One of the loveliest places we stayed during our 2-week trip to Spain & Portugal. We booked an…read moreapartment for the 4 of us. It was a gorgeous hotel and beautiful room, situated a couple blocks away from the main Poeta, right in the heart of the city center. When we checked in, they gave us a welcome glass of cava in their beautiful courtyard. Our apartment had a large bedroom with queen bed, big living room with two twin beds off that room separated by a curtain, balcony, huge kitchen, and they provided a large bowl of fruit which we re-stocked during our stay from the local markets.
Rick Steves says Poeta "captures the essence of Sevilla," and is "timeless elegance, in the heart of Santa Cruz, an old 17th century family mansion; tucked away among cobblestone streets; 17 rooms surround a tranquil central patio where guests relax and enjoy free evening classical guitar concerts. Fantastic view terrace and traditional Andalusian design." Totally agree with all of that. We enjoyed the classical Spanish guitar in the courtyard each evening while enjoying a glass of wine or cava. Absolutely recommend and would love to stay here on every future visit to Sevilla.
Great service, too. Carmen, who checked us in was so calm and welcoming. It had been a hectic travel day, and she (or maybe it was the glass of cava?) calmed us right down. The next day, we had an issue w/ our tickets to the Alcazar, and Jose helped us retrieve them, too. Our bathroom was beautiful, but the floor of the shower was very slippery. We informed the front desk, and they sent someone to our room when we were out. My younger daughter, who does not speak much Spanish, let him in, but did not understand what he was saying. He proceeded to pantomime someone slipping. She woke up our older daughter, who speaks more Spanish, and said a man with a clipboard was in the living room. She told him: "Mi padre es loco," he laughed and put some non-slip strips down in the shower. Great stay.