Mr. Helton and his son are professional and knowledgeable hvac pros that care. I have used them…read moreboth commercially and at my residence. Today they replaced an aged unit at my residence in record time at a great price. My wife just had surgery and could not sweat on her incisions so they worked late getting us cool even pulling in extra workers from their office to help - that is customer service!

Helton's Service Company is hands-down the best HVAC company in town. I have an older unit, and…read morewhile every other company I called immediately pushed for a full replacement, Helton's actually took the time to do quick, easy, and inexpensive repairs that have kept it running great for years. What really sets them apart is their honesty and willingness to help. After the recent ice storm here in Nashville, they even walked me through fixing a leaky valve in my crawl space over text--saving me both time and money. That level of service is rare in 2026! I cannot recommend them enough. Whenever something goes awry at the house, Helton's is my first call. Reliable, knowledgeable, and genuinely looking out for their customers. Save yourself the decision and call these guys!

The owner does not stand behind his work or his word. This compnay told me i have a leak in my…read moresystem but cannot find a leak in my system. when i call to ask questions Mr Terry Alsup states to never call his business again as he will not service me. He is upset because his wife told me i was a liar and was proven 100% wrong when their company gave me teh same story about not being able to find a leak for the 3rd time.

Cory was just great. Came promptly on time, fixed things quickly and charged a very fair price for…read morehis work. Very polite. I highly recommend this company.

Have used them for several years. Very professional and courteous. We use them for our business as…read morewell as our personal residence.

Best company around they took care of my Asian beetle problem and stink bug issue. The owner was…read morevery helpful with explaining everything he was doing on the service day.

Very satisfied with their service Called in the morning and…read morethey were able to squeeze me in within 30 minutes. Eric came out very polite and pleasant person to deal with. Thank you for your service.

I am so thankful my friend recommended these guys. They actually know what they are doing!!…read moreHad to replace my AC unit, part of it due to other companies treating it the wrong way... yay! They are always fast to respond, they show up when they say they will. They are so nice, and they explain the technology behind what they are doing in a way that is easy to understand.

I called A-1 last week and scheduled an appointment with Scott for Monday this week after 10. He…read morecalled just after 10 and told me he was on the way. He showed up with a shiny truck and a smile on his face and did a great job for a fair price which we agreed on beforehand. He also recommended a better monthly maintenance product that is commercial and less than the one we were using. I would recommend him to any of my friends.

I can't say enough about Scott and Terry. They helped us when we couldn't get anyone else to. They…read morewere completely honest and trustworthy. The price was very reasonable too. It's nice to be able to use our toilets again!! Thanks guys.

Absolutely THE BEST! Tanner came out and pumped our septic…read moretank, did an amazing job. Super nice and courteous young man. I highly recommend this company especially Tanner. Great value for what he did as well along with great advice for the future.

Monte did a septic system inspection before we pulled the trigger on buying a house. He was timely…read moreand very detailed and communicated well with us during the process. I had a BUNCH of questions for him and he gave me a call at the end of his long work day to go over all of them. We will give Monte another call when the time comes. THANKS!

Nice guy. Did a great job with our backed up kitchen sink, installing a new garbage disposal, and…read moreinstalling a new bathroom faucet to replace the leaky one. Appreciate his good job and kind business practices.

2023/10/27 had to search credit card statements to find these people again…read more Toilet broken, and i needed to go! ( water line from wall broke when i tried to repair the fill valve ) They managed to get me in same day for a quick repair. Easy Peasy and now i can go without a worry

Branson was awesome. Showed up on a Sunday evening (same day request) to help problem solve our…read moredead garbage disposal. He was knowledgeable, efficient, transparent about pricing, and thorough. The service was quick and effective, prices fair, and experience really solid. We ended up having a somewhat complicated problem, and he really went above and beyond to identify and fix the issue. Not to mention, he loved our dog (and very talkative toddler). All around 5 start experience. Call Paramount/Branson for any of your plumbing needs. I know I will!