My nephew attends this office and the front office staff or more so Samatha is a hoffible human being shes always just down right rude and nasty, never seems to be in a good mood and shes never helpful always has a snarky rude remark when asked anything and says tacky things under her breath. The Drs are fantastic though. They really do need to replace Samantha if you do not like working with or around children find a new job. read more

We and our three kids have been with Catalina Pediatrics for over 14 years. We are so grateful for the doctors here; I feel like we have seen all of them. I love that, if you need to, you can always talk to a doctor. The office staff is friendly and helpful. We do have to wait sometimes for our appointment time, but this is understandable because the doctors take time to listen and talk with patients when they need to do so. I also appreciate that they are careful with procedures; for example, we were told to wait for ear tubes (and our son grew out of ear infections). They also seem to be careful not to over-medicate kids. I highly recommend this practice. read more

Time for my son's checkup. Nice kid friendly atmosphere. Doctors are very kind. We've been coming here over 14 years. You can call after hours and get a doctor call back. There a well and sick waiting room and a salt water fish tank. Great place. read more

Catalina Pediatrics - Pediatricians Near Me - Tucson, Arizona

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Horrible, horrible administration. Doctor's are amazing, but it is not worth the administration headache. They are rude, don't know what the hell they're doing, and are horrible at doing their job. I've been calling for a week trying to get a referral for my son and no one seems to return my calls or do anything to help me because they don't get off their ass. Go elsewhere where you will be treated right and get the answers and help you need! read more

We just moved to Tucson with a newborn baby girl. Based on our friend's recommendation and where we live, we picked Catalina Pediatrics as our daughter's PCP. We are very happy with our new pediatrician, Dr. Lloyd. She was very friendly, professional, and attentive during our appointment. She gave us ample opportunity to ask questions and was compassionate with our baby. read more

Updating my review. My kids have been patients there for over 10 years. Called today to get flu shots for the kids. The scheduler refused to book flu shot appointments for them because they hadn't had a wellcheck since last year. The kids' regular physician is booked up well into November. Meaning my kids would need to wait 6 weeks for a simple flu shot. This policy has nothing to do with my kids' health. I could walk into a retail pharmacy and get my kids a flu shot today. It's about being able to bill my insurance for a well check visit because my insurance will pay for it. It's surprising that long time patients would be refused a flu vaccine in the middle of a pandemic just because the practice wants to milk the most out of my insurance. Through the years business practices of this clinic have diverged dramatically from the high quality of care provided by the physicians. It's disappointing and time for this family to move on. read more

I dare u to call them and get an answer. They literally do not answer their phone. I'd rather take my kid to urgent care

The doctors my child has seen have been absolutely great. That front staff though. They really don't like their jobs or kids it seems. Call and never get an answer. Have a sick child and made to feel like it's an inconvenience for them to schedule her. It's either never get an answer when calling or get met with pure attitude because they had to answer the phone. Do they not understand or just not care that these are children and sometimes scared parents asking for help. Only to be met with rudeness and an "I don't care" attitude makes it even harder for the parent and child. If your gonna work in a field for children maybe try being more empathetic and show some kindness instead of pure attitude just for having to answer the phone at YOUR JOB!!!! After years of the same complaints by so many people why is it still a HUGE issue?! If it wasn't for the AMAZING care we get from the doctors I never would've brought my child back after my 2nd visit. DOCTORS= EXCEPTIONAL FRONT STAFF= HORRENDOUS read more

We love Dr. Boelman! She makes all of my three kids feel comfortable, loved and well taken care of. She takes her time and we can feel her passion for what she does! read more

Our family has been with Catalina Pediatrics for close to 6 years. We checked out multiple pediatric offices before finding Catalina Pediatrics and discovering it was a great fit. Our kids see Dr. Boelman and we couldn't be happier! Dr. Boelman is intelligent, thorough, takes her time to really listening and address any concerns we may have but more importantly she's great with our kids! She speaks to them all in an age appropriate language that makes them feel safe and heard. Our kids have never feared going to the doctors and I firmly believe it's because of how hard all the physicians and staff at Catalina Pediatrics have worked to make their office a welcoming and safe place. Through well checks, sick visits, weekend calls and emergency walk-ins I feel so lucky that our family has Catalina Pediatrics! read more

