Warning to customers: if privacy matters to you, be aware that private medical conversations at…read moreConfluence Health Mares Campus are clearly audible in adjacent rooms. While I was in Room 20 on the second floor, I could clearly hear the doctor-patient conversation in the room next to me. I raised the concern during my visit and was told the sound machine in the room is there because this is a known issue. My doctor also told me he had already raised the issue with Confluence management, no action had been taken, and he would mention it again. When I asked if it was just this room, he said no, it was every room.

Not efficient. No one answers the phone and when the operator does after more than 30 minutes you…read moreare transferred to the department you need like orthopedics where you are on hold for another 30 minutes. Receptionists will not call you back to schedule appointments. It does not matter how many times you call. Really looking forward to finding better quality healthcare in another city. Continually very disappointed.

The absolute WORST! They consistently dismissed my symptoms and miss diagnosing me resulting in…read moremultiple visits to them to get help since the options for help are so ridiculously nonexistent here. This seems to be their only goal to get copay after copay since they don't care if I get medical help or not. Just telling me there is nothing they can do and come back or go to the ED... like a college student can afford to continuously return to IC or go to ED. From now on if I need non emergent medical attention I will be driving to ANY other urgent care. From the looks of the many 1 star reviews.... I don't know how they continue to be in business!?

I was put on a topical ear drop for an ear infection which seemed to help and they said if the pain…read morepersists to come back so I can be put on antibiotics but the female doctor the second time said she sees nothing while spastically moving around side to side checking my ears and throat and could not sit still and was almost as if she was on drugs... I refuse to return to urgent care as long as that female doctor is there. Antibiotics have been around longer than she has been and by golly I just want to eliminate this ear infection.

They are currently attempting to bill me for services I already paid for. I would rather die than…read morego back to this facility for real. The bill didn't even say what service they were billing me for, I had to call and fight just for answers. Completely unprofessional operation. Should be shut down by regulators if only we had any.

Only one employee to work the whole office. Nobody to answer the phone and nobody at the front…read moredesk. The employee told me that there is always only one employee that works there. Several people including me waiting for over an hour to have blood drawn. I ended up leaving and going somewhere else to have it done. Many others left too. One gentleman said that this is how it always is here. Never going back again.

Impossible to talk to a real person if you call. I tried numerous times to get through to verify…read moreour lab request had been sent over. I never got through and leaving my number for a callback is extremely difficult because of my work. Very frustrating.

I love their online scheduling. The people at the Spruce location are very friendly. My last blood…read moredraw was painless and quick. It helps to be well hydrated. Help them by drinking several glasses of water before your blood draw. Even 15 min before helps!

Tim was awesome to work with, when my weatherization guy found vermiculite he refused to do any…read morework, I called A1 and they worked with me amazingly!!! Even let me make payments because I was on unemployment! Side note, he let my kid play with his phone while we talked numbers, amazingly brave move lol!!!

From the owner: Welcome to A1 Asbestos, LLC, Washington's locally owned and operated asbestos testing and treatment…read morecompany. A1 Asbestos, LLC has established itself as an insurance preferred company, and is licensed, bonded, certified, and triple insured. We perform asbestos inspections, asbestos and abatement removal, air quality testing, mold removal, mold testing, mold air testing, lead testing and removal, and MORE.

The laboratory services, itself, is fine. However the billing practices have a lot to be desired…read more I am doubled insured and gave them that information when I went in for blood work. Several months later I received a bill, which is fine. I could not tell by reviewing the bill if they had billed my secondary insurance. I called and a nice gal helped me and said it looks as though they did not bill my secondary insurance and that she would submit it and to check with them in a couple of weeks. I spoke to her a couple of weeks later and she said that someone in their office had went "into my account" with the insurance company and it was sitting there needing more information from me, etc. I contacted my insurance company and no invoice/bill for that service date was submitted - there was one for a date 2 weeks later, etc. I went back and forth with the insurance company and them to no avail - lab saying yes it was submitted and insurance company denying it.... I have therefore paid the bill and had to submit it myself for reimbursement. Not very pleased that I spent all that time when they should have submitted the bill.

Their Emergency room is a death trap if you are a woman- I just rescued my friend who was dismissed…read morefor abdominal issues- her ultrasound clearly showed issues and she has major signs of internal abdominal hematoma with no known cause. We are currently on our way to another ER where hopefully we can get a doctor who actually cares. Dr. Dustin Hunter an ED APC- was the most dismissive sexist and uneducated medical professional whose discharge notes are loaded with inappropriate inaccurate and sexist information. We will be filing formal complaints and contacting joint commission specifically to request a review of her visit. If you are a woman or a minority AVOID THIS ER AND THIS DOCTOR.

