I never had an actual appointment with Colleen Inouye, but I had a very unpleasant experience with…read moreher when I tried to make an appointment on the phone with herself. She was really rude to me when I told her my name and said I needed to make an appointment. This happened many years ago when she was in her early stages of practicing and from that time on I had no respect for her and I still don't like her. She displayed poor customer service. Angela

Dr. Inouye is retired sadly. I am and was a long term patient of hers. She's beyond " Amazing" She…read morewill probably never see this, however both herself and all of her staff are magnificent, professional and truly care. She saved my life. I am a 2x cancer survivor, had a baby at 42, and she's so thorough. It would take a page and then some to describe the loss of being under her care, and I know many others that truly miss her as their physician. She's straight forward, and caring. Her staff has been with both herself as well as Dr. Frank Baum, whom is an astoundingly phenomenal Pediatrician. I'll miss them both always. They become Ohana in a proper way. Mahalo nui to them all! Sheryl

This doctor was my doctor for eight years. During that time I watched my friend suffer through…read morecomplications of her procedures from this doctor that were easily fixed when she moved back to the mainland. Earlier in the year another friend of mine was having some issues and after less than a month of being her patient she had my friend have a hysterectomy as a first resort rather than a last resort. I have been attempting to make an appointment and Dr.Lakoni Obgyn has insisted on a Tele med appointment for a Pap smear. I received several calls from her receptionist trying to bully me into a Tele med appointment for a Pap smear. Then I called Friday asking to speak with the doctor. She called Monday morning and when she went to my voicemail told me I should be served somewhere else very rudely on my voicemail Because I did not answer the one time she personally attempted to call me. Then her receptionist called me back when I had tried calling and she assured me the doctor would be calling me and that I needed to be attentive to my phone. It has been hours and I have not received a call back. I believe at one time she was a good doctor but now she has become snobby and rude. I would avoid this Doctor who seems to be motivated only by money and expensive procedures that are appropriate.

Dr. Berry is an excellent OB/GYN. He has performed 2 surgeries on me. I feel that he is caring and…read morecapable and would refer him to family and friends for care. I moved away from Maui, but would return to him in a second.

I had a terrible experience with this doctor's office. The receptionist Patty rescheduled me twice…read morein one week making my last appointment for the Kihei office instead of Wailuku. Then, she called me 2.5 hours before my appointment and said I had to come in early. After that she called me back and claimed I would not be covered by my insurance for my visit (which was a lie). I called my insurance company and addressed all of her concerns and she she still told me I would not be able to see the doctor for my scheduled visit even though I had driven from the North Shore to Kihei. She was nasty and patronizing in the office in front of other patients and oddly convoluted in her reasoning for why I would not be allowed to keep my appointment. I have filed a formal complain with HMSA.

had to rate 1star so post could be submitted but I wanted to rate 0 stars,agree with all the…read morereviews, saw this dr years ago she absolutely did not listen to me and talked me into the procedure she wanted and now years later i need to find a dr to do what I asked for, oh yeah i ended up with a major infection after her procedure, I know that happens post procedure secondary to sterile technique not maintained, i am a 30+ years RN.

I have been a patient in this doctor's office for close to 30 years. When Dr. Lakhani took over the…read morepractice, everything was OK, until today. I had a 1:20 PM appointment. I showed up at 1:10 PM. At 1:50 PM. I was told that she never sees people before within a half hour of their appointment time. So I left and found another gynecologist. After 30 years! Does not treat her patients well. Has no ability to discern what each particular patient needs, and then provide it. It's all about her, not the patient.