My kiddos have been coming to Catalina Pediatrics for almost 18 years now, and it's hard to imagine a better pediatric group than this. Janel Lloyd has been my kiddo's doc from the get go, but we have occasionally seen other physicians for urgent appointments (like ear infections or prolonged sore throats and such) when Dr. Lloyd is off. It's nice to have a practice that provides such seamless cross-coverage, ensuring you can always get your kiddo in to be seen. My kids adore Dr. Lloyd, and she is good at remembering them and little details about them (like what instruments they play, or their favorite sports) which makes them (and me) feel cared about. They give you a print out during each well child visit that lists your kiddo's stats (like height, weight, and head circumference) as well as what milestones they should be hitting at their age - which is a nice way for parents to follow their child's progress. FYI - They do charge for immunization records if you request them outside of a scheduled doctor's appointment, so if you think you may need them for daycare or school purposes, just ask for a printout during your appointment and they'll do it free of charge. The waiting area is clean and pleasant. They have it separated into two sections, one for well kids and others who are sick. It's a nice touch for parents with littles (especially those newborns) who are trying to keep their exposures to illness at a minimum. There are toys and a big fish tank in the lobby to help keep kids occupied while they wait, though we've never had to wait long to be seen. The exam rooms are stocked with toys and books as well, and each one is decorated in a different theme (our favorite is the dragon room and includes original artwork painted by one of the nurses). The nursing staff has always been great, as is the front desk staff. The triage nurse is wonderful about calling you back when you have a concern, and if it's something the nurse feels should be addressed by a physician, they are good about getting back to you as well. I know firsthand how confusing and anxiety provoking it can be to try and choose a pediatrician for your child. I recommend Catalina Pediatrics without reservation. read more

As a mom to 5 kids, I have spent my fair share of time in various doctor's offices over the years. In a day and age where so much pressure is put on providers to limit their time with each patient it can be difficult to feel like you are receiving personalized care. That is definitely NOT the case at Catalina Pediatrics. Dr. Lloyd is an outstanding pediatrician who goes above and beyond. Her calm and kind demeanor is very reassuring to her young patients, AND their parents. She takes the time to truly listen to concerns and makes sure you feel heard and confident in any treatment plan. The office is great at trying to get you in ASAP if you have a sick kiddo, and even has a separate waiting area for kids that may be ill with something contagious. I can't recommend them highly enough! read more

Dr. Goldberg has been our pediatrician since his first visit to us shortly after delivery at TMC. He has always been supportive of breastfeeding. He can even whip off cloth diapers one handed. I like that the waiting room is divided into two: one half for the healthy kids and another for those feeling under the weather. Both sides have access to the fish tank to help pass the time. I have never waited more than a few minutes though. One day, I totally forgot my appointment, and the Dr. knew that was unusual, so he had the staff call us to see if we were okay. Which, thankfully, we were just absent minded. They even rescheduled us for that day! I love that at each appointment we get to see what percentile our baby is in for weight, height and head circumference. He has never made us feel anxious due to our baby's low weight as she is hitting all her mile markers. We even get a print out customized to her on what we should expect and try in the coming weeks. Scheduling is a breeze and they always give you a reminder call. read more

