After living here for seven years now it appears that the new senior management has a directive is…read moreto charge the residents as much as possible and to cut back on services and staff and then complain that this nonprofit is only cleaning a million a year which is why they are raising prices.

Valle Verde is truly an exceptional place for seniors to live. My client Luella resides here, and I…read moream constantly impressed by the quality of care, the kindness of the staff, and the overall warm atmosphere. It feels more like a welcoming community than just a retirement home.The grounds are beautiful, the facilities are well-maintained, and the food is excellent. Staff members go above and beyond to make sure every resident feels comfortable, respected, and cared for. Luella enjoys her days here, surrounded by friendly neighbors, engaging activities, and a supportive environment.I am grateful to see how happy and secure she is at Valle Verde. I would highly recommend this community to anyone searching for a caring, professional, and uplifting place for their loved ones.

June, 2023, I placed my 82 year old wife at the Villa Alamar Memory Care & would highly recommend…read morethis facility as the administration & caregivers have shown exemplary care & concern for her, monitoring daily activities to keep her clean, dressed, entertained & nourished. Unfortunately after over 10 years dealing with Alzheimer's, she passed on July 5, 2026.

My wife has been in memory care at VA for five years. Very caring and competent staff. Absolutely…read morethe best option for anyone with a loved one unfortunate enough to suffer from dementia. The owners, who are local, also really care!

My wife is a caregiver who has a patient at Vista del Monte. She's been assigned this client for…read moreabout a year now, and is only minimally pleased with the service. Visted on money gives their patients. For instance, just today, she went for her shift only to find out after she had been there for an hour that the patient had acquired COVID. NO NO NO WARNING SIGN ON THE ROOM ENTRANCE. That's a terrible thing for patients and caregivers!

I stayed at Vista Del Monte for a week with a relative who needed round the clock care while he…read morewaited for his room to be ready at their 'memory care' facility (which includes round-the-clock supervision and care.) These are the observations I made in that time :  The staff is doing an excellent job caring for their residents and treats each person as a unique and valued individual. Every staff member we encountered knew my great uncle's name and greeted him warmly.  The kitchen staff were fantastic and accommodating. Any time we had unique requests for condiments or extras (any time of day) they were always happy to oblige. There were two ladies in particular that remembered my name (even though I am a guest and not a resident) and made a point to address me by it, which I thought was very professional and kind. I believe their names were Jennifer and Melissa. On the occasions when we went to dine in the outdoor dining pavilion the wait staff was on par to any high end restaurant in town. I would know as this is what I did for a living for many years. I was shocked...especially considering they don't accept tips anyway...they were just that good because they cared. William stood out as being especially accommodating when our 'reservation' got messed up (my fault) one day.  All of the medical staff who came to the room to give medications or do wellness checks were professional and kind. One woman (Juline) was particularly warm and cheerful. Everytime she left my uncle commented on how much he enjoyed her visits.  The 'resident services' staff were always going above and beyond with any request I brought to them. One lady in particular (Angie I believe) stands out. When I needed to do laundry for my great-uncle, but it was after hours so their little shop was closed she went to her car and got her OWN laundry detergent that she happened to have with her and gave it to me to use!  I could go on and I'm sure there are many staff that deserve specific mention that I've forgotten to include (I should have been keeping notes all week) but in general the entire staff was amazing and I don't have one single less than stellar incident to report.

We moved in six months ago to an independent living apartment…read more My husband and I are both in our early 80's and in relatively good health. We chose to move in when we can enjoy the many activities Samarkand has to offer. We made the right decision. We absolutely love it here. The food, the people, the surroundings, and of course the many activities. Don't wait!

I just finished one review, but after reading some older reviews, I'm happy to report that the care…read moreis much better than nine years ago. When my dad pushes the call button, someone usually responds in under 5 minutes. They seem to be on top of their game!!

My mother in law spent her last year alive as a resident of Heritage House. She had required much…read moremore care as she aged, that our family could no longer handle even with outside assistance. We researched places and Heritage House was highly recommended by one of her closest friends. I've never seen another residential home that was better! The care was exemplary. The food was so good. I'd rather have eaten there than at most restaurants. They actually have a chef on staff who prepares absolutely wonderful meals. A lot of of these residential aging facilities get a bad rap for horrible food. Not heritage house! Of course, no places is perfect but the complaints that we had were so small and few that I would always recommend this facility if you have an aging parent that needs full-time care. Is it inexpensive? Of course not but none of these residential facilities are inexpensive anymore. With utilities and food and cable TV and telephone service all included in the monthly bill. We do know from experience that it's a fraction of the cost of maintaining a private house with full-time staff. That's what you get at Heritage house. You will have someone on staff 24 hours a day seven days a week that cares.