Went in for a primary care visit. Told the doctor that I had trouble sleeping, and I was promptly…read morecharged an extra $150 dollars (on top of my annual physical) for a "wellness evaluation." Love that answering a single question wrong results in extra charges. Called Billing department regularly to get this fixed...went to voicemail regularly. Then they sent out collections before I could connect with them. I know healthcare/hospitals are hurting for money...but this was quite sleezy. KVH: Please contact me if you think I am being unreasonable with this review and I'd be happy to remove it if you can justify. Otherwise, I'm off to find a new PCP.

sloppy, not friendly, rude, there's employees pass the puck around and point fingers at others,…read moretook me a month from sleep study in brewster to my new supplies which i saw benny, called many times and and finally my wife had to call amanda to my supplies. also at brewster sleep study clinic staff needs a ass whooping for not knowing how to talk to people. the care of me was a4 i say. but still alot i hear on what happened with dr heager on equipment wow? . all patients got bad equipment to?​​

This is probably the worst experience with a medical provider that I have ever had. After 5 visits…read moreat their Spokane office I finally received a prescription for a machine. After being set up with my machine by a medical equipment company and slowly trying to acclimate it became very apparent the pressures were set to high. I spoke to the technician at the medical supply company that sets up and inputs the pressures provided by Central WA Sleep Diagnostic Center about the fact that using the machine for extended periods bloated my stomach and caused significant pain. They tried contacting Central WA Sleep Diagnostic Center to get a permission to change the settings and after getting the run around he was told they would write a new Rx and send it over. Its now been 3 weeks and multiple calls later and he still hasn't gotten a Rx. So I called today to be told the Spokane office closed 2 weeks ago(with no communication that this happened), though they claimed a letter was mailed, and that they won't write a new Rx I can either drive 1.5 to 2 hours to one of their different locations to be seen again (now I've already had 3 office visits with Central WA Sleep Diagnostics and 2 in lab sleep studies) or I can transfer somewhere else. In the meantime I'm stuck having to use a machine, 4 hours a day at least, that is physically hurting me, otherwise insurance will deny coverage for it. Don't worry though they were more than happy to take my payment for the bill their closed Spokane office sent me.

I can't praise everyone at Confluence Hospital enough for the treatment and care they gave not only…read moreto my dad, but also to my mom & I while he was at the hospital. From the minute we walked through the ER doors to 24 hours later when my dad was wheeled to the car with his new pacemaker in place, we received nothing but kindness, caring, and attentiveness to our well-being. I wish I could remember everyone, but there were so many people within the 24 hours we were there that checked on us to make sure our stay was as comfortable as possible. From the ladies at check-in, to the nurses doing all the tests, to the ER doctors, both regular & cardio, even the young man who wheeled dad up to his room. Then there were the 3rd floor nurses, Kaylee & Isabel at night, then Joysee the next day, all of them were amazing! And for the cardio department who squeezed him in at the end of their day so he didn't have to stay an additional night, THANK YOU! Dr. Lin even came up after the surgery to check on him before we left. I can't say enough about all of these wonderful humans. They made a scary, unknown situation as pleasant and comfortable as it ever could have been. I highly recommend the cardio department at Confluence Wenatchee.

My husband and I came here due to the Leavenworth not having L&D to monitor my baby and make sure…read moreshe was okay. When I arrived, everyone was so prompt on getting things moving fast for me to ensure I was reassured my baby was okay and that I was okay too since I was feeling like cramping in my right side. My nurse Judy, Lisa, Brenna and another nurse that I hate that I didn't get her name but these gals were so amazing. They truly reassured me constantly despite me feeling so anxious that I was going to be okay. They admitted me for infection which I was not expecting and it turned into a 3 day stay, but despite that, they ensure to keep me hydrated, I felt heard and involved in my care. Dr Wells and Dr Marbett were amazing. I was a little upset about waiting on Dr wells all day to find out if I was staying another night or not especially since I was 3 1/2 hours from home and was eager to get back, but he apologized for the delay and was very kind. He was the on call doctor for the emergency room, mother baby, and labor & delivery so he was super busy all day unfortunately which is no fault to him at all. Some days you can't predict how busy you'll be. Dr wells ended up visiting me at 11pm while I was resting, but he was super kind about waking me up and gave me a reassuring update. The following day, he was very was very prompt on getting to me nice and early to ensure I was still okay and agreement with our plan for me to discharge which I was very eager for. My baby did cause us to have a little scare and contractions were happening prior to my discharge but Dr Peterson reassured me a lot and answered all of my questions so I could start on my trek home. Everyone here was so kind and considerate. I can't rave enough about their Mother/Baby department.