Pésima atención postventa. Muy mal educados. Si el perfume sale malo no quieren saber nada…read more Lamentable trato. No tienen clase pero son muy clasistas

Such a fun store! Really cool perfumes & colognes from Spain, Paris, Italy, around the world. High…read moreend, not what you'd find at department stores/ duty free. Would recommend if you're looking for a new fragrance!

This is my go to place to buy great price perfumes! I've received freebies with purchase too!read more

Horrible customer service no emails returned . wanted to purchase makeup for my sister in Madrid…read moreusing my US credit card on line NOT ALLOWED

Terrible service at the check out line at the Via Gran location. Following purchase the check out…read morewoman refused to provide the VAT return for 30 minutes. Would recommend to skip this store and go to Sephora where the service is always impeccable.

This store is the best Lush store I've visited on my many travels from Australia to Geneva, San…read moreFrancisco, London and beyond. The sales associates are extremely nice and welcoming. They are very knowledgeable on the products in store and I look forward to visiting again soon. Shout out to Frederico who was so so pleasant and conversed the entire time in English! Mind you he speaks several languages. His English is impeccable. Thanks to the other three sales associates who were just as pleasant. You were all gems and I appreciate your wonderful hospitality. Bye for now my Lush tulips!! See you when I return!!! Hasta pronto Buen dia Lush tulips! Enjoyed the visit last week at your wonderful Lush store 2/3/2016! As always I was not disappointed. I was given a lesson by one of the associates that showed me how to differentiate vegan products without any parabens or additives. I so enjoyed my time with you and loved the photos. Frederico the treatment at the lush spa was absolutely fantastic and I will, now have to make that my little treat each time I come to Madrid. I thank you all for your hospitality and love.....you are all amazing. See you all soon!!!!! I miss Madrid! Adios for now!! See you on my next visit! Muaaaah!

I walked into this store because I could smell its wonderful odor a block away. The employees are…read moresuper friendly and helpful. Everything in the store is unique and worth a visit.