My 91 year old mother is here for the last stage and it is such a wonderful facility. So much…read morekindness and care is shown to every elder. Even in COVID I feel every precaution to protect the elders is being taken yet clearly staff tried to meet the needs if residents for human care and connection even in quarantine. They are wonderful about pets living with their elder owners. Cannot recommend more highly.

Gary and Trina are the most caring and compassionate people I have encountered in this field. Their…read morecommitment to the quality of life of their residents is unmatched. They have vast experience with people from all different walks of life. They truly do provide the Comforts of Home. Thank you for being in our community.

My 97 year old mother spent her last days here and the care that Trina, Gary and their staff gave…read moreher was incredibly better than I could have ever anticipated. They found ways to engage her, provide her with interesting activities geared to her abilities and, most importantly, feel loved and secure. Their knowledge of emotional, medical and nutritional needs was impressive, and comforting to me as her designated caregiver. She was happy there.

Absolutely beautiful newer building in a perfect location. Across the street from Elwood Beach…read morebutterfly area, and close by to Sandpiper golf course. That is why it gets two stars because the actual facility building is wonderful. That's where the loveliness ends! You will be sold a bill of goods about the menu, the services and the wonderful care. it really looks wonderful in the brochures and on paper. And if you talk to some of the residents, they say they love living there. But I say the more compromised you are and the more that you need help the less you need to live at Mariposa At Ellwood shores. We moved my mother-in-law in there June 12, 2024. We rented a trailer and moved her bedroom furniture in on one day and got her all set up. After we witnessed what was really happening, the lack of care, things as simple as items that were shown on the menus on the tables, including the "meal of the day" we're not available...We were in and out in 12 days. There was literally no manager on site during the time we were there. After five there was no one at the desk. Period. And even when there was a receptionist at the front desk, she was extremely flippant about helping or answering questions. Several times she copped an attitude. They were going through changes and hopefully they are able to handle their staffing problems. The facility is designed to possibly handle about 200 people and there might have been 30 residents that were routinely in the dining room. With only 30 people there the meals took forever to serve. They had med techs serving meals. Whenever I ask to speak to someone on staff, I was usually told in broken English that there was no one available. Housekeeping people were virtually nonexistent. Part of the service was supposed to be to hand out medication's four times a day. That wasn't happening and we had to drive back-and-forth to make sure she was given her medication's on time. It was a mess. I was emptying the trash in the room and I was going every day to strip and change the bed which was necessary. I was bringing the bedding home and washing it and going back with new bedding. There was no hands on help from staff to remind my mother-in-law of mealtimes, which was part of what we were paying for. In 12 days I think one time staff member reminded her that it was lunchtime. We just made absolutely sure that a family member was there at every meal time. It was actually more work having her in assisted-living at this facility than it was having her at home with family helping 24 seven. And that was unsustainable! During the day that we moved her in, several times, we went to the lobby water cooler, which was empty. We took a picture of it three days later, five days later, seven days later, still empty. Something as simple as keeping the Sparklets water unit full was not attended to. It was even during a hot streak in Goleta and there was no water available in the lobby. They have a beautiful coffee bar, which was usually unstocked. I will say that if you have no need for true "assisted" living, living there could be ok. The rooms are nice, although there is no air conditioning. The upper floor temperature maintained itself at about 88° through the day when it was 85° outside. The main building, however, was fairly comfortable. Independent living in the building would be better, except the idea that the kitchen was slow, the service was slow and the meals were rarely available that were on the menu. Meals (and house keeping) are part of what you pay for when living there!

My brother stayed her it was the worse no all workers took forever to get to his room when he…read moreneeded help there was a turnover in staff Only good thing maybe was the food

Outstanding lunch at a great price. 3 of us had the Alaskan grilled Cod with a lemon-cream sauce,…read moresalad, veggies, and spaghetti (really), along with dessert and drinks. Fourth person had grilled salmon- great. Plus, a beer and glass of wine for two of us. Cost? $18.00 a person. The restaurant is within the retirement community but open to the public, you just need to sign in and out, paying when you check out. Parking is tight, you need a good walk.

On the plus side: My…read moremother made some good friends at Maravilla. On the minus side: Food is generally good, but not great. Maravilla does not know how to do pastries, and deserts are often very disappointing. As a rule, vegetables are undercooked. Maravilla business practices are somewhat unfair. When one is absent for two weeks or more, one gets vouchers for half the meals that one missed. Why not all of the meals? And, why does one have to be absent for two weeks or more? Overall, I'd say that Maravilla does not offer good value for the money.