Great PT from Greg, Heidi, Sam, Austin, and all the support folks!…read more I've had a litany of word: back, knee replacement, pelvic floor -- and have both received great care and been connected to excellent medical treatment as a result of being a patient.

Greg and Jackson have been very helpful on getting me back to my normal after an incident i had at…read morework i truly recommend them for any type of injury that might occur the care they provide its exceptional great and they care for you

From my very first session, ProMotion and Mr. Kane took the time to truly understand my condition,…read morelisten to my concerns, and tailor a treatment plan that is both effective and manageable. The knowledge, professionalism, and honest approach is making a significant difference in my recovery. The office staff is courteous, competent and always helpful!

I have used Pro-Motion for 20 plus years and they are the best! Michael and his team are caring,…read moreexperienced, and provide excellent physical rehabilitation care! I have had 10 Orthopedic surgeries in the past 4 years and most recently separated my pelvis and ripped my abdominal and adductor off the bone when I slipped in my garage. I started PT after 2 months in a wheelchair post-surgery. Pro-Motion got me back to the point that last week (5 months from being in the wheelchair) went elk hunting in MT and hiked 44 miles in the mountains climbing over 12,000 vertical feet. I wondered if I would ever function normally and do the things I love to do, but Michael and his team got me back better than I was, after Dr. Boone and the excellent surgeons at Proliance got me screwed back together. I highly recommend Pro-Motion Physical Therapy for your post-surgery rehabilitation, sports injuries, or treating injuries to keep you from having surgery. They will do a great job for you like they have for myself and my family. Thanks Michael, I am very grateful for your attention and dedication in helping me recover!

To start, pelvic PT is not something you really hear about until you really need it. If that time…read morecomes, you only want the best for your treatment. And let me tell you...the best is Dr Paulson. She really goes above and beyond for her patients and I truly feel like my quality of life has improved since I've started seeing her. I will not hesitate to say I am so grateful to have found her when I did. Thank you Dr Paulson!!!

Becky's skills are unparalleled to other PTs I've worked with and she literally changed my life. I…read morewas in loads of pain from pudendal neuralgia, and has no idea where my pain was coming from. She helped me learn bout my body, knew exactly muscles to target, and helped me to find relief within a few weeks. If you have any kind of pelvic pain... RUN... don't walk to go see Becky!

The facility is nice but the service, sadly, is definitely not in the best interest of patients…read more I started treatment back in June. I was laid of in late June & had insurance through that job through July. In July I had a change of insurance. The new insurance covered 12 visits. The owner's policy was to allow only 1/2 the visits DUE TO THE TYPE OF INSURANCE!! Wow! So much for serving patients. During my visits I was charged a co-pay, which in the beginning I understood. Because all of my surgeries, etc all of my deductibles weren't completely processed yet. When I got my EOB from the insurance I noticed no co-pay was due for any of my visits. I asked Creekside to check in to that for me at my last visit that I was allowed in July/August. Creekside never got back to me. I contacted the insurance in September & they called Creekside to let them know I was owed a refund. One month later in October, I went to Creekside to get the status & I was told my refund would be "released" even though they showed pending visits to be covered by insurance. I went back to Creekside today, it's now November, & asked for a status of my refund. I even asked Leslie to call their billing department which is in Arizona & she refused to call their billing department in Arizona to find out the status of my refund. All she would tell me was "These things take time to process." Ummm- my "co-pays" were DUE ON THE DAYS OF MY APPOINTMENTS. As for my recovery - I still have pain & discomfort.

