checked us out were also both kind and friendly. I really can't say enough great things about our experience today and I would highly recommend the entire team to anyone looking for a quality family dentist office in the Rapid City area!