Brought in an iPhone 13 Pro with the back glass shattered. Smart Tech made it look brand new! I…read moreshould've taken before photos but the end result is attached. They repaired in less than 3 hours for this job. Great work!

Excellent job of replacing my iPhone XS screen. It was done in about 15 minutes. Cheapest price I…read morefound in the area through Yelp pricing quote. Highly recommend and I would return.

One star is being generous for these salesmen. My husband and I walked into the building ready to…read morespend $200 on sturdy, expensive cases to protect our iPhones. We have a six month old who is at the "put everything in my mouth" phase, so we figured it would be a worth while investment. We went straight for the otter box and life proof cases because of their reputation and the salesmen said they were "military grade" and that "a hummer could roll over it and it would be fine." I then began to ask the people if the warranty covered phone or just the case. The gentleman helping us didn't know, so he asked the other man working. He went on to say that yes, otter box would cover both the phone and case. My husband found the Otterbox Amor for his phone and asked them to put the case on because we were interested in buying it. This is where things went wrong. The guy did not know (we found out later) how to put the case on and may have even sold us the wrong case for the iPhone 5S. (No where in the Otterbox case does it say for what phone it was intended.) Within seconds of handing us our new, super protect, can be run over by a car phone, my baby is sucking on the phone and drops it. I go to pick up the phone and it is SHATTERED. The phone was put in incorrectly and the pressure from the home button shattered it all up the phone. The guys were both in shock and knew that they had messed up, but all they would do was offer to fix our newly cracked phone for $65 instead of $85. At that point, the manager came out and told us that the phone was not covered. The little man who told us the phone was covered cowered into his little corner and avoided us at all costs, much less admitting that what he told us was wrong. I tried to reason with them and even agreed that it was a shitty situation, but I never felt that they were doing anything to go above and beyond to better the situation. They simply saw an opportunity to make money and took full advantage of it. After a bit of arguing, we left with no phone cases, a cracked phone, a pissed off husband, and a wasted Sunday afternoon. We ended up going down to t-mobile to fix the phone and buy a phone case. Ironically, the cases at the t-mobile store were cheaper (lesson learned!), plus I found a 30% coupon online that they honored in store! (I totally recommend the Tech21 cases!)

Due to the unforeseen circumstances of a family member's phone, we were informed by the maker it is…read morebest to purchase a brand new one! Not interested in simply tossing a few days pay to the wind, I objectively decided to seek another avenue. Fortunately I recalled this little store down the way. The worst that could happen is needing to grab something else in the easier price range. It doesn't take long for Sam (the manager) to understand the situation and diagnose an affordable option. The phone was dead. Nothing to lose, but my time for a phone out of warranty. 25 minutes later I reappear to find Sam using an associate's nimble hands along side his. Together they were finishing the job. With great shock, I am surprised the phone actually worked!!! Really!! #€¥|* amazing! Imagine the relief! No really, try! Yes, I am happy! Hey, I know it's not the original supplier products. Remember it's out of warranty. This baby works! Thank you, Sam! I'm happy to refer this location for service. We had the charging/mic/antenna/whatever done. Guess what! I'm referring my fiends here. Thanks, Sam and crew!

Absolutely amazing experience with CPR Escondido, Sally was the best !! Truly helped me get my…read morephone fixed just in time for my trip. THANK YOU !

2.5 stars. I give this place mixed reviews. The Good:…read moreI went there several years ago after visiting 2 other repair shops that quoted me $100+ to fix a cracked phone screen. When I brought it here to CPR, they showed me that it was actually the screen protector and not the actual screen. They quoted me $25 for a new phone protector and offered to put it on for me right there. I was so grateful! When I asked if the other places would know that they said, "Of course, they were trying to take advantage of you!" I had been loyal ever since. The Bad: Fast forward to now (about 10 years later),... I hate to say it but I believe greed has gotten the best of them. I went there a few months ago to repair my iPad screen. It was $260! I went twice last week asking for a quote to submit to insurance both times they took down my information (on a "sticky note") and told me the owner would email or text me a quote within a day or two. I just had a feeling those sticky notes go directly in the trash. Here it is a week (& several follow ups) later and no one has contacted me or knows anything about my previous request(s). My advice,.. pretend you are interested in getting the repair asap, otherwise, I'm quite sure they just throw it in the trash.

