I first contacted CHUV - Saint-Hyacinthe about removing a very large lipoma from the throat of my 9 year old cockapoo. Since they were not taking any new patients unless it was an emergency they gave me contact info for three vets. All the staff at Carrefour Santé Animale were amazing. Kyle went thru options and procedures and helped me set up an appointment. This was Auggie's first surgery and I was terrified but they were calm, professional and less than 1/3rd of the cost of the other vets. I brought Auggie in the morning and picked him up that evening. I spoke to Dr. Metcalfe after the surgery and he was great, explaining the positive outcome of the procedure and what I had to do to ensure Auggie's recovery. J'ai d'abord contacté le CHUV - Saint-Hyacinthe pour retirer un très gros lipome de la gorge de mon cockapoo de 9 ans. Comme ils ne prenaient pas de nouveaux patients à moins qu'il ne s'agisse d'une urgence, ils m'ont donné les coordonnées de trois vétérinaires. Tout le personnel du Carrefour Santé Animale était incroyable. Kyle a parcouru les options et les procédures et m'a aidé à fixer un rendez-vous. C'était la première intervention chirurgicale d'Auggie et j'étais terrifiée, mais ils étaient calmes, professionnels et coûtaient moins du tiers du coût des autres vétérinaires. J'ai amené Auggie le matin et je suis allé le chercher le soir. J'ai parlé au Dr Metcalfe après l'opération et il a été formidable, m'expliquant le résultat positif de l'intervention et ce que je devais faire pour assurer le rétablissement d'Auggie. read more

I think someone should investigate this place , not impressed with service I receive , I brought my cat in to look at a sore on his paw , they did tests sent me home with medication that did not work only made him sick , He stayed overnight , the next morning I went ot pick him up and he looked worse , they said he had something wrong with his kidneys , I brought him back the next morning to demand a evaluation , they sent me home with a bag of saline solution after paying for more tests , tried to call back because he was not doing any better , could not get ahold of anyone , had to take him to an other vet who did another complete blood test and confirmed it was to late his was in compete kindney failure and had to put him down . I am heart broken and angry , although I will never know what really killed him , anyway it won't bring him back , but this place does not deserve to be #1 on the list . They never did heal the sore on his paw I did and they wanted to charge me $1000 dollars to remove it . its unfair for us pet owners as we trust the vets to look after our babies and look what happens . It to late for my little boy Teddy Bear I have learned a valuable lessen I will always request a full blood test and evaluation , and a copy of all the records from now on , and will never alow , my animal overnight . read more