Tina and all of the care-givers at Right at Home are amazing! They took excellent care of our…read moreailing mother and she was comfortable accepting the care. I recommend Right at Home without hesitation!

My mom and stepdad were in a terrific assisted living place in Santa Barbara, but with the lockdown…read moremy mom needed extra care and company. Right at Home Santa Barbara was recommended to me as a top home-care place by the clinic at their assisted living. Right at Home Santa Barbara is a beautifully run small company that excelled at matching up caregivers with my mother. I don't have to tell anyone with a beloved elderly relative in assisted living how difficult the lockdown was. But the caregivers who worked with my mom were not just compassionate and vigilant about her well-being, they also did her nails, fixed her hair, took her out for a spin in her wheelchair, accompanied her to doctors' appointments, washed her clothes, helped her to the dining table for her meals - and they were wonderful company. My mom became close friends with two of her caregivers and my husband and I came to love them, too and they will always be a part of our life. After my stepdad passed away in June 2021 and we were still in lockdown the extra care and company from Right at Home became more important. On Christmas day when our CA governor wouldn't allow me to have this important meal with my mom I wept. But when her caregiver sent me photos of the table she'd decorated and I called and my mom and her caregiver were laughing and having a great time - I was overjoyed. My mom passed away in July. I miss her terribly but I take great comfort in knowing how good her last year was. If you need home-care or have a relative who needs it, call Right at Home.

i think this might be the most pathetic group of individuals with one of the nurses being unfit to…read morework as an RN. I would say go anywhere else Visiting nurses are better.

My wife is a few days from dying (renal failure, organ issues, etc). Assisted Home Health &…read moreHospice is helping with home-based hospice care. There are no adequate words to describe the level and quality of help, compassion and competence shown by these professional angels. I am a skeptic by nature and trade (philos and psych prof at UCSB). I find absolutely no problem saying that Assisted's assistance is a marvel and blessing. It surely is part of what makes our community special. Thanks -- by the boat-load -- for Leslie, Esperanza, Ed and the many other always available professional Care-Givers on staff. What a marvelous way to be helped through a hideous life experience.

We hired Senior Helpers to care for my mom with Parkinson's at the end of 2021. We've been really…read morehappy with Senior Helpers, but it's our partnership with Liah and Shannon that have really impressed us. Both Liah and Shannon are so thoughtful, professional, thorough, and reliable. We're so grateful to have such wonderful caregivers who are both supportive and caring, while providing the structure and flexibility exactly when we needed it. We've had some challenges, but at every turn, they were unflinching in their professionalism, went above and beyond their responsibilities and always did what was best for my mom. You could not have asked for a better team! Caretakers are often taken for granted and we wanted to recognize how wonderful Liah, Shannon and their team are. We hope they feel appreciated too!

This is to correct a review working for this company .. San Bernadino is a nice place to work for…read more. The senior helpers is located in riverside california.. Do not work for them.. they do not pay and they aren't a compassionate owner

Being independent is one of the most important things for my mother. With some recent health…read moreissues, it became clear that she would need assistance. On the suggestion of a friend, I contacted Senior Planning Services and they walked me through the different options available. We decided to go with Lifeline Alert, which will allow my mother to live independent and gives us peace of mind that if she falls, we will be alerted right away. Cassi, from Senior Planning Services made the whole experience very comfortable for my mother, and help her get past any resistance that she had. After installing the device in my mother's house, and walking us through the operating system, she took extra time to chat with my mother and helped her feel comfortable with this next stage of her life. Not only from my experiences, but from that of friends, I highly recommend Senior Planning Services.

I called for help recently with SPS and got fast expert care tailored exactly to what we needed for…read morea short duration with the thought of longer care in mind. Our care manager was kind and worked to get what we needed rather than just what someone else might think was needed. Our manager has decades of experience. The best part is that they are really interested in their clients as real people with real interests and history! Highly recommended!

Very bad experience here. Went there from many hours away. Gave a $5,000.00 deposit. Did not…read morewind up staying as they chose not to admit me after taking the money.. Was taken off my debit card and posted immediately. Did not stay and was told I would get it right back, the n t day. Had to make my way home with no car from Ventura, Ca to Los Angeles... in the middle of the night, approx 3 hours from home.. Very bad situation. I call every few months and still haven't gotten my money back, it has been 7 months. I am a very physically disabled person currently approaching major back surgery, and really need this money back. Pax seemed nice, and I gave him the money, but as soon as he went home I was left to deal with staff members who were not less than savage, as they kept my money. I have called 12 times, have logged all of the calls, never a call back. They don't seem like compassionate people to be in the business of helping others. Atleast this was my experience

Been here for 22 days. Best decision I've made in my life. The staff that monitor us clients to the…read morehouse keepers. Hands down the best communication & respect I've received to help me on my journey. I leave next Friday which in turn will be 30 days reset for me. This is my first experience ever in any rehabilitation center. I am glad I can in when I did. I've met some great people here along my journey to support my decision to enroll here. If you're thinking about coming here and can. Do it. You won't retreat it. Top notch care & the food is above average & always fresh. Thank you Logan & staff for being a part of my journey. All the therapist are top line. Jake the gym trainer, the best. Super sweet gentleman. From the services they offer to the nurses. Top line. Not to mention for being form East LA native Mexican-America Chicano, I was treated with Class & respect. All walks of life come here that I lived with for 30 days. Thank you Passages. shout out to John in the RS department.

