DO NOT ADOPT FROM CATTAILS We adopted a cat from CatTails on April 25, 2026. He is an orange cat who appeared to have some issues with his eye. Before adopting him, we specifically asked Natalie about this, and she told us he was recovering from a cold and had just received his final dose of medication. She also repeatedly encouraged us to contact her directly rather than a veterinarian if any concerns came up. After bringing him home, we prepared a separate space for him and quickly became attached. However, later that evening, he kept having diarrhea, and we observed blood and worms in his stool. Concerned, I reached out to Natalie the following morning (April 26, 2026). She instructed us to meet her at Petco to pick up medication. When my husband arrived, Natalie disclosed for the first time that the cat has feline herpesvirus something she had not mentioned prior to the adoption. She was also aware that we have another cat in the home, which could potentially be exposed. In addition, she advised my husband not to share our experience with others and not to mention the medication she provided. The eye ointment she gave us was clearly used. During this interaction, her comments felt dismissive and unprofessional, including a remark implying that we were inadequate pet owners. "What a home." We are deeply concerned about the lack of transparency regarding our cat's health and the potential risk posed to our other pet. Clear and honest communication is essential when placing animals in new homes, and this experience has been both upsetting and troubling. We are heartbroken. read more

Snarky vet and tacky technicians. Was charge $20 to be seen in the lobby. The only reason I deal with this office. It's close to my house. The older vet needs better manners. read more

So happy to have our healthy, happy new cat Yeti. He was lost and abandoned hanging out in the country north of Manhattan KS. Cattails did such a good job of sheltering him and giving him vet care. We feel so lucky to have him. He's a pretty 3 - 5 year old cat, but sometimes an older male doesn't get a good shot at finding a new home. Cattails did a great job of helping him find us. read more

CatTails - Our beautiful cat Yeti on his first night in our home. Very happy with him and Cattails. Adopting with Cattails 100% POSITIVE experience. - Pet Adoption Near Me - Manhattan, Kansas

Service was AWFUL. natalie was quite literally the rudest person I have ever met in Manhattan and yelled at me in the middle of the store for saying something she obviously did not like - although i was very kind about it. unclear expectations and keeping the cats trapped instead of giving loving homes. Was so rude and shook the paper application in my friend's face while she was crying. WORST experience ever, would never adopt from here. STAY AWAY FROM CATTAILS AND NATALIE YOUNG. read more

Ok, guys, please read about this unique one of a kind ALL VOLUNTEER organization in Manhattan. Natalie gives her heart, tears, and $$ to help all of the throw away cats in this area, those cats that owners put out without spaying/neutering. Ever wonder where those cats go? They go to MY yard, confused and scared, looking for shelter and food. I have spayed/neutered/vaccinated/microchipped 14 of your cats, and helped (paid for) 5 others. Instead of criticizing this organization, you should be thanking them for their service to this community. Looking for a kitten? Work with Cattails, they will help you find an appropriate cat, but also the shelter. A few years ago the Russell Reitz shelter had an 80% kill rate. This is why you cannot release your cat outside UNLESS he/she is neutered/spayed - NO EXCEPTIONS! read more

My husband and I have tried to adopt cats a few time through cattails located in petco . The lady Natalie told us we couldn't adopt because our dog was not spayed . We got her spayed and came back and reapplied for two other cats we fell in love with and there was a new excuse as to why she didn't want us to adopt. We had to call multiple times just to get an awnser on the applications we put in and the cats were adopted out shortly after to someone else . She was asking questions that were not necessary over the phone with my husband and said she would het back to us. We had a huge run around with this lady . I will not be adopting from cattails or supporting them in any way. read more

Absolutely terrible. If you want to get a cat do NOT get it through Cattails. Terrible customer service. They will treat you like you are stupid. They truly believe they are experts on cats and know what's best for YOUR own cat. Anywhere else you can buy a cat is 100x better. I walked in to buy some stuff for my cat while he was with my girlfriend in her hands and one of the workers hunted us down from across the store and tried to TAKE our baby from my girlfriends arms because it "needed to be in a crate it was scared". We know our farm cat better than anyone actually and we did not come in the store to be ridiculed. I have grown up with cats for 20+ years and I understand each cat has their own limits, personality, demeanor, etc. I understand cat tails ACTS 'passionate' about their job and cats/taking care of them etc. but they are RUDE. Cattails, Don't ever try to act like you know my cat better than I do. By the way, here are some pictures below of him being perfectly fine without a crate and loving his adventures he always gets to go on. (We did NOT get him from cat tails) read more

CatTails - Pet Adoption Near Me - Manhattan, Kansas

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The lady whom I spoke with was rude and degrading. I was told they were ganna pass on letting me adopt because I didn't know the procedure of declawing. Not once did I say I was going to do it. Thank you for nothing Cattails read more

Friends, I am fuming. My roommate's heart strings were tugged by a sweet kitty at PetCo put there by this rescue. So my roommate decided to foster him and no medical warnings were given to her at the time of pickup. He was just thrown in her arms. After putting up with him having explosive diarrhea all over her room for a week and battling the shelter that it was just "stress" she took him to her vet on her own funds. This cat was found to be FIV positive, a highly contagious disease with no known cure. This woman knew we had other cats in our house. She allowed me and my other roommate to bring this foster cat into our home and endanger our sweet babies without any medical warnings. DO NOT ADOPT FROM CAT TAILS -100/10 read more