In addition to my NVRam rescue mission Okta went on (See my Previous Review to read about it)…read more.....I actually came back for more work to be done (a secondary project so to speak) where Okta put in Thermal Grizzly Kryosheet into my laptop (if anyone understands what this is it's actually very electrically conductive and quite risky to attempt doing on your own with a laptop) and to be honest AMAZING job yet again truly great! Okta took the time to place all the precautionary measures within the swap of thermals to protect my Motherboard in full (kapton tape and oil application for the pad) I will be evaluating this for the next couple of days to see if the the temps remain stable but to be honest initial overview of the temps are fantastic! Okta, you're the man yet again! Truly excellent work!

Is the only service provider I could find on Yelp in the San Diego area to offer repairs for a…read moreLogitech Z906 5.1 Surround Sound system. Located in the Escondido Mall as 'Tech Defense'. Offered fair pricing, clear communication, and excellent work. (If the low number of reviews here cause hesitation, note he has dozens more positive reviews on Google Reviews). Not only repaired the unit, also replaced cheap parts with more robust components. Highly recommended.

Everything! I can't say enough good things about this shop! I've been coming here for years and…read moreevery single time, the service has been absolutely top-notch. The team is always so helpful, honest, and trustworthy -- qualities that are hard to find these days. Whether it's a cracked screen, battery issue, or just a question about my phone, they always take the time to explain what's going on and give me the best options without trying to upsell or pressure me. Their prices are fair, the turnaround time is super quick, and the quality of the repairs has always been excellent. It's such a relief to know I have a place I can rely on for something as important as my phone. I recommend them to all my friends and family, and I honestly wouldn't go anywhere else. If you're looking for a repair shop you can trust, this is the place!

Customer service needs improvement, kindness to others goes a long way…read more It's odd to be immediately condescending. Like I'm here for help I'm not the expert that's why I'm here.

Took my IPhone 12 Pro Max in for a broken screen. They…read morefixed it super quick and fixed my charging port issue. Great place, great people!

WORST customer service ever, I've never had such a poor experience in my life. Which is…read moreunfortunate, because I support small self-owned businesses. But you get what you pay for... Went to him for a phone battery replacement. He is local, and honestly, he has low prices ($45 +tax for the battery replacement). He told me that his battery is not original product (ie, not Apple battery). That's fine, I just needed my phone to hold a charge. The new battery he replaced with was WORSE than my old battery. It went from 94% to 70% in less than an hour! I went back the next day, and his mannerism was abysmal. He told me, that's a new battery, must be a problem with your phone processor. I didn't want to risk trying another "un-original" phone battery through him and asked for a refund instead. He begrudgingly refunded $40, minus $5 for service fee. As I was leaving his kiosk, he blurted, "And don't come back." Like why? It was unwarranted, he could've just said nothing and let it be. Of course I wouldn't come back after such an experience. So I left, not only with a faulty battery, but also upset by his rude mannerism. The guy was angry at me for his own faulty product. And then gave me attitude for it... ;( Anyways, lesson learned to not go cheap. Went to Apple Store later that day, they ran diagnostics. Everything is fine with my phone. New battery ($69), and surprise surprise. It works just fine! I would advise anyone to avoid this place -- it's not worth the risk, nor the time and frustration, and overall horrendous customer service.

My Mom dropped her iPhone 6s and shattered her screen. I needed someone who can handle repairs…read morequickly so she can have her phone back as soon as possible. I reached out via Yelp and the owner Sarpel replied replied back immediately and I was able to make an appointment. I arrived for my appointment and Armeen was at the kiosk. He was able to complete the screen repair within 20 minutes and also offered a discount on a glass shield for the phone. I'm verify satisfied and impressed with how quickly Sarpel and Armeen conduct their business. They were both professional and friendly to work with. I recommend them for future repairs.

We got a great deal getting my daughter's phone screen replaced here! Sarpel, the owner, responded…read moreright away to our Yelp inquiry and charged us exactly what we were quoted. He even opened up the phone in front of us to show us exactly what we needed and what we were getting. The repair was done while we shopped and completed in less time than what was expected. I definitely recommend this place and would come back again, if needed, but hopefully it won't be necessary.