You will notice that the company has mostly favorable reviews. But notice also that all of these…read morereviews are from five years ago. Since then, the company has changed names, and I believe changed management. I suspect that the quality of service from this company has greatly deteriorated while the price has inflated. My experience with "TheKey" has not been favorable. In their favor, they did send me a very competent and compassionate caregiver. My wife has dementia and needs a caregiver for several hours a day. So why am I complaining? Mainly about their pricing. About a year ago, we began using their services at a price of $37 per hour. I thought this to be high, especially when I learned that the caregiver was paid about half that. In November, 22, they raised this price to $39 per hour. with a $1 per hour wage going to the caregiver. At the end of March, without notifying me, they jumped the rate to $41.34 per hour, This time, our caregiver informed me that they did not increase her wage at all. Thus over the last 4 months, they have raised their rates by about 11%. According to the Bureau of Labor Statistics, https://www.bls.gov/news.release/pdf/cpi.pdf the overall consumer price index by about 5% over the year ending in March 2023 and the price index for medical services has increased by 1%. Within the last 4 months, this company has increased its prices by 11%. And we can't blame this on labor costs. While they raised their price by more than $4 per hour, it appears they raised the wage rate of the caregiver by a total of $1 per hour. It appears that although the caregiver does all the work, and the company which offers little or nothing in services charges more than twice what it pays the caregiver. On the rare occasions when our caregiver could not come, they were not able to send a substitute, and one time even billed me for the day my caregiver couldn't come. My inquiries about billing were passed on from the local office to some higher authority, who either would not respond or would respond after long delays. Because I was pleased with our caregiver, I was willing to pay a substantial ransom to the company that matched us, but their last price increase without notification was for me the last straw. I have now closed the door on the Key. After this experience, I have learned that there are a number of experienced and competent caregivers in Santa Barbara, who work independently. One can pay these people far more than they would earn from the agency and still save serious money. I suggest that anyone in need of caregiving services look around for an independent caregiver. '

After researching different companies, I found three that provided services in the Santa Barbara…read more(and surrounding) area and interviewed all of them. The company that stood out the most was Home Care Assistance (HCA) based upon their detailed responses to my page-long questions, ability to provide a customized care plan for my parent and provided outstanding services for a reasonable price. It's been close to a year that I hired Home Care Assistance (HCA) to provide 24x7 care for my parent. I've been extremely happy with the Caregivers, and more importantly, my parent still has the same staff for the entire time! To be honest, I thought this industry has high turn-over. I think it has more to do with the corporate structure in staff retention than any other variable. Other positive things I have experienced, HCA management is always more than willing to work with you to 'tweak' your client care plan based upon current realities. Specifically, Shari Asmann (former Care Manager, now their Operations Manager) ensured that her staff communicated potential risks and issues that my parent experienced without hesitation. In consultation with Ms. Asmann, we devised a communication strategy between her, the Caregivers and my brother and I. If something happened, it was quickly communicated to the family. As a result of this positive communication, I was able to quickly address minor issues before they became a real problem due to the strong relationship between HCA and the family, Caregiver commitment and their professionalism. Ms. Asmann also allowed me to actively participate in the interview process for my parent's Caregiver position. She did the initial 'vetting' and let me ask a number of poignant questions. Through good times and bad, I could be assured that HCA would respond proactively and meet my family needs without hesitation. I can literally say that HCA has been there with my parent through fire, floods, family legal challenges, my parent's health problems and so much more. Of all the problems I have dealt with in the past year, Home Care Assistance is the one constant I can count on and didn't need to resolve. I'm sure there are many managers like Ms. Asmann that work for HCA and have the knowledge and experience that can provide assurance to you that you're hiring the right company. My recommendation to you is at the very least contact Home Care Assistance for an interview and you'll see exactly why I hold them is such high esteem. If you do thorough research and interview companies like I did, I'm willing to bet Home Care Assistance will rise to the top. It's stressful enough to need to hire 24x7 care for a loved one. I cannot emphasize enough that hiring the right company can help at least alleviate some of that stress. Give them a call, it's really worth it!

About a month ago, Visiting Angels had scheduled an interview phone call with me regarding an…read moreadministrative assistant position. At the appointed time of the call, no one called. So I called them and was only able to leave a message. I sent them an email and asked about the interview. I got no response from either. About a week later, they sent me an email that they had hired someone else. I don't mind that they hired someone else. My issue is that it's very rude and unprofessional to just stand someone up on a phone call interview. I set aside time, and I do research and prepare myself when I have an interview. This shows that this company has no regard for an individual's time. It is indicative of how this company would behave in any situation. I would never entrust a person into their care, knowing this is how they behave. Public relations manifest in many different ways.

I appreciate Visiting Angels and all the care they showed my Mom. Being able to keep her home…read morefollowing her fall while suffering from dementia was a huge blessing. I was beyond excited to learn that the office took on all the Long Term Care Insurance processes we needed to set all this up. Experts indeed! I was able to enjoy my final time with my mom instead of juggling the "to do's" of her care.