Being a new parent is really hard. With all the early decisions to make and important life choices that must be made -- all while surviving on minimal sleep -- it can be pretty difficult to feel like you're doing a good job. Every appointment we've had with Dr. Moussa (and all of the doctors at Catalina Pediatrics) has been absolutely incredible. She's patient, understanding, encouraging, and super helpful with all of those "am I doing this right?" questions. She explains all of the vaccinations she gives, takes time to really get to know your child, and listens to all of your concerns -- no matter how ridiculous and Google-search-based they might be. Perhaps my favorite part of each well-baby check-up is the information sheet we get. It gives a run down of our daughter's height and weight stats and percentiles as well as a little explanation of our baby's progress (things we should expect, things we can begin to introduce, etc.). Oh, and they've just started a program where each vaccination visit comes with a book! All in all, we love our doctor and have been super happy with ever practitioner we've experienced at Catalina Pediatrics. And, in learning they don't accept patients who refuse vaccinations from another reviewer, I feel all the better about our choice in pediatrician. read more

I switched my kids over after having an awful experience with a different provider and we've been with Dr. Lloyde for just about 3 years now and I am more than satisfied with the care of the doctors and the staff at the clinic. Dr. Lloyde treats each of my kids amazingly and attends to them each differently according to their needs and personality. She acts as if she remembers each detail about each of my kids as if she is in their daily life. She's compassionate and always listens and never makes it seem to me or the kids as if they're just a number! I could go on and on about her. She is just absolutely amazing. The staff at the front office are also kind. They schedule quickly and they also listen and rely messages adequately. The scheduling procedures are easy and quick. Appointments are easily available. And I am usually able to get an actual appointment with Dr. Lloyde. The other clinic we left I could never see the same Doctor. I am truly satisfied with this clinic and so very happy I made the switch! I only wish I made that switch sooner! read more

I have no problem with Pediatricians and their service. If this rating is just about pediatricians; I would rate them 4-5. My biggest and only concern is about MA's/ nurses as they seem to be the worst ever we have seen or experienced in various parts of the country. I think there is some core issues in the management at this facility as we have not seen a single nurse yet (so far we have visited at least 6 times here) who seem happy while working. It is very much evident in their facial expressions and no interest while working with the kid or talking to the parents. I can guarantee that these people are very under qualified to be kids' nurses! If you are new to the town and looking for new pediatrician office; I advice don't even consider coming to this office and hurt your kid(s) by these bunch of lazy MA's. I am not at all ashamed of talking like this as I am frustrated and there are many qualified people outside who love to service Kids. All I say is MAs' team here just SUCKS! read more

I was taking my son to a different pediatric and always struggled to get appointments. Decided to look for a new pediatrician and found this location. The first time I called they answered (my previous pediatrician NEVER answered; which was nice). I was able to get an appointment within a week. The nurses that assisted us were very nice and friendly with my son (and my son tends to be shy). Even though it's a little far from where we live and there's more doctors along the way I'm happy with Dr Johnson. I saw the comments and there's patients that have been attending this office for years so that's why I also decided to come here. read more

I have no opinion about pediatricians and services they provide. This is only about people who make appointments. They give me the impression that they are not eager to take new patients. It may me think if they are understaff and not able to provide efficient service. I was looking for a pediatrician for my son. I was put on hold twice for more than 3 minutes each call. The only time I got to talk to a staff, I was told to call back with my son's insurance card ready. Next time called, a long hold time.. I called Tanque Verde pediatrics instead and was able to get an appointment made with the first call. read more

When we first moved to Tucson, I found myself looking for a pediatrician for my daughters. I found Dr. Goldberg on the internet and decided to give him a try. I called and since my daughters were due for their physicals, I was given an appointment within the week. The office was really nice, they had a big fish tank and some kid size benches. They also have a few books for the infants to look at. The waiting time has never been more than 15 minutes every time I've been there. The receptionist and the nurses are all very nice. Dr. Goldberg is a really nice Dr himself. He is very good at answering any questions or concerns, and doesn't rush when in the room with us. He detected an ear infection when I didn't mention anything about it, but when he mentioned it to me, I recalled my daughter not being as playful & would just lie around on the floor. I was really happy because he gave me a prescription and saved me a trip back to the office. What I love about them is that they give me a packet of papers with my daughters information about that visit.(like height, weight, any findings, info on vaccines they got, etc.) I am very glad I found a great Dr. I can trust in Tucson! The only reason why I didn't give them five stars is because I think that the staff can be more friendly. They just do their job but in a nice way. read more

