I showed up without an appointment and the tech dropped everything thing to help me. In a matter of…read moreminutes he fixed my receiver hitch lock and I was down the road. Highly recommend!

I contacted A to Z Lock and Key in Great Falls, MT, after damage occurred to my ignition switch…read moreduring an appointment to have key fobs programmed for my vehicle. Two separate technicians from this company attempted the programming. The first technician had no issue getting the car into program mode--I was standing next to the vehicle and clearly heard the audible beeps confirming this. However, the second technician was unable to complete the process and claimed the issue was likely due to a faulty door actuator. At the end of his visit, the second technician also mentioned having trouble cycling the ignition switch--something I have never experienced before in all my time owning the car. It was immediately after his visit that I began noticing issues with the ignition. I waited over 24 hours for a response after sending both an email and an inquiry through their website. When I finally received a call from Kent, the owner, around 10 AM the following day, I hoped for a productive conversation. Instead, I was met with hostility. Rather than listening, Kent became immediately argumentative and dismissive, insisting that the problem must be due to my car having 152,000 miles and a "worn key." He repeatedly talked over me, refused to consider the timeline of events, and took zero responsibility for the potential damage caused by his technicians. When I pointed out that I had personally witnessed the first technician get the vehicle into program mode without issue, Kent accused me of making false accusations and even asked if I was calling his tech a liar--at which point I said yes, because I was standing there and knew what I saw and heard. I even offered to bring my 14-year-old son, (who the car is actually for and has started the car many times prior to this event) to attest to there being no previous issues. Kent wasn't interested--he continued to interrupt me and repeated multiple times that "this conversation is over," showing absolutely no interest in resolving the matter professionally. His only suggestion was to "fix" the issue for $70 an hour, again without acknowledging any fault or responsibility on their end. This was an extremely frustrating and disappointing experience. I understand that things don't always go as planned, but when a business owner refuses to listen, speaks over a customer, and offers no accountability or professionalism, it says everything you need to know. Based on my experience, I would not recommend A to Z Lock and Key to anyone looking for honest, respectful, and reliable service.

Rich did a total re-do on my home while I was in Arizona for the entire job . The work was not only…read morehighly professional but Rich went beyond. I wanted barn wood beams and a barn timber mantle. He drove from Great Falls to Kalispell to get it. His bid was very reasonable and he stuck to it. He served as my general contractor for everything he didn't feel fully qualified to do and it could not have been better done. I've have had three homes gutted and rebuilt; he is the best!

Very reasonable pricing and excellent customer service! Our driveway had not been treated in…read moreseveral years, the team repaired damage (a hole) caused by a heavy RV support, sealed cracks in the asphalt, washed and sealed the driveway - they did a beautiful job! Karen S.

Reasonable price I Own two Commercial Investment Properties…read moreone in livingston and the other one in Great Falls. I Needed A lot of Asphalt work and was Recommended by Some of My Business Associates to Contact Professional Coatings They Came out And Looked over both Properties and Advised Me What all Needed to be Done to make it last Long-term . Timing for the Parking lots was a little off Mr.Donohue Tolled Me He was Backed up with Other Projects at that time. But He was Definitely Worth the wait They Cleaned Everything Cut out a couple of Small Damaged area's of Black Top Right by the Sidewalks and Installed Hop Patchs then They Crack Filled with Hot Tar all the Cracks in the Parking Lot .Applied Two Coats Of Sealer and then Re-Striped all the Parking Spots Everything Looks Perfect I Waited 6 Months to leave this Review to see how it would look and it still Looks like the Day it was Completed For a Small Family owned and Operated Business im and Extremely Impressed With the ATTENTION to Detail Mr.Donohue and His Crew Preformed John the Owner kept in Contact With me Every Step of the way from When He Came out And Got his Measurements and Pictures to when He Started and Finished the Work Communication and Work was top-Notch And I Would Definitely Recommend this Company to anyone In Need Of Asphalt Services.

I worked for Jason for 7 months and from day one Sam was stealing stuff from clients, getting high,…read moregoing through clients mail, going through clients drawers, and doing extra work that wasn't required to so the job costing the customers extra money. Jason even said he was going to fire him and then never did. So beware.

Jason's team is professional, fast, and at a fair price. They were flexible to changes as my…read morerenovation went along and they can do anything--I had new windows installed, paint, a new back deck awning, doors and drywall skimming I highly recommend you call MRR!

I hired these guys to line my shed with plywood. They did a great job. They also did a few things…read morethat I didn't ask them to do. I will hire them again in the future.

these guys did a great job! they were there on time did it in a timely manor. their price was VERY…read morereasonable compared to the other quotes we were given. Cleaned up after the job. they even fixed the fence the tree had taken down.

They stuck me. Took my deposit and never performed job. Now in litigation. Thieves! Talk a good…read moregame. Appear to be sweet and honest over the phone. Don't even think of calling them. They have made no effort to solve the issue.

Was recommended to us through our realtor and completely dropped the ball. Original quote for the…read moreroof was 17k but was told that they'd need to check pricing on the shingles since they were a special order. Over came back 10k over what we were originally quoted. We were in love with the look however and decided to move forward and hold off on the garage roof. In the original consultation we asked the consultant about the roof over our kitchen which was a low grade roof. He assured us that they could shingle over it. The shingles were a 10 week minimum order since they were special order. The roofer arrived with little warning since they were scheduled to do another job but still we had guest coming in August and it was July we needed to get the roof finished. The final day of the project there was a few issues the roofers ran out of ridge shingles and a crazy rainstorm. After the rain died down the roofers cleaned up and said they'd have to finish another day. They took all the extra shingles and left. Our contract said they would repair a few of the exhaust pipes that were short, leave all excess materials and mentioned nothing about not finishing the roof over the kitchen. I got a call the following week that the ridge shingle were ordered and that they would have to wait for them to come in.. but we still had exposed ridges and it had been threatening to rain so I asked the office when the exposed ridge would be covered.. a week later someone arrived to that. I also went to remove a satellite on our kitchen roof that had been disconnected and left haphazardly and noticed the roof over the kitchen hadn't been completed. Another call no eta on the shingles and now they were telling me they didn't do flat roofing. It took a MONTH to get ridge coverage and the foreman said that they would check out the roof over the kitchen when we came back it wasn't completed nor did the company call me. Be very careful before you enter contact with this company service and answers were less than great and they took all the extra supplies when it was stated they belonged to us