I soooo wish I didn't demand excellence... but Brooks Brothers ALWAYS delivers... excellent quality…read moreof goods, and the staff could not be better... they surpass any other clothing establishment. If I can't find what I want or need, the personnel go out of the way to find it for me. You will not be disappointed!!! I neglected to mention that my my sister and I have sewn for more years than I care to admit. One of the greatest signs of quality, is matching prints at the side seams. It's amazing to see expensive clothing with horribly mismatched seams. This does not happen at Brooks Brothers!

I just received the worst service I've ever received from a semi-upscale store. I called to…read morepurchase a sweater for my son. The sweater I wanted was not in stock; I asked about another and was told I could not be helped over the phone and would have to shop in person. In the past, I've purchased a fair amount from this store. Needless to say, in the future, I'll go to either the Rogue or Great Scott in Jackson.

Got 2 dress shirts from Anthony. He did a great job and suggestions were spot on in size and fit.read more

Valerie was a rock star. My husband has wide shoulders and no neck. She was able to fit him…read moreperfectly. We were not given any help by other employees who didn't seem interested. Valerie came to our aid with a great attitude and a lot of knowledge. We will be back

When I entered the store, no one greeted me or asked if I needed assistance. I could clearly see…read moretwo sales associates present, yet neither acknowledged my presence. I walked to the back of the store to browse the clearance section and then made my way back to the front, and still, no one offered help or even a simple greeting. This lack of basic customer service made the experience feel unwelcoming and disappointing. This is NOT my Jos.A.Bank usual experience.

So disappointed in this store and the salesman that lied to us…read more.. Yes, he straight up lied, he knew he was lying and we were sure to tell him he lied and we'll never do business with him or that store again. Back story: We bought my son, 14yrs old, his first suite 2yrs ago and while looking at options the salesman showed us a suite style that would grow with my son. Specifically, he said this style was a classic, staple with J.A.B., had been in the J.A.B. collection forever and was going to continue to be in the collection forever. The salesman said, "get this type of suite because you can come back and just replace the coat or pants, as he grows." I spent a little more money thinking, this is great... The salesman specifically said J.A.B. will allow you to just buy the coat or pants to replace what he has outgrown, and I can promise you this style will be available. Well, today we walked in knowing we just needed to replace the pants and as soon as the same salesman saw the suite he immediately said "we don't carry that suite anymore." I wasn't sure if it was the same salesman that sold us the suite - but it was... Me and my son both recognized him, he's the main salesman we've always seen. He tried to weasel out of it, saying he never said that, but we both knew it was him and both remember exactly the point, "we will have this style for a long time." - which was a lie.... I wish I had gotten his name to put him in blast because I am so disappointed.... I was so hoping to find a store to establish a relationship with, for repeat business, but this is so disappointing.... We will never do business with that store or Joseph A Bank again. So disappointed.....

Saved me again! Usually need a suit or sport coat for. wedding, meeting, or a funeral. Wright…read moreScott always comes through. Great selection and great personalized service.

Great mens clothing store with great service that has everything from cufflinks, suits, shoes,…read moreshirts, tuxedos, and a lot more to a great hair cut!

checked into the men's department to purchase a sports coat , belt and shirts. was unable to find…read morean associate to help. finally, i found one associate working. i had assisted myself and made my selections. when i attempted to check out there was a line, probably because she was the only associate. i went to the men's fragrance department since there were no customers there and two associates. i asked if they could process my charges. without looking up from checking their phones both the male and female associate told me the other associate was supposed to do that. as i stand here in line with others, they continue on their phones.

I've been shopping at this particular Dillard's for years. No exaggeration, I've been shopping here…read morefor 15 years or more. I've purchased everything from suits, a huge amount of Ralph Lauren and all of my cologne for years. So to go here to replenish my summer and fall cologne scents and to not be acknowledged by the Dillards employee is a slap in the face. I will contact the district manager Jill Nichols about the lack of customer service. Shop at your own risk, this Dillard's location is not what it used to be.

So this was our first time at this store and the cashier Asia was 5 start amazing BUT there was a…read moreman that had a tape measure around his neck claiming we had to buy a dress shirt that was in the package. My husband tried it on and it was too small so he said we had to but it. I tried to fold it and put it back in the package however, what the man didn't know was as long as the merchandise was NOT damaged by us, we were under no legal obligation to purchase the shirt nor fold it back up. There were no signs saying Do Not Open Shirt Package. This was in my opinion a typical case of ghetto business ran by a minimum wage employee.

Avoid this place like the plague! Have spent lots of money with this company and signed up for…read moretheir text alerts. They bombard you with "buy one get one" text messages with coupon codes and absolutely no terms and conditions. Get to the store and nothing in stock meets the requirements. Assumed the coupon code provided was different than the general signs, so spent an hour finding suits. When they applied the coupon code, no discount. Spoke with the Assistant Manager, Jerome who could not show me anywhere online where there was any way to verify what the sale was before coming to the store, nor could he explain why the text was misleading, when shown to him. Offered no resolution at all. Typical Jackson customer service... NONE! $259 suits at this store are $119 with free shipping from Macy's. Save a headache and digging through limited stock in this store and just get in a couple days via UPS from Macy's. Wish I could give zero stars. That's what this store deserves.

I have been in Orvis stores all over the country. This one, was by far superior! The store is…read moreclean,well stocked, and organized. The staff was extremely helpful and informative. Meredith ( The store manager) went above and beyond to help me locate everything that I needed. If you love fly fishing, I suggest visiting this store.