I love living here. It's pricey, but you have a washer and dryer in your unit. Maintenance is…read moregreat. The ladies in the office are wonderful. If you're looking for a nice clean and gated. This is the place.

Um Jeff? You must be crazy. I haven't even lived at savannah springs for 2 months and have…read moreexperienced many issues. This place must've been built quick and fast, with very little attention to detail. And cheaply done!! The walls are so thin, I can hear people having conversations in the parking lot and I'm in the very interior section of the apartment. I hear the upstairs people walking around even when the ac is running and the tv is on. The nails in the carpeting constantly poke (stab?) through. The dishwasher has had standing water in it after running it numerous times. When we had the maintenance man come out, he told us just to run the disposal. That's what we've been doing! And it smells like vomit in there! It looks like there is plastic peeling off of the tile in both the kitchen and bathrooms. The disposal shakes the whole apartment. The washing machine is insanely loud. I could go on and on. Just as to the design, our 2/2 has very little closet space. It also has a tiny master bath and the lights outside the door are so bright, they shine through our blinds and curtains. The pool has been closed almost more than it has been open. Both treadmills in the gym have been broken for over a week, despite multiple complaints from different people. I've heard that this is the nicest (or second nicest) apartment in sierra vista. I guess you have to have low standards when this is considered the best! Stunning that anyone can find this to be worth the price. We desperately didn't want to move again, but we will be breaking our lease this month.

At 7pm on a cold rainy night my key unfortunately broke and I was unable to leave my apartment and…read morelock it. I texted the management team and within 10 minutes they brought me the spare! So glad I live at Westwood

Full disclosure, I *never* leave reviews -- however, West Wood Village is the exception. I did not…read morewant their incredible care and service to go unnoticed! :) From the moment of my *first contact* with West Wood Village (Jenny), through the application process, moving in, and now being a resident for several months, I have been extraordinarily impressed with the staff here. They have worked with me every step of the way, and demonstrated nothing but kindness, professionalism, competency, and care. I'm sure that in our daily lives as humans, we've all experienced how customer support or management don't seem to care about the individual, or how companies seem to become more predatory by the day, and trying to "get away" with abusive behaviors against their own customer base. So, that's why when West Wood Village and the kind staff here has consistently gone ABOVE AND BEYOND in EVERY SINGLE WAY, I felt the need to express that and share it for others to see. This review isn't just about West Wood Village as a company "brick and mortar" entity, it's about the PEOPLE. "People" are what and who we all are at the end of the day, and a corporation is just a fictional legal entity, that is otherwise being run and managed by real people. And, the people that manage the day to day operations of this apartment complex, are kind, caring, attentive, genuine, and REAL. And boy, that feels like an absolute luxury in today's age! I'm sure many of you can relate to what I'm saying in that regard! While problems do absolutely arise, and while things do break, and other unwanted life occurrences occur, those are forces of nature that can't always be prevented; however, the manner and urgency and diligence that the staff exercises with handling those issues has been wildly impressive. They handle everything with urgency and stay on top of things immediately. I honestly can't ask for any more than that! I'll call out a few names here to honor them personally: Jenny, Billy, Ross, and even up the chain to their regional manager Rebecca -- the culture that they've fostered here, and the efficiency in which they manage things, is absolutely top-notch. So, if you're looking for an affordable place to stay, where you know you are going to be cared for, and not neglected or ignored, I am happy to recommend West Wood Village as possible next hop for you and your personal lives. :D

Ronnie Graham has excellent customer service skills when communicating problems with sink and…read moregarbage disposal, is on time with fixing issues that were pending for a long time. thank you Ronnie for all your help.

First off, when I first moved in this place was awesome.. (feb 2017) the staff was amazing.. helped…read moreme get into an apartment super fast and told me about the military discount... Fast forward to July 2017 - water is ALWAY scheduled to be shut off at the most inconvenient times... today "Emergancy shut off ".... I get it... it needs to be taken care of but Some of us also need to get ready for work.. Water has been shut off 4 times now.. I asked about a discount on the water bill (why pay up to 20$ for water I can't use ???? I've heard nothing - Maintenance, at first they were right on it! Got things fixed within 2 weeks or less. Now (July) I asked for something in my apartment to get fixed and I haven't seen or heard from anyone in 3 weeks ! Bit the bullet and just paid to fix it myself... - over all it was a good deal when I moved in but in the long run the problems just kept coming. Pay the extra money and just go to savanna springs.