I LOVE LOVE LOVE Catalina Pediatrics and can't say enough good things about them! I have twin girls that were born 2 months premature. While they were in the NICU at TMC, several of the nurses told us we needed to check out Catalina and that Dr. Moussa, in particular, was the pediatrician for us. One meeting was all it took to seal the deal - Dr. Moussa is the pediatrician of our dreams! She's so caring and considerate. She's generous with her time - willing to listen to any troubles or concerns, very important for first time Moms like me. She also has twins of her own, which was an added bonus for me because she's able to give lots of practical advice. She's really, hands down, the best doctor I have EVER visited in my entire life (and she's not even MY doctor, per se - she's my kiddos' dr.) I am so so so sad because we're moving to another state this coming summer and I'm already terrified I'll never be able to find anyone as good as Dr. Moussa. Honestly, though, all of the doctors at Catalina Pediatrics have been incredible. With newborn twins, I've had to call in many times after hours to talk to the "on call" doctor about various illnesses and ailments. All of the doctors have been extremely courteous, quick to respond, and have always made me feel like they really "care" about our issues. They're so patient and selfless - what all doctors should aspire to be. Our only *tiny* complaint would be that sometimes we've had to wait a loooong time (like 45 minutes, up to an hour at the longest), but they are worth the wait and the staff is always very apologetic when we've had long wait times. Really though, that means that the doctors are giving their other patients the time they deserve and I know We'll be given the time we deserve, too, so its a worthy trade-off. I should also say this has only happened a handfull of times, so it's not like it happens at every single appointment. Anyways, I've gone on and on. I just want to wrap it up with this - if you live in the area, you cannot expect to find a more caring, nurturing, and dedicated team of pediatricians. Your children would be lucky to be able to have Dr. Moussa (or others) as their primary care physician! Bring them here!!! read more

Took my son in for a sick visit. Since it was our first time here we decided to get here early. As soon as we were done checking in they called us back in pretty fast. The staff and doctor were awesome. They made us feel very comfortable. read more

When searching for a great pediatrician we asked our friends (those who all live a similar healthy lifestyle). Every time Catalina Pediatrics came up, specifically Dr. Susan Moussa. After our daughter was born the pediatrician on staff came to the hospital all four days to do a check up. Very friendly and informative which is great for new parents. Within a week she was seen by Moussa at their office and we were delighted by the experience. Since then she has worked with us on our request of a delayed vaccination schedule, vegetarian lifestyle and breastfeeding. My husband and I have never felt rushed at an appointment and we know Moussa truly loves her job. She is so great with our daughter and makes her feel super comfortable and special. We can't thank Catalina Pediatrics enough for taking great care of us! read more

My daughters have all been seeing DR. Moussa for quiet some time now. She truly does take the time to sit in the room with you and asks if you have questions. She will take the time to give you thorough advise. One thing that can be changed is the front staff. They are a bit rude and just seem to want to get you in and out. A "how are you" or "nice to see you" wouldn't be so bad. Overall, a nice office to be in and look at the cool fish tank they have while you wait. read more

We have used this office since our son is born. They take the time to really listen and work to find a solution. I love that they have same day appointments for sickness. We are very pleased. read more

I have taken my daughter to Dr Lloyd for several years. I appreciate that it is fairly easy to make an appointment, and staff are friendly. If you need a doctor to cover basic annual checkups, or keep your child up to date on vaccinations, it's fine. However, my daughter began to struggle with her eyesight, but we were assured it was fine. The same scenario played out with other symptoms my daughter was having. No testing done, we were told it was "viral" despite the symptoms being prolonged for months. After a new doctor and various tests run, my daughter is in glasses, and has been diagnosed with chronic kidney disease. That's a serious miss! read more