Natalie has the biggest heart of anyone that I've ever met and Cattails saves hundreds of cats from suffering every year. We met Natalie because we had just arrived in Manhattan when we found a kitten in a parking lot. We ended up adopting the kitten back after we moved into our house and I was impressed with the application process. Natalie speaks with every adopter one-on-one and I really enjoyed her commentary on our application answers. You can tell she's a person who really wants the best for the adopters and the cats. A few months later we found another cat in that same parking lot and after one call with Natalie we had that cat caught. Every time there has been a cat in need, Natalie has been there to help us help the cat. So many of my friends got their cats from Cattails and love Natalie! Cattails deserves all the stars because they take in so many strays and find them wonderful homes with the most amazing people. read more

CatTails - Pixel that Cattails cat we adopted. - Pet Adoption Near Me - Manhattan, Kansas

I thought I appreciated CatTails so much for what they do for cats, but I was completely fooled. I just had the worst experience over phone with a woman named Natalie. I have NEVER been talked to so poorly by someone who supposedly cares for/volunteers for the adoption of cats. This woman was completely unprofessional and one of the rudest people I have ever talked to. If I I could rate stars in negatives it'd be a DEFINITE -5 stars. read more

Natalie and her team have done so much to help cats and cat people find their forever friend. She took lovely care of a roughed up stray that showed up to my parents house. She does an excellent thing for the manhattan community. read more

They very much care about the cats in their care and want them to go to the right homes. They ask the right questions. They have all ages of cats whether you want a kitten or an adult lap cat. read more

Natalie is terrible! I have never dealt with a more unpleasant woman!!If you do something she deems irresponsible or wrong, she will berate you and call you names. I rescued a cat that had been injured, and reached out to Cattails for help. She couldn't take the cat, so I found the cat a home and the new owner agreed to spay her as soon as she was healthy enough. Natalie suddenly said she had room for the cat, and was furious with me for finding the cat a home! She called me stupid and irresponsible for giving the cat away before spaying (which was advised against by the vet until she was healthy enough!). Lately, someone has been stealing pets in my town to be neutered, and taking them to Cattails instead of returning them home (which is the whole point of Trap Neuter RELEASE programs). I thought my friends cat was taken, and instead of offering any help, Natalie berated my friend, and said that she deserved not to have animals and she's glad the cat got stolen! Please reconsider or be careful doing anything with Cattails. read more

EXTREMELY rude staff. Called for help and suggestions for a cat issue and received nothing but condensing response. I am an extremely loving pet owner but was made to feel otherwise. Assumptions were made and I was not heard. Most definitely do NOT recommend. read more

I had great luck with Cat Tails. Natalie cares a lot about animals. Her priority is getting them out to homes where they'll be cared for. I think some folks see this as problematic, but honestly if detecting incompatibility between cats and owners and preventing adoptees from bouncing back to shelters, getting dumped, or having to be euthanized, she's doing the right thing. Before going in to adopt, ask yourself if you've got the time and resources to provide good care for a cat for up to 20 years. If you say yes, Cat Tails will go out of their way to work with you. The adoption of our cat was smooth and we got a great pet out of the deal. read more

We took down a previously extremely negative review about Cattails in the hopes that we would have a better experience in giving them a second chance. It was one of the worst decisions ever made; there is nothing to trust with this foundation and foremost, Natalie! Save yourself the trouble and the pain of dealing with her and her very unhelpful, uninformed volunteers and opt for another rescue or adoption center. Natalie is a venomous, rude, snake of a woman even to those just seeking to adopt. Do not have her help you with anything involving cats for she does not truly care for them. There is no other place to review Cattails and it is truly because she thinks everyone is stupid, yet she does not honestly stand for the right thing. Don't bother calling her unless you want to face a lot of attitude. Unfortunately, she does more harm than good for all the cats and the cause of a rescue. read more

Natalie cares for cats more than she cares about her own health. The people that posted negative comments, I'm sure there was more to the story, they just shared " their" side. I have known natalie for three years, she and her husband work endlessly trying to save cats. Great job.. and thank you read more

I emailed about a cat the same day he came up on their website Inquiring about filling out an application. All I received back as a response was an application form. I filled it out and emailed it back and heard nothing for around 3 days. I decided to email them checking on if they received my application and got nothing. I then found their number on their website and texted it to check on wether or not they received my application. I finally received a message and the lady responded to let me know they received a lot of applications and would get back to me if they had any questions. The next day I saw on Facebook that she had sold the cat at Petco. I would have appreciated an HONEST answer and response instead of being ignored and having to pry for answers. I do not appreciate being strung along. I would have preferred being told they had already found a home for him. Personally it upset me and hurt my feelings To find out through a post. I will NOT being looking at this organization for a pet again. read more

I wish I had read the other reviews before I got attached to the cat I adopted from Natalie. She told us to call her if we had any problems, and when we did she yelled at us and spoke down to us like we were children. We resolved our problem on our own, but she would not leave us alone after. She made snap judgments and assumed we were terrible people telling us we should feel sorry. She was too attached to the cat we adopted, and told us not to buy a toy for it because she hated that particular toy. It felt like we were babysitting her cat instead of having it be our own. She threatened to come to my apartment to take the cat away twice, but wouldn't respond when I tried to get ahold of her after she said that. In the end of the day we had to give the cat back because it wasn't worth having to deal with Natalie. There is obviously a reason this is the only platform you can leave a review for Cattails on. read more