Emma in the print department was so accommodating and helpful a super young lady…read more She is a True Blue company employee as is Joelle. I was impressed with their talent and expertise in assisting us in a mind blowing experience trying to print from an IPhone, etc.

Hello, I have a complaint about an OfficeMax location that I just left and how unfriendly and…read morepretty much rude my husband and I were treated. I would think that employees would be more customer service oriented and appreciative of having a job at a brick-and-mortar location or any job at any location............and just appreciative that they have a job at all. I am in Glendale AZ and was at the Office Max location below: Office Max Store #6171 Store #6171 7974 WEST BELL ROAD GLENDALE, AZ 85308 (623) 486-2444 3:30 p.m. Mountain time on Wed, 4/9/2025. My husband and I came into the store to see if this location had a TSA Pre-check service (as some locations have discontinued that service). I asked the cashier (did not get her name) and she said they did have that service, but I had to make an appt. I asked if we could make that appt and she said "you have to make it on line, you cannot make it in person", I looked away at my husband and then she said..........do you want to know how to make it online? It wasn't "Well we cannot make it in person as you have to fill out an application online to reserve your spot" (giving me an explanation of why as that would have been nice to know details) The issue I had was the curtness and her attitude as if I was interrupting her when there was no one in the store). I was quite shocked...........to say the least. The attitude was not at all warranted nor was it provoked. I literally just looked at my husband (who was standing behind me away from the cashier) what happened to "Customer Service" There was literally no one in the store at all except 4 employees that I see up at the front of the store. Her attitude was one of......that I was interrupting her and pretty much made us feel like we were bothering her. I came home and called another location near me in Peoria, AZ and I was met with (on the phone) a very nice and giving employee that explained to me why I couldn't make an appt. over the phone or just coming in. Now that is an employee that is going places but the lady at the location above should not be in a customer service position. I did make an appt at the Store #6758 25340 N LAKE PLEASANT PARKWAY PEORIA, AZ 85383 (623) 376-2320 I believe that employee's name was Abigale that helped me on the phone and will go to Office Max again but Never to the location on Bell RD as this is not the 1st time that location has not been a place that I feel comfortable at (not welcoming AT ALL). The 1st time was awhile ago and didnt really think it would happen again but since it did, twice at the same location says alot for either the Management that employ's and trains and/or management themselves for not making sure "checking in" to make sure their employees represent the brand in a Welcome environment. I am sure that is what they get paid for, right?

Just got my postcards and I paid extra for expedited. They looked great! The staff were so helpful…read moreand efficient. I had print projects done here before and they never disappoint.

Terrible customer service when it comes to Amazon returns. Heavy set kid taking orders in on Monday…read moreJuly 6 was Mr No Personality Robot. - like so many others his age a complete inability to provide communication skills and out of box thinking

Jerry's is awesome! I used them to outfit some construction job trailers for nearly 1/3rd of the…read moreprice of new furniture. They have a great selection and actually have some really nice stuff. Highly recommend!

Came in here looking for a single desk chair. Dwayne was so attentive and treated me like I was…read morefurnishing a whole building. I browsed on my own for a while. Once he understood what I was looking for he started pulling options out for me. I ended up getting a high quality commercial chair for a dorm chair price. It was very gently used if not new. This place is huge. It's well lit and very clean. The furniture can be dusty, but they thoroughly clean and polish it before loading it up for you. If you're looking for anything in the office furniture realm (including recycle bins) I would make this your first stop.

Joelle was such a great help! She explained how the professional printing process worked and helped…read moreease any stresses I had as I had a large order! I left the store feeling so happy with my purchase!

I'm actually glad I didn't plunk down $400 with this company. I hope this store is the exception…read morebecause if all of their stores have such apathetic service, more and more people like me will just walk away. I drove to the store to pick up the toner I needed to finish a project. According to the website, the 3-toner package was in stock; according to the young man who reluctantly dragged himself away from his conversation with his co-worker, that just means the item is in stock in the warehouse, not in the store. Okay, I said, can you sell me the individual items for the package price? No, he said, but we can give you the same price as the website price. Wait, you mean I'm paying more money for the same item if I walk into the store? Okay, I asked, well, that's not going to be the same as the package price for 3 toners. Do you have a coupon maybe you can apply? All of his responses were about what the store can't or won't do - and no one seemed at all interested in making a sale. I asked them if they just wanted me to leave? Throw away a $400 sale? No one offered any interest in helping me out and keeping my business, so off I go. This is not a sustainable business practice to leave your store in the hands of people who obviously are not interested in providing friendly service to customers. Seriously - this should have been a no-brainer: "oh my gosh, I'm so sorry, of course we'll figure out a way to get you as close to that package price as possible. Sorry you made a special trip down here. I know how frustrating it can be." How hard is that? You make the same sale as what I would have paid online AND kept a customer. Over the past 3 years I've made it a point to send all of my printing projects to this location. No more.

I needed an office chair for my wife who is 5'3". The salesman provided advice and explained why a…read morecertain brand, Hayworth, was the best choice. They was no pressure and he gave me a very good price.

Overall great resource for used furniture. Chantel has been a great help in selecting our furniture…read moreneeds and showing us around the show room. Communication has been great and will call was easy and helpful staff. They let us hold a few days after purchasing to accommodate our pick up schedule. They offer delivery. Great selection.

They did not show up for the scheduled appointment and would not return emails or voice mails.read more

Found a great deal on a Herman Miller Aeron Chair, worked directly with Mark. All proper safety…read moreprecautions including mask and sanitizers were used and I was in and out in less than 10 minutes. I would recommend using Affordable Business Interiors if you are looking for a great deal on office furniture.

I don't know why I don't learn my lesson with this location. Every time I'm here it's just a…read moreheadache. No one ever knows what they're talking about and you'll get 12 different answers for the same question. Today's nonsense: called ahead to see if they offer shrinking services. I explained I had a photo collage poster that I wanted smaller to fit into a scrap book. The gal on the phone said yes they can do that. I get in and the guy behind the counter told me they can't put it through their machine because the photos will come off (which I actually doubt; they're glued down) and when I started asking questions about that he just moved onto another person. I've had mass copies done here and a few other random services but each time it's a hassle. Not to mention their drive up pick up service NEVER works. Every time I call no one answers, or they say they're too busy to come out. Just a disappointing experience every time with their printing services. Always the same guy too. Wears a mask so you can barely hear him, won't even make constant eye contact with customers, acrs so squirrely and all over the place, such a shame they can't get someone more professional in that role.

If you want help,locating something, good luck. I know it's the holiday season & companies are…read moreshort staffed. However, there was no greeting upon entering the store. No associate would make eye contact, even when I did see one. I had to order what I needed for in-store pick up because I could t find it nor could I find someone to help me. This is problematic for me & is also the reason I stopped shopping at Staples & won't even shop online at staples. UPDATE: If you place an order online & you go into the store to pick it up. NO ONE HAS TO CONFIRM WHO YOU ARE OR WHAT YOU'RE PICKING UP. it's a free for all but Office Depot does hope its customers are more honest than to commit theft in this way. The pick up is right next to the door. There is no oversight. This will be the last time I ever place an order for pick up from this store. I'm not interested in having my goods stolen. It's simply too easy to steal.