Highly recommend this practice, especially Dr. Goldberg! We moved here (with our elementary aged kids) from the Midwest a few years ago, and have been unable to find a pediatrician to replace the beloved doctor we had when the kids were small. We tried another group practice, which was just "meh..it's ok". My 11yo twins were overdue for a checkup, and due for some routine immunizations so we thought we'd give Catalina Pediatrics a try. Staff was good. Front desk was polite and efficient when I called to make an appointment, and the same at check-in. The assistants were good as well- friendly and polite, vaccinations went very smoothly, and they were happy to print copies of any records/paperwork I needed. Office is spacious and clean- as one would expect. Dr. Goldberg was absolutely GREAT with my tweens- super energetic, friendly, and did not seem rushed at all. He was very engaging and spent time chatting with the kids about sports and school which really set them at ease. I think we've finally found a great Ped in Tucson! Highly recommend! read more

I am so grateful that my sister recommended Catalina Pediatrics. Within 3 days of being placed with my foster baby, I had an appointment with one of the doctors and was very pleased with the staff and how easy it was to fill out the paperwork. I was able to request Dr. Sosan Moussa as our primary pediatrician after the first visit and I am so blessed to have her as my now adopted daughters doctor! She is patient, caring, easy to talk to and always explains everything in an easily understandable way. She never rushes us and makes sure all my questions are answered. The nurses and other doctors are amazing. If I had an emergency, the staff has always been able to squeeze us in to see one of the doctors. I've called the emergency line numerous times-even at 3am and I've always received a call back within 10 minutes. Whenever new moms ask for referrals I always recommend C.P. since I feel they are an amazing group of doctors and nurses. I did schedule my very first appointment in the morning and I did have to wait about 1 hour to be seen. Once I found out Dr. Moussa's schedule we've been able to be the last patient of the day and have never waited more than 5 minutes. I highly recommend this practice. My daughter has seen 3 of the 5 doctors and all have been wonderful!!!! read more

We had a terrible experience with this practice. The doctor cancelled the appointment we waited weeks to get the day of the appointment on two occasions. On one of these occasions, we were in the office and waited through the lunch hour and then they said they wouldn't see us because the doctor was too busy. Then they didn't want to refund the co-pay and made us wait until the office manager returned from lunch to get a refund. We made an appointment specifically to get a vaccine. They didn't bother to let us know in advance that they don't have the vaccine and then never called to tell us it was in. They are rude, unprofessional, and disorganized. read more

TERRIBLE FRONT OFFICE STAFF. I read the amazing reviews on here and searched the site to find a new pediatrician for my son. Every time I called they would state that they "couldn't hear me" and were very rude. I still wanted to give them a try, I go in to sign a records release at the time I'm just stared at while I wait for 5 minutes while the staff is running in the back office, I even say hello and do not get a response. Finally Gloria says I'll be right with you after her fifth time seeing me standing. I told her I needed to sign a release for the records and I called and how I have an appt for my son later. She responds you have an appt right now? I decline and explain again she repeats it back to me then just basically throws a paper at me. I'm so upset by this time that I tell her to just cancel my sons appointment and we will go elsewhere because of the experiences I've had. No apology she responds okay. And walks away I have to wait again to tell her she needs my sons name to cancel the appointment and she goes oh yeah. What a mistake even considering to come here! I'm bummed because I read such good reviews about the dr but this staff is horrible. read more

Both kids are patients of Dr. Sosan Moussa. Been with her for 5 years now. Dr. Moussa is very caring and takes her time with us each time and answers all question. She's a loving pediatrician. Recommended. read more

Of all the larger pediatric clinics that take Medicaid, this is the best we have found in 15 years. The atmosphere and aesthetics are comfortable. We've been very pleased with all the doctors/practitioners. Dr. Lloyd who we are signed up with is very nice and good to work with. Because it is a larger clinic, we can get in right away. I did not vaccinate my child when she was a baby and this clinic has been helpful and respectful as we are now vaccinating for government/school vaccination policies. I recommend them! read more