Ace has done a lot of residential electrical work for me over the last two years since I bought…read morethis 1935 house. Owner Tom Roberts personally did the first estimate before any electrical work was done. Prices are fair and work has never had to be redone because they do it right the first time. Fred & Burt did a lot of the work replacing old 2 wire outlets and upgrading the electrical panel and replacing and updating outdated switch arrangements. Because this is an old house with 1935 General Electric octopus-style overhead wiring configurations (not horizontal outlet to outlet) they had to figure a lot out using logic and troubleshooting. I had researched construction and design information about this house in a 1930's architecture publication online. These electricians figured out complex stuff that was not obvious or traditional wiring patterns. Owner Tom Roberts was a gentlemen, was patient, and took the time to explain anything that I had questions about, so I think the other review here that is very negative was written by a competitor who is trying to make Ace Electric look bad. That is dishonest. Additionally, Jada, the office manager, is efficient, pleasant, and takes care of things in a prompt matter. I would recommend Ace Electric to anyone.

Their owner Tom is completely disrespectful and extremely unprofessional I had an issue in my home…read moreregarding the electric, my home was built In 2017 and the manufactures of my home asked me to reach out to ace electrical to see if they could figure out what the problem is. Long story short ace electrical was trying to figure it out and then someone Other than Ace came to my home and fix the electric two days later. Needless to say ace electric created an invoice for the two hours of research which should be expected however I personally am not responsible for the invoice as it belongs to the third-party meaning being The builders responsibility as it was sold with a technical issue which they are aware of and are taking responsibility for. I had reached out to Scott from ace electrical to see if he can install two ceiling fans and fix some wiring which is wrong he agreed however the owner decided that he cannot come out to my home to do any work until the previous bill is paid for which is completely understandable however I never received a bill and unsure if the company has ever received one as well when I had told him that I did not receive a bill And did not have one he called me a liar that's when our conversation took a turn for the worst. Scott which is one of his employees just in for me on the phone that it went to the wrong address and that the address was just recently corrected in their system. I had told Tom that if Scott came to my house to do the work that I would provide him cash upon completion of the work As I am responsible and I pay my bills and I shouldn't be penalized for a bill that wasn't sent to me or a bill that I do not have And cannot give it to the appropriate party for payment. He then called me a liar again and said I just sent it out to you on May 24 and I repeated I don't have a bill and he said it only takes one day to get mail. What kind of person and what kindof business owner talks to a person that way? after I was disrespected I told him I wouldn't even want his company to do any work for me and he says I don't care I don't give a shit are you kidding me in a small town and not much competition do you feel superior to treat people like crap. Never in my life have I ever experience anything Like this Especially by the owner of the company just a pure disrespect and the mannerism of the owner is just unreal.Our conversation Was so rude and disrespectful that I really felt the need to create a yelp account and write a review of this business owner just because of his poor communication skills as well as his lack of respect for potential clients. Tom shame on you You can do better.

I highly recommend this company. The expertise and professionalism of Derek LaFountain was greatly…read moreappreciated, especially as a recently widowed senior. Strait-forward and honest communication throughout project from Derek and Nicole was great. I have a small home in an historic district that needed structural repair, new siding and trim, and other attention. Derek's willingness to approach the project in sections to help me determine affordability options was a great stress reliever. The quality of work, his team of professionals, and his willingness to help navigate the historic requirements and restrictions was amazing! They worked to schedule-as unpredictable Adirondack weather allowed, and kept in close contact to keep me updated. I had looked into using LaFountain Builds earlier, but when I saw the level of work they do, I was certain I could not afford them. Big mistake! You definitely get what you pay for! I wasted a great deal of money and time going with someone else first that wasn't able to do the work and made things worse. Can't recommend LaFountain Builds enough! My house looks new and historically accurate at the same time!

"We recently hired LaFountain Builds for an extensive renovation on our 1876 farmhouse, and the…read moreresults are stunning. Derek and his team demonstrated why they are considered master carpenters in the North Country. Their attention to detail is second to none--whether it was the precision of the finish work or the way they handled the structural elements of the remodel. They took our vision and elevated it, maintaining a clean, professional job site throughout. Derek was often able to make recommendations on upgrades such as insulation and wiring that will save us money in the future. If you want a contractor who communicates clearly and delivers high-end, bespoke craftsmanship, look no further than LaFountain Builds. We couldn't be happier with our 'new' home

Asked for a quote on a complicated electrical problem at a condo I own. I scheduled something for…read moreThursday. Almost immediately after scheduling this, the electrician asked to move the appointment to Friday. Inconvenient, but fine. I coordinated the visit with my tenant once again and planned it for Friday. Heard nothing on Friday. On Monday, I get this email: "I have run into some scheduling conflicts and I will not be able to submit a price for the work you have requested. Thank you for considering us for the work." No explanation, he just disappeared. I called and talked to the guy who wrote this email, and he explained that he can't give a quote on complicated projects. He was simply unwilling to investigate and give me a number. So much for "scheduling conflicts." Don't waste your time requesting a quote. They may not even give it to you, and they'll lie to you about why.

From the owner: We specialize in single and multi-family dwellings, along with commercial projects. Service work is…read morealso provided for residential homes and commercial buildings, and we have an on-call foreman on duty after hours. Give us a call any time for 24-hour emergency services.

I saw the other review only after I had already given him a deposit. Chad is a scammer. Terrible…read moreterrible experience. Took him to court. Waiting to hear from that.

at first he was great. came the first day when he said he would! got paid for the job. Planned to…read morecome back the next week and change out some bulbs and breakers. Showed up 2 hours late that day. Got paid for the job even tho he brought the wrong bulbs . Fast forward to him coming back with the bulbs. he Would say he would be here on a certain day and time and never showed or communicated. When we would text him it was some song and dance. Whole week went by and he never returned. We then asked him to just leave our bulbs on the porch and we would change them ourselves. He shows up when my nanny is here with my sick child and was very rude and when asked to put blue booties over his muddy boots he gave my nanny a hard time and refused. Walked all throughout my home with muddy wet boots! Now we have no heat in our main bathroom and our breaker that he changed keeps tripping. He will not return our texts or calls. Highly do not recommend. That's the only $500 he will ever get from us. I should have listened to the lady that tried to warn me before hand! Do better Chad