This was my first experience with physical therapy after finally admitting to myself at age 52,…read morethat my back issues weren't going to fix themselves and my Dr. sent me to Creekside Physical Therapy. I was getting desperate for help. These guys really listened to me, they knew I had a short amount of time to learn techniques to help myself as I was starting a new job and wouldn't have much time to come in. They taught me as many tools as they could in a few weeks. I worked with both Alex and Craig - both amazing. They REALLY know the science behind what's causing each problem. They can just touch an area and know it needs relaxing, etc. Or watch you move and see where you're having some problems. They informed me of why certain pain was occurring that seemed to make no sense to me, how it was related to other parts of my back. And then they'd relax me with an amazing way of pushing on areas of my neck and back. If there were any way to go in every morning and get that, I think I would lol! (This, coming from a person who absolutely will not go in and get a massage). They took time to teach me proper posture for working at a desk and stretches to do from my chair at work. With all this being said, keep in mind that I am a Google Dr, (much to the frustration of my primary physician, I'm sure) lol, and I spent HOURS trying to help myself with videos and article before I finally gave in and had to admit that my problems were too various for me to know if I was doing the right things. I was right on track with some things, but I really needed their help to get me an exercise routine and stretches to help the correct areas. I have greatly reduced the daily pain I was having, and I can now pin point what I'm doing wrong when I do start having pain. Wish I had just gone straight to the experts and hadn't wasted so many months trying to help myself. I never waited in the waiting room more than a minute or two before being called in. And huge BONUS is going first thing in the morning and enjoying the fabulous sunrise. Took me a couple visits to know what to expect or not to bring in a purse, etc. (they do have lockers), only because I'm sure at my age anyone would assume I've been thru something similar at some point or been a regular at a gym (I haven't lol). So, 5 stars. It was a worthwhile venture even though my insurance isn't going to cover much of it. Highly recommended.

Only, Out-Pt., Physical Therapy company in town that takes medicare…read more Hands-on manual therapy work is spectacular. They lighten your load with an appropriate & tactful sense of humor while they specifically place the load where it does the most good. Orthopaedic knowledge is top notch. Functional trng. is phenomenally innovative & comprehensively applicable to living your best life. They treat your chief complaint with all of your comorbidities In the basket for the full ride and beyond so you can carry the healing forward independently. One particular PTA has an amazingly keen sense for diagnostic-specific standards practice. I love that they treat some members of the community whom retain some of the greatest needs. I feel heard and helped every time i go in there.

This place is amazing they took their time with my youngest son had his splint done in no time and…read moreeven allowed him to help pick out colors! Thanks again Guys

Staff is friendly and service is good. In terms of customer service, they lack flexibility and…read moreaccording to their policy, they close at noon for lunch. Phone calls and office service is not available which hinders patient's ability to go in or take care of business. I have never encountered a customer/ patient service provider with noon closures. Seems antiquated and patient's have to be flexible and accommodating to this gap, instead of the other way around. They also have a two strikes you're out policy. Don't miss two appointments because they will charge fees and make you reestablish care with them to receive services.

After a major shoulder repair surgery and torn bicep tendon I have been working with Ken, Robb and…read moreTeresa. All are great and show the compassion and understanding of top level medical professionals. I worked for many years in the healthcare/ hospital industry and this clinic is a breath of fresh air. I have had multiple visits to different PT clinics over the past few decades for athletic injuries and this clinic treats all like they are family. NOTE: in re to the one star review: READ your health insurance policies. Of course you have to pay your deductible! Duh..."Come on Man" educate yourself!

I was experiencing a very bad flare up of nerve pain in my neck, back, and right arm related to…read morebulging discs in my neck. The pain was severe. Robb Jacobs, at West Valley Therapeutic Associates, who was recommended to me, is an extremely skilled physical therapist who really knows his stuff! Within just a few sessions my pain was virtually gone and I was able to stop taking pain killers. He takes a proactive approach teaching exercises as part of the therapy to help keep the pain from coming back. The whole staff here seems to be knowledgeable and professional. I highly recommend Robb and this facility for anyone looking for quality, experienced physical therapists.

I returned to Graceful Hands Massage a couple of years after my Yelp review in 2023…read more So, consider this an update to that first review. Sadly, the original therapist is no longer there. The professional, legitimate massage was also missing. I can no longer recommend this business.

From the owner: Welcome to Graceful Hands Massage in Yakima, WA…read more Feeling tired and uptight? Bothered by pain and soreness? Our Asian staff can help you feel better. Come to see us today! All major credit cards are accepted. Private massage rooms, clean, quiet and comfortable. We do our best to provide you the best service. We listen to your needs and employ the proper techniques to deliver a truly therapeutic experience. Please call us to schedule a massage session, or visit us today. Walk-ins are welcome!