Nancy helped me with my taxes and she did a really good job with my taxes, very good, very excited…read moreto come back

Not even worth the one star honestly. Let me just say that I never leave bad reviews. If I have…read morenothing good to say then I leave it be usually. I have a massive list of problems and will surely not return to them to have my taxes done in the future. Had a man named Benny "help" us. I use that term loosely. First off his computer was sjowing an error and it would show on our screen as well. He asked if we knew what it was. (Should have walked out then) finally after no luck when he restarted the computer we moved to another office and tried again. Same error popped up so when we shrugged our shoulders he finally went to get help. Okay great. Then finally got started. He repeatedly mispelled words I would spell out for him multiple times. I kept having to tell him to go back and fix things. Me and my s/o are not married but have a baby on the way and he has stepped in as a father for my 1 year old. We do have marriage plans. I say this because of the following that took place. He kept putting me and our daughter in the dependents as "other". It was not saving for some reason. He told us my s/o could not claim head of household since we were not "unmarried" Say what?! Told us our amount and I walked out. I was frustrated at this mans stupidity. Wouldn't even trust this man to be my cashier at a grocery store by this point. I went back and sat down. I wanted to try as married. So he went and got what I assume is his boss lady. She came in and gave us a spill. Told me "once you file as married you are common law married and you do not get the white dress, the flowers, the ring, none of that" I responded with "yes I know this, we have talked about that" she proceeded to tell me "we will not throw rice when you walk out, you will be married at this desk" Okay? First off, you don't ever tell a lady that. Especially a pregnant woman. It didnt scare or upset me. It pissed me off. Then another lady walked in and said to the guy preparing our taxes "you needed me?" Little late there ehh? Then looked at me and basically said "you sure you wanna do that", gave a disgusted look and winked at me on the way out. Then the other woman that gave us the spill walked out and said "well congratulations on getting married" in a sarcastic tone. By now I am fuming, trying to hold my tongue and hand. Finally we get going again, agreed to file this way and started electronically signing. Only to have to repeatedly sign the same documents 4 (yes 4!) times because this guy didnt know what he was doing. The entire time he kept asking us questions as if we knew. Things he should have known being a tax preparer. There were plenty of other things that went wrong and that we were very disappointed with. Will never return to this H&R Block.

2/14/2026 once again we used H&R Block for our 2025 tax returns. Joanne was absolutely a delight…read moreto visit with and to discuss and prepare our 2026 tax returns. We've used H&R Block since 2010 and have never had any issues. Our tax returns have been a bit on the hectic side with personal, business and moving yet H&R Block was there to help us. The service is well worth the pricing plus the peace of mind is an added value. Highly recommend H&R Block.

Where to start? Elizabeth Brooks from the San Angelo, TX location on 3355 Knickerbocker Road was…read morefantastic! I came in on a cold and rainy Saturday morning at the tailend of tax season. I had dozens of questions and didn't bring half of my paperwork. This didn't stop Elizabeth from being outstanding with my tax filing needs. She let me gather my documents and answered all of my questions in a way that were easy to understand. She walked me step by step through my filing and found extra savings for me. For the last 3 years I've come out of tax season owing the Uncle Sam. This will be the first year I receive a refund and it is all thanks to the Elizabeth's hard work, knowledge of taxes, and amazing customer services. She took the time to understand and analyze my specific tax situation. Elizabeth made filing my taxes enjoyable - how many people can leave a tax office saying that?! Thank you Elizabeth for the great work you do!

Concho Educators FCU is a great place to bank. They have amazing rates and fees on their credit…read morecards and easy / fast small loans. Great customer service. Very friendly staff. It's nice to walk in to a financial institution and be greeted by my name. As a side note ... I like that they have free bottled water on those warm days and hot coffee on the cold ones. They also have a great phone app. I can transfer funds and pay bills quickly using their app. 5 stars all the way.

Good place to get your checks cashed, purchase stamps, pay some bills, western union money to a…read morefriend, load up my pre paid credit card and rent a postal box. 5 stars. They are open 6 days a week which makes it very convenient. Friendly staff and they're usually open when I need them.

I have been a client with Darrell Freeman Farmers Insurance for over 15 years. He takes great care…read moreof my insurance needs and is very friendly and accessible. He and his staff respond in a very timely manner and always answer any questions I have. If you still like personal and friendly customer service - I highly recommend Darrell Freeman Farmers Insurance!

My experience was great and timely with Darrel Freeman, Farmers Insurance. We received increased…read morecoverage levels and a tremendous savings from what we were paying At SF and a previous independent agent! I do know there have been some office personnel changes following a catastrophic medical event by a previous staff member. RGS

Great place to get a loan they are the best always able to help and christy is amazing and easy to…read morework with she understands hardship and is always willling to help. I saw the previous review and he/she that posted that must have been just having a bad day because she has NEVER been rude to me. she came highly recommended to me and i would send everyone to her.

Christy at front desk is very rude and unprofessional ..!!she does not know how to talk to…read morecustomers.. she does not need to be in a customer service!!! I will no longer refer customers due to her lack of professionalism!!

Attempted filling my taxes this year alone, via Turbo Tax and was looking at a smaller refund. I…read morewas then referred to Raymond by his former customers, called him to schedule an appointment, and was given great information on what times the office was going to be at its least busiest. Before I knew it I was in and out; with double the tax refund than what I was looking at through Turbo. Less than a 5 minute wait.

advance america has helped with short term money needs staff is excellent very friendlyread more

advance America has helped with my short term money needs. the staff there are nice and very…read morefriendly. location is situated nearby.