In 2010, Andrew Giles created my website for me and it was an excellent experience. In 2012, I…read morewent back to Wired Mouse to get a quote on updating my web. The quote was high and I felt I was given a "run of the mill" quote rather than being acknowledged as an ongoing and returning customer. I found another web designer for my project, but left the server service with Wired Mouse. I recently found that there are less expensive server companies and decided to have my domain transferred. My web designer tells me this is a relatively simple process - taking at most 7 days. Emiliano and Andrew ( not Giles) worked to make this happen. It didn't after 2 full weeks of run around after run around. Andrew was the "soothe us" upper mgmt person, while Emiliano was the tech tasked with doing the work which he didn't know how to do. He had difficulty returning emails and phone calls and seemed to be at the hands of others in the company to direct him as to what to do. The final straw was when we found out that Wired Mouse didn't know the The Host Location or IP address; FTP user name and FTP password. This is all that was needed to migrate my site and these are the very items a hosting company is tasked with having. Don't waste your time with Wired Mouse as a host for your site. I'm having a new site built and it will be directed to my new host. It was time for another web update!

I dealt with Andrew Giles there and the level of service and quality of the project they completed…read morefor me were AMAZING. I am super stoked to launch my new site (www.WhisselRealty.com) this weekend with their work being the focal point of the site. I would highly recommend these guys for your web design needs!

My computer was running very slow and contacted PC AVL about a quote. They took a look at my…read morecomputer and noticed I had a virus infection. They were able to easily remote in and remove the virus at a reasonable cost. PC AVL is very professional and the cost for services are reasonable.

From the owner: We place high customer service and satisfaction as a priority for our community.read more

Located in Tanger Outlet Mall Asheville. Very knowledgeable and helpful personnel even when not…read moremaking a purchase.

So sorry but I can't review this place. Their website said they were open at 10 on weekdays; we…read moregot there about 11 o'clock. There was a sign on the doors that said "we open at 12" so we did some thing else and came back at 12 and waited until past 12:17 for someone to show up. we even tried calling. No one showed up and no one answered the phone. Maybe they have a great business -maybe not - we don't know. They need to keep current with their information for their public a bit more. A little sign on the door does not really help. We're frustrated so pretty probably will not go back. Sorry. We hope everyone's OK.

I ordered a shred bin from staples twice, to get from Iron Mountain. Twice, no bin delivered…read more Call Staples, call Iron Mountain....both were sorely lacking in customer service. DO NIT ORDER. Btw, to get one directly from IM was over $400. Ridiculous.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

Wayne is not only adept and knowledgeable with computers; he also is patient with those of us who…read moreare not adept and knowledgeable. In addition, he checks in later to be sure that your computer is working well. I highly recommend him.

I came in with a failing harddrive (ssd) and a new one to replace it. I asked the guy to install…read morewindows on the new drive, as I was having trouble doing so at home, and instead he sold me on a hardware upgrade, claiming the issue was fixed. just a bit of digging revealed that the old drive was still corrupted and within a week it was constantly crashing again. a month later it was back to crashing within 10 minutes of booting up like when I brought it in. He didn't do what I asked him to, he didn't fix the problem, and what's more when I brought it in he told me it would be ready that afternoon, and then strung me along for a week with terrible communication and I had to harass him daily to get any kind of information from him. Terrible service. 0/5. he's just trying to sell his stock of cases, which are nice, but not a solution, and not worth half what I paid when the computer doesn't boot.