The best customer service anywhere, bar none. They have what you need but most importantly they…read morehave the expertise to help you get what you really need

Went looking for a part I could not find at the other business in town. I was helped by Bo Jacob's,…read morehe took me to the exact part I needed. Great service. Also went to pay and Daelyn had great customer service. She was very courteous and friendly. Great place.

I'm becoming increasingly frustrated with this store. It started out ok and has gotten…read moreprogressively worse in the past three weeks. Repeatedly we have tried to get them to measure out kitchen for counters and cabinets. They have been wasting a lot of time. Apparently no one knows what's going on there either. We made an appointment to meet with the designer for new counters and cabinets. They tried to discourage us from waiting. We finally talked to the designer and they took our choices down told us they would schedule us for a measure. It never happened then three weeks later tried to refund the charge. I told them to talk to my mother , who has the keys to measure they said theyd call and they never did. So now I have to chase them.down again . So far they have wasted 3 weeks! This same home depot told me my doors would be in in two weeks and they wont be in for 4 weeks and delayed the tile by a week. But by far the cabinets are the most infuriating part of this saga. I was told that everything was cut and dry. The kitchen would be measured quickly and they would be ordered and placed asap. Why was it important for me to give you a deadline on when I wanted this done if it was going to be slow rolled ?

Today me and my wife went to The Home Depot in Thatcher, Arizona and we received the best service…read moreever. I would like to give my sincere thank you to Jesse for helping us and making us feel welcomed but it was just not us, Jesse was helping as many people as he could help! Great Job Jesse! You made our time at Home Depot today a pleasant experience! Also Mr. Sparky - Mr. Larry - Mr. Jesus and Mr. Bob are the team that in top notch! Thank your! Fernando Castro

The counter people were very helpful and it was an overall good experience. We came in looking to…read morebuy lumber and screws in order to build a planter box. Different sizes of wood are clearly stated and service was fast and efficient. You pay, then drive around to the side lot to pick up and load your lumber.

From the owner: Sierra Lumber is a local family owned hardware store and lumber yard. We support all aspects of the…read morebuilding process and home repair. We can facilitate the do it yourself homeowner to commercial contractors. Sierra Lumber's plumbing, electrical and building materials departments are well stocked with great customer service representatives. We also cater to our farm and ranch clientele with a wide selection of hardware parts for livestock waters, gates, fencing and windmills. We also provide an expanding plant & garden center. Sierra Lumber is proud to serve Willcox, AZ and surrounding areas!

Elvira is the worst Store Manager! She lied straight to my face. She said she couldn't return and…read morerefund all of our money for a tile saw we purchased. We returned it the next day because it was faulty and not the quality we wanted. She gave me a customer service number saying that I would have to talk to them about my complaints on not getting all of my money back for an item that was listed as "subject to restocking fee." Called them immediately to get my money and they said that the "store manager" "Elvira" was the only one able to refund my money at the time of return. She kept $50 for a restocking fee. THIS HARBOR FRIEGHT SCAMS YOU AND TAKES YOUR MONEY! Thanks for playing dumb Elvira!!! Instead of just doing your job! You are gross!!!

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Met up with some friends for coffee. It's a cute little spot--half coffee shop, half specialty…read moreolive oil and vinegar store (which we didn't have time to explore, but I'm definitely curious for next time). I went with the mimosa flight and picked mango, peach, pomegranate, and strawberry. They were tasty enough, but none of the flavors were particularly bold--pomegranate was the standout. The mango and pomegranate had Tajin on the rim, which I loved. We split the savory crepe--sausage, egg, potatoes, and "green chile." It was huge, but honestly pretty bland. Same goes for the salsa. The green chile tasted like the canned kind, which is a letdown considering we're in the Southwest. Only coffee we tried was a regular black coffee. It was fine. Nothing exciting. The patio was lovely, totally shaded, though I did end up in the sun for a bit. All in all, it was just OK. I'd give it another shot, mostly because the place itself is cute and the menu has potential--but I'm not in a rush. 3.5/5.

A nice place to sit and chat with friends. Varied menu and pleasant decor make Ginaveve's a great…read moreplace to pass time.

The prices are high and they don't seem to have a lot that I needed. But this some other need other…read morestuff spot could be good for them

Staff is plenty, always around to help, they keep moving the tools so I keep needing help!…read more For being the only hardware cept for Wacko Mart the prices are good. They have those odd ball hardware items, so I appreciate that! If you you are traveling through and need something for camp, boat, vehicle they could have it!

I purchased 3 items on 2/11/2026. One item was a table fan that didn't meet my needs. Two days…read morelater I tried to return it. The manager refused. It had not been plugged in, was not a cut item, a tool or tinted paint. I became so enraged, I threw the fan on the ground and broke it to bits. This has been my go to Ace when I am in this area during the winter time. I will NEVER return and I will spread the word that this store has very poor customer service

If you want to walk into a customer-unfriendly dead zone, this Ace is the place. Talk to the store…read moremanager and learn why. She's sent the clear message to the staff that the customer is never right. Better hold onto that receipt if you ever want to get your $5 off. They don't honor you electronically, and if you challenge the manager about it you get all but told to eff off. She blames that bad policy on corporate! Avoid this Ace. It ain't the place. Better off at the Ace store in Sahuarita or True Value in Safeway shopping center. They're actually helpful and care for their customers. Their prices and inventory are much better as well.

Well-stocked with helpful employees. location is also convenient. Good home-town business!read more

This is a well maintained and organized ACE with many employees. You'd me hard pressed to turn…read morearound without help at hand. I give them four stars rather than five because of minimal electronic cables and no work clothing other than gloves.

On Friday, April 5, this year I bought a water heater from True Value; two of their employees came…read moreout after work to install it, for cash. The installation went fine; no problems then or now. The problem is removing the old heater. The employees left it outside by my back porch and said they would be out the next day, Saturday, by noon to take it away. Didn't happen. On Monday, April 29, I went to their store to ask what the problem was and when the old heater would be picked up. This touched off a comedy routine between two of their employees about who fixed problems and who was a problem. I wasn't laughing. After the comedy routine was done, I was promised that it would be picked up Friday for sure. That would have been May3. Didn't happen then, either. On June 10, I sent a snail mail letter to the store (their email wasn't working) explaining the situation and asking when the old water heater would be picked up. No response. As I write this, late July, the damned thing is still sitting right where their guys left it. This is not my idea of customer service. And I don't appreciate being the butt of somebody's jokes. I wonder if these guys realize that anything they sell can be found someplace else in town. And from now on, anything I might need will be bought someplace else.

Stopped at both Ace and Tractor Supply for new wiring for our batteries on our rv. NO customer…read moreservice at Ace. Friendly service rep at Tractor Supply but didn't have required parts. Onto our last hope, Sun Valley and did they rock it. Everything we needed and the best customer service ever. Thanks for everything!