This was a great place to do business with ~9 years ago when my mother passed. They took care of…read moreeverything and weren't pushy and the price was reasonable. I called today to try and make similar arrangements and to pre-pay. When I tried to call (really that's where I started) , the most bizarre "voice" answered - pretty sure it was the world's worst AI. The AI claimed it couldn't hear me and hung up on me. I tried to call again and did get a human being but it was a callback service. I also tried filling out a form but that directed me to a sales person who wanted to know when to call. When I asked to speak with the same person I dealt with 9 years, they responded that no one is there from 9 years. Since we worked with the owner 9 years ago, that must mean Advantage was sold.

During an incredibly difficult time for our family, Kevin and his team were quick to answer all of…read moreour questions, guided us and supported us. They were available after business hours when we had questions, going above and beyond. Kevin returned our call during a holiday weekend within a half hour. Everyone was professional, kind and so patient.

The true act of kindness occurs when doing a service for someone without expectation of repayment…read more We suddenly found ourselves in Portland Maine this weekend, attending to the unexpected final illness and passing of our loved one. This is the second death our family has experienced in the last few months and costs are unfortunately, of great concern. We were looking for a simple cremation for our loved one and we met with BrIan Hahn at Jones, Rich and Barnes Funeral Home. We did not have an appointment and were only in town for a couple of days. Brian dropped everything to meet with us and although we were not able to use his company's services, he was generous, compassionate and thoughtful. He guided us to another service which was able to provide what we were looking for. We will always remember his kindness and generosity at this difficult time for our family.

This past February we laid my Dad to rest. Nathan and the whole team were so great. From the…read moreviewing room where I got to say my last goodbyes, to the way the entire operation is run, Jones, Rich, and Barnes are top notch. We even had a last minute snafu regarding a party after the funeral at another location and they stepped in and helped us out with a room to conduct a small gathering of family and friends. I cannot express how much this organization made a difficult time and easy and smooth as possible. I highly recommend.

Michael and his team made a very sad occasion much more easy to navigate. We really appreciated…read morethe "one stop shopping" and no pressure sales. The funeral went as smoothly as possible. On a logistics note, the parking is great and the facilities are roomy and spotless. The only thing that would have been nice would be to have a staff member that could be hooked up with local florists so we could order flowers during initial funeral planning. A+ and thank you to the Hutchins team!

AT Hutchins did a great job with the cremation and details surrounding my father's death. I got two…read morequotes prior to deciding on a funeral home, and AT Hutchins was literally half of the price of the other quote, saving me and my family thousands of dollars. Service, professionalism, and quality were never compromised by the resulting lower cost. Everything was done as promised and was highly sensitive and professional. 5 stars

This is a fantastic cemetery. The workers here keep it up so well and water + jugs are provided for…read moretaking care of the flowers you bring. I also think there is a place to buy or order flowers on the property, but I haven't tried it out. The graves are well kept, although that is probably from the relatives/friends of the person, but the grass is always mowed by the employees and flags are stuck near the graves on holidays like memorial day.

Tommy and Melody were fantastic with helping us to obtain a funeral flag for military honors. We…read moreneeded it at the last minute and they came through. I would 100% recommend them! Very professional and helpful. SD

Recently, our family was in need of funeral services for my Dad who had passed away. He was 94…read moreyears old, so he had lived a long, full life, for which we are truly blessed. A friend of ours, Mike Savage, who works part time for Conroy-Tully Walker had highly recommended their services. We are truly grateful to Mike because our experience with CTW was nothing but exemplary. We met with Alyssa before my father's passing to work out the particulars about what my Dad wanted. They respected my dad's wishes for simple cremation services. Alyssa was professional and genuinely empathetic to our needs. She took care of everything and a compiled a comprehensive list of legal tasks that we would need to address. Dealing with a loved one's death is a difficult situation for certain, but working with Alyssa made our experience so much easier. I would without a doubt highly recommend CTW. Our thanks to them and to Alyssa and Mike in particular.

Don't expect anything negative from me. Our experience with multiple staff members has been caring,…read morecomforting, and professional. Their communications have been prompt including during off hours. And since we're on an island with only weekly mainland trips, they had a way to handle paperwork remotely. Doing business with this Portland, ME, funeral home has been outstanding. I highly recommend their services.

The funeral directors are fantastic, very professional and caring. Beware the owner is a nasty…read morepiece of work, rude, condescending all of it. They will take advantage of you guaranteed. Arrogant snob type of person so don't get them involved in any business. I've heard many stories about this character and its time people know what they are dealing with. The person thinks they're better than you; do you really want that? You won't notice it at first but very condescending.

Showed a picture of my cats ruptured anal gland and they confirmed that is what it was they were…read morevery prompt in reviewing and responding to my concerns

We had our 16 year old girl who could not walk anymore. She progressed to the stage of starting to…read morehave a hard time walking, to not walking at all within weeks. I always said she would go quick. I made the hard call and within a few days they were out in our yard. They made the experience as peaceful as possible, and when I am losing my mind I just lost my girl, they had the greatest compassion and were there for the whole process. Having never had met or even used their services, they acted as if we had been with them for years. I cant thank them enough.

Have used them twice. Very responsive, easy to work with and they offer many memorial stone options…read moreat multiple price points. Tony went above and beyond to get two stones engraved on very short notice prior to graveside service. Amazing customer service!

Horrible experience. Paid for engraving on 7/28, was told he'd let me know within 3 weeks. Called…read morelast week, he said he didn't know, asked if I'd been to the cemetery, wtf