Frozen Mai Tai on a hot afternoon! As usual staff helpful and friendly-beautiful bar and seating…read more Thanks so much

I placed an online pickup order through the Tommy Bahama Marlin Bar website at 12:32 PM using their…read morepreferred ordering platform, ChowNow. The order was prepaid and included a 20% gratuity. After parking and walking to the restaurant, I received a text message at 12:47 PM stating that my order had been canceled and refunded because the restaurant could not make the order. Assuming this must have been an error, I still went inside and waited in line to explain what had happened. When I reached the counter and calmly explained the situation, several staff members immediately chimed in saying things like "I was watching and no orders came through." At that point it became clear that the order likely had not been acknowledged on their end and was automatically canceled after 15 minutes. Despite the fact that the order had been placed directly through the restaurant's own website and had already been prepaid with gratuity, there was no apology and no effort to resolve the situation by making the order. Instead, the staff member at the register told me that "ChowNow always doesn't work" and that I should have called the restaurant instead. That response was surprising considering the order was placed through their official website, which directs customers to use that exact system. I asked to speak with a manager and was told to step out of line. When the manager arrived, the interaction unfortunately got worse. Before I could finish explaining the situation, he interrupted with "Are you going to let me talk now?" and proceeded to repeat that none of this was the restaurant's fault. There was still no apology and no attempt to remedy the situation by simply preparing the order that had already been placed. What made the experience particularly disappointing is that this location has been one I've visited many times over the years. Mistakes happen in any business, and an online ordering system failure is understandable. What is not understandable is the complete lack of basic customer service and the unwillingness of management to take ownership of the problem or attempt to fix it. A simple apology and an offer to make the order would have resolved the entire situation. Instead, the response from both staff and management was dismissive and defensive. Unfortunately, that interaction has turned what had been a frequently visited restaurant into one I will not be returning to.

We had a magical evening at Real Seafood Coconut Point celbrating our twin granddaughters high…read moreschool graduation. From our first inquiry, Olivier Morame was so positive about making our event the best possible experience, and he and his staff more than delivered! There were about 30 of us, seated out on the terrace overlooking the beautiful pond and fountain. The servers, Sakeema and Liz, were so attentive and never missed a beat. Management even jumped in to fill water glasses and clear plates. And, everyone raved about the food! I highly recommend this restaurant!

We had a great meal at Real Seafood in Estero! We were with a good friend who had eaten here before…read moreand liked it so we gave it a try. It was about 8 pm on a Wednesday evening and there was no wait for a table. I had a Caesar salad to start which was delicious. Mains were scallops, scallop risotto and the sea bass. All were excellently prepared and completely devoured! The restaurant is slightly more fancy than it is casual, the vibe more wine sipping than margarita chugging. Servers were very professional and attentive. We sat inside which had a warm, almost steakhouse decor. There was also outdoor seating available looking out over Coconut Point's pond with fountain, so it has an attractive view. Plenty of parking. We will make a point to come again!

Fresh Catch Inland is quickly becoming one of my favorite restaurants in town. Their happy hour…read morealone is worth the visit, great deals on martinis and small bites, and everything we've tried has been spot-on. The octopus comes highly recommended by just about everyone, and after trying it myself, I completely understand why. It's absolutely delicious. The hush puppies were perfectly crunchy, not greasy at all, and paired with an amazing sauce that really tied everything together. They recently started offering Sunday brunch, and my entire group is still talking about how good it was. I ordered the chicken and biscuits, and honestly, the gravy was so good I could eat an entire bowl of it on its own. The hot honey added just the right amount of heat and balance. Dinner is just as impressive and definitely worth checking out. There's truly something for everyone on the menu. The sea bass was cooked perfectly, and I love that they offer different chef's specials every weekend, it keeps things exciting. They also roll out new dessert options nightly and are constantly introducing creative new dishes. The restaurant is beautifully decorated. We've say in both the bar area and the main area and enjoyed both. On top of all that, the staff is always amazing. Theyre fun to interact with, attentive without hovering, and full of great recommendations. You can really tell they care about the experience. I highly recommend Fresh Catch Inland for happy hour, brunch, lunch, or dinner, you really can't go wrong.

Service was AMAZING!! Drinks were good. Was super excited about my crab legs but unfortunately…read morecoming in so late, they were over cooked and didn't get to eat half of them because the meat was no good. All local artists on the walls which I loved!

My husband and I stopped in on a whim and were so glad we did! We were greeted by warm, smiling…read morefaces, and our waitress was incredibly attentive throughout the meal. I ordered the Bun Bo Hue, and honestly, you're missing out if you only stick to the pho. The meatballs were so flavorful that I had to ask if they were homemade (they are!). My husband enjoyed his BBQ Pork Banh Mi, though he noted the meat-to-onion ratio was a little inconsistent--luckily, his last bite was packed with meat! We also grabbed a seafood boil to go, which was delicious. Just a heads-up for others: it doesn't automatically come with sausage like many places do, so you'll want to add that on. The restaurant is spacious and comfortable, and we will definitely be back!