I've lived here for several years. I have to say a large part of renewing my lease every year is…read morethe awesome management staff, Katrina; Naomi & maintenance staff, David; Carlos. They are friendly and provide outstanding service. Property and grounds are nice, pet friendly, non-smoking. I appreciate the prompt response to concerns and quick handling of all issues. I am pleased with the neighborhood, neighbors, staff and pet friendly amenities.

I found Mountain Vista Apartments to be the best value for living in Sierra Vista. The amenities…read moreyou receive in the apartment unit are truly 5 stars. The location of the apartment complex, the site design layout and the existing pine tree setting allows wildlife to live harmoniously. Hawks, owls and a variety of birds thrive within the natural living space! Best of all, the management team is always there to help you with anything you need... Thanks Katrina, Steve and David!

I love my apartment! I have been in many apartments here in sierra vista arizona, and this is the…read moremost spacious and most comfortable one I personally came across! The staff are all super friendly and very helpful. There are many updates being done around here at the moment, and its transforming this place even more! The buildings are being painted a beautiful blue/grey, and it makes the atmosphere very calm! I have the very best views of the mountains which surround sierra vista, and in the evenings, I can see the Blimp which is located on the grounds of fort huachuca, blinking in the dark sky. The upstairs apartments are where its at! But the downstairs have a pretty good thing going for they have a fenced in back yard! Very quiet here which is a plus, so theres no problems with noise :-)

very quite and friendly neighbors but if you get into some financial issues they will have no…read moreremorse they won't help you

I would like to thank the managers Dennis and Jody Walsh for being so helpful to me when I had to…read morestay in California for an emergency. They watched my place and collected my mail everyday. They even helped me sell my trailer. I've had an excellent experience with them and feel they went way beyond what they were required to do. Thank you so much again, Susan J Nolting

Military PLEASE READ if you're here for school please do…read moreyourself a favor and do NOT move here! Living here has really taken a role on my mental health. Pay the extra $200 and go to another Apartment! I have been emailing asking to get out of this lease for 2 weeks. Also 1/2 the time you won't get a follow up email or response from Sky Island. I have plenty of email traffic to show. If you love Beatles in your bed sheets and dog hair then this place is for you ! If I could give zero stars I would. This place is a nightmare, the video of me vacuuming was the day i moved in and they reported it had been cleaned twice already, Beatles everywhere. I'm talking they are literally crawling on you while you sleep, on your clean folded clothes, on your bed sheets, on the windows, bathroom towels etc. I requested another apartment which I was granted, (not before having to deal with Rachel) she gave me alot of attitude because she was unaware a key was left for me to move apartments, she said she'd find out and call me back to see if there was in fact a key for me to move to another apartment. 2 hours go by and nothing, so I call back then she says i can go get the key (I probably was never going to get a call back from her, of course she says i was just going to call you) Im in the new apartment and the carpet REAKS even after living there for a week, again Beatles everywhere! I literally stepped on one barefoot by accident. The microwave handle is broken, the filter in the AC hasn't been changed (pictures attached) Rachel who works at the desk/lobby is beyond rude AGAIN, I was told last week my apartment would be sprayed by pest control, last week I called to confirm it had been sprayed because of course you don't ever get a follow up call or email. Rachel said they didn't have a key to my apartment to get in, and I had asked why they didn't they call me, I would have dropped off my key during lunch to get my apartment sprayed, clearly this isn't something you want to delay, she then yells over the phone that she was busy and didn't have time to call me to drop off the key and they she didn't want to bother me at work. Two days prior she called 3x and left Voicemails telling me to drop off my old apartment key and had no issues I still have the voicemails. I'm then told they will spray in ONE WEEK! **Update: I received an email saying my apt would get sprayed yesterday at 330 pm I was home by 430 pm, the probability of it actually getting sprayed is slim to none, also did not get a follow up email confirming if it was or not sprayed. Great communication Sky Island.

would not recommend. unprofessional, don't care about residents. will inconvenience with…read moremaintenance constantly with no notice, will lie about giving you notice though. pool is rarely in good working order. grounds look nice but overpriced and not worth it for what you get. quick to respond to negative online feedback but not quick to resolve any actual issues.

Property manager Cristina is the best! The monthly rent is the lowest in the area...I recommend…read morethis complex to anyone looking to rent in Sierra Vista

From the owner: Specializing in: - Furnished Apartments…read more- Apartments - Lodging

I lived at Sunhaven Apartments for 2 years. The rent was affordable and there were washer and dryer…read morehookups plus a backyard. This apartment complex is pet friendly which is great for those us of with furry friends! There is AC for every unit and water is included.