Apparently this spa has been in this space for nearly a year. This goes to show how often I go to a…read morespa for anything. But I must say, I really enjoy Ayanna. I've been experiencing some pretty serious shoulder pain over the last couple of weeks. And when it finally managed to keep me up most of the night earlier this week, I decided intervention was needed: I booked a 90-minute, deep tissue massage. It's a serene and minimalist place with white walls and dark, wood floors with splashes of turquoise in the furnishings. Very modern and fresh. And while it isn't really a sit-all-day kind of place, it still has comfortable chairs in the sitting area along with water and a selection of teas. The treatment rooms and cozy, dimly lit, and warm (important on cold winter days). They specialize is facials, hair removal, mani/pedis, and massage. And the massage part is quite wonderful. I came out feeling like a new person. And because I booked a slot before 5pm on a weekday, I also received a 25 per cent discount. That was a nice surprise. My only gripe is the amount of noise made when anyone walks on the beautiful, wood flooring. It's sort of loud and distracting. Other than that, I can't really like this place. If you're in West London, I would highly recommend seeking it out!

I got my nails painted here and was surprised they did not use a base coat then one nail completely…read morechipped off less then 48hrs after with no help from washing dishes since I'm on holiday! This wasn't bad enough, then my nail beds where stained brown even with the light color nail polish I had chosen; very disappointing.

Amazing experience!!Alex is amazing! She always does a fantastic job with my haircuts and roots,…read moreand I feel completely confident in her work. She's professional, friendly, and makes every visit a pleasure. Highly recommend!

I got my very first set of acrylic nails here! I was going on a trip to Greece in late September…read moreand wanted to treat myself to a set of acrylic nails. I got the acrylic nails with gel polish and the chrome add-on and the total came out to £65.00, and I prepaid online so there was no hassle when my nails were done, I just walked out the door. I had a very nice experience with my nail technician who made good conversation during the appointment. I got exactly what I requested. Though during the filing, I was noticing that it seemed like my skin around the cuticle and sides of my finger were getting sanded too and it was a bit uncomfortable and left the a bit agitated and slightly red for a couple days after. There was also excess acrylic on the underside of the nail that made it not smooth and a bit of a hinderance around the sides of the undersides of the nail that I wish she had filed away before the end of the appointment. However, the nails are still staying on pretty good for a month's grow-out time. (the attached photos are fresh out of the salon). The ambiance of the salon was on-par for a normal salon; nothing that overly stood out or sparked concern. The salon is located in a convenient area, it's near the Tube station and Westfield mall.

I am really into the beauty industry and I do love my organic skincare, so I was delighted to find…read morethis cute boutique. I got myself some aromatherapy oils and skincare. Really impressed!

One of my favourite branches of Neals Yard in London; staff are very knowledgeable and helpful…read more Tends to get rather crowded on Saturdays, but the lovely smell of relaxing aroma oils still does the trick. I love the blue glass bottles and the fact that the shop takes them back for recycling (even though they make you feel guilty for accepting the 10p refund and not always offer this).

I've been a regular customer for almost a year now , never disappointed, well trained staff ‍…read moreExcellent place for eyebrow threading if you are local

Our small local beauty shop, who provides treatments, massages, and best of all where I get my eyes…read morethreadedI've never been disappointed in the service I receive.. and all the staff are really friendly and chatty.

Zarvis products to me are just made with knowledge of the magic of the real…read more I Love them and they are always my favourite presents to give to the people I cherish the most, especially on meaningful occasions. The shop owner has an incredible sharp depth at understanding what will actually work for you. I often order over the phone - that's how good she is. I don't generally like shopping but this is a whole different thing.

Terrible and insulting behaviour from the owner…read more The experience was terrible, I was about to purchase two oils but being insulted by a clearly off woman was not it.

I have spent years at the Wellness Lounge and have seen prices rapidly increase over this time. I…read morechose to remain here, however, because they have employed some wonderful people and talented nail technicians over the time. This time however, my nails were not done properly and began chipping after 3 days. Not wanting to offend the trainee that did my nails I decided to leave it. This was until 2 more nails severely chipped within the following 4 days. I called the owner to explain what had happened. As a long standing customer -who has introduced other long standing customers, even recommending another potential long standing client as recently as last week - I was told that she would repair the 3 nails; for a customer such as myself who has spent hundreds of pounds on countless treatments across maybe 5 years, I would rather expect a complimentary shellac but alas this was not to be. In fact I would have to PAY for the repair of the 3 nails as the "policy" stipulates that beyond 2-3 days, the customer must pay. Absurd! Shellac is supposed to last for 2 weeks. It was my consideration of the trainee that had me miss this window in the first place! That aside, the "policy" being referred to is yours Manager. The inconvenience of having to go back sooner than intended could have been easily pacified with some great customer service. For me this complaint is less about what you did do (deliver a poor treatment on this occasion) and more about what you didn't care enough to do! You completely abandoned any basic principles of customer care and I am more than disappointed in the Wellness Lounge. You have needlessly lost a good customer here.

Last week i used Wellness Lounge service. They are very professional and provide high quality…read moreservice. I was 100% satisfied with their service. Highly recommended everyone!