Food was odd. I ordered a lobster tail and it came in an inch of a watery butter-like sauce, along…read morewith a potato and half an ear of (frozen) corn in a bowl that looked suspiciously like a dog bowl. When I ordered, I asked for drawn butter and got a blank look back. That should have been my first clue. My husband's catfish was very tasty! We weren't offered water and they bum rushed us outta there, even though there were only 2 other couples in the whole place. It was very uncomfortable. We won't rush back.

Coconut Jack's is about as touristy as it gets in Bonita Springs, and that's not necessarily a bad…read morething. With its waterfront location, lively atmosphere, and boats pulling right up to the dock, it delivers exactly the kind of Southwest Florida experience visitors are hoping to find. What keeps us coming back, however, is the food. Unlike many waterfront tourist spots that rely solely on the view, Coconut Jack's consistently serves excellent food and drinks. The shrimp basket is a favorite, the mahi tacos are packed with flavor, and both the grouper entrée and grouper sandwich are outstanding. Even the burgers are surprisingly good. One standout that deserves special mention is the New England clam chowder, which is absolutely top shelf and among the best you'll find in the area. The atmosphere is energetic and fun, with dining right on the water and plenty of people watching. Whether you're arriving by car or boat, the restaurant has a casual party vibe that feels quintessentially Florida. The staff is enthusiastic, friendly, and works hard to keep the good times rolling, even when the restaurant is packed. Rating: 5/5 Great food, strong drinks, beautiful waterfront views, and a lively atmosphere. Coconut Jack's is a Bonita Springs classic that delivers every time.

Stopped in after a few hours on the beach just to relax and grab a couple of drinks. The…read moreatmosphere is really great here, relaxing on the water and all in all it was just a great day to be there. The outdoor area has plenty of space between the tables so we don't feel crowded or like we're eavesdropping on everyone else's conversation they had reggae music playing, but not too loud so you could actually speak without yelling, which was all great. We really went for the drinks and they were good so overall we say five stars for the atmosphere and drinks The food was average at best. Well, it came out well prepared overall it really lacked any sort of flavor and is way over priced for the quality they offer. The other thing that was not so great was the service. Our server was polite but really was not friendly or attentive. We were there mid afternoon so it was pretty empty. Last thing to know is parking is valet only. It is free bit of course you may want to have cash for a tip. Overall, we will be going back for the atmosphere in the drinks, but I think we'll find other places for dinner or lunch

A group of nine of us came for Easter Brunch. We were seated outside per our reservations. A nice…read morebreeze and good shade made for a comfortable meal. $40 per person for an all you can eat brunch. I only made two passes so I didn't study everything that was available. I saw peel and eat shrimp, fish, salad, slaw and potato salad. I sampled the slaw which was fine. They had an interesting string bean dish. On the meat side they offered sliced ham and prime rib sliced in front of you. I was happy with the ham and prime rib. Two things I want to do. I want to come back and tasted their normal menu. Hopefully put this intio the rotation.

We ordered the crab cake stuffed triple tail (a special that absolutely deserved its moment in the…read morespotlight) and the walleye, and both were prepared beautifully. The triple tail was the kind of dish that makes you wonder why this fish is not on every menu in Florida. Light, flaky, and perfectly cooked, with the crab cake adding just the right amount of richness without stealing the show. The walleye was just as impressive. Crisp where it needed to be, tender where it counted, and clearly handled by a kitchen that understands seafood. Nothing overcomplicated, just really well executed. The drink selection also deserves a shout-out. Plenty of good options to pair with dinner, whether you are feeling like a cocktail, beer, or wine. It is always nice when a place puts as much thought into the glass as they do the plate. All around it was one of those meals where everything simply worked. Great food, good drinks, and a kitchen that clearly knows what it is doing. Definitely a place worth coming back to.

South Fork has become a staple for my family whenever we are in town. The early dining is quite the…read moresteal (2 entrees for $49 plus a bottle of wine)! If you just got the entrees themselves, they would be more than $49 so that's already a good deal. Early dining is from 4-6pm but well worth it! I think every dish I have tried from this restaurant is great. The salmon and mahi mahi are both cooked well and fall apart so easily. Nothing is too sweet or too salty. The short rib is flavorful and is quite tender. And if you're in the mood for dessert, I recommend the bread pudding. Definitely consider coming here if you want a good deal and food well worth the money!

We had breakfast with the Grinch and it was so much fun!!! The kids had green pancakes and special…read moreGrinch drinks I had the beet salad and it was excellent. I highly recommend taking the kids!

The food was delicious. EVERYTHING. Fish was fresh, flavorful, cooked to perfection…read more Service was great, felt like family, Great ambiance. Love this place. One of my new favs.

We had heard and read a lot of good things about Doug's so we were excited to try it. It was a…read morebusy Friday night so we ordered takeout. We got 4 baskets: triple tail, crabcakes, oysters and fish and chips. The crab cakes were disappointing--a lot of stuffing and not much crab. The fish and chips were just kinda meh. The triple tail was good, and the oysters were best of this group. As we ordered, we decided we wanted onion rings and were told they would be substituted. Nope. Didn't happen. Also when we arrived at the pick up time, the fish and chips were not done and we had to wait 10 minutes for it while the rest of the order got cold. Overall-- no I don't see any reason to rush back. Not at all.