A few times a month I Ship some really large bags and this is the closest location to my house. I…read moream always in and out and never have to wait on a long line. the staff is knowledgeable and friendly and Any thing i have ever shipped made it safely to its location.

Rewrite this is for a yelp reviewThis location has the most disrespectful people working there and…read moreyesterday was was the worst. I walked with 3 amazon envelopes. When I walked in there was one lady ahead of me that was being served. At the time none else was in the store. I went to the counter, had my envelopes ready with my Amazon label on my phone waiting to be served. The associate was finished with the lady ahead of me and as she was about to assist me a Caucasian gentleman walked in and without saying a word to me to signaled to him to come ahead of me. I'm standing there in disbelief that I have been standing here waiting and this lady just disregard me and took a customer that just walked in. I said to her did I miss something I am standing here he just walked in, she did not respond to me but went to to back and got the gentleman that worked there he came out she said something to him in Spanish and he said it's because the other person only had item. Mindy you he did not Apologize either and was very rude. I said to him I don't care if I had 100 item and he had one I was standing there waiting and as he walked in she did not even have the common courtesy to say excuse me or anything. O told him that I have been coming there for quite sometime and I have stood in line with just one it3m and not once did they assist me ahead of time additional lu there was no line the gentleman literally walked in while I was waiting..I pointed put that it was not lost on me that it was white gentleman that walked and without and regard she made him come head of me. The gentleman became belligerent that he is tired of "you people" saying everything is racist. Mind you I didn't not call him a racist bit again it is not lost on me the optics when as black person standing waiting to be served and was dismissed when a white person walked in. At no point no one apologized the gentleman was not there when it occurred he was I tha back and came out after she called him and all he did was make excused saying sometimes they will take someone woth one package ahead of the other person again i was standing there no one else heard or behind me when the man walked in and wothout a word to me she told him to come over and assisted him first. This was so disrespectful and the lowest level of service and those two associates need to learn how to treat people with Here's a cleaner, more structured version of your Yelp review that keeps your experience and frustration clear while making it easier for readers to follow: I have had unpleasant experiences at this location before, but what happened yesterday was by far the worst. The level of disrespect from the staff was extremely disappointing. I walked into the store with three Amazon envelopes. At the time, there was only one customer ahead of me who was being helped. No one else was in the store. I stood at the counter with my envelopes ready and my Amazon return label open on my phone, waiting to be assisted. As soon as the associate finished helping the woman ahead of me, she was about to assist me when a Caucasian gentleman walked in. Without saying a single word to me or acknowledging that I had been standing there waiting, she signaled for him to come ahead of me and began helping him instead. I was honestly shocked. I asked her, "Did I miss something? I've been standing here waiting and he just walked in." She didn't respond to me at all and instead went to the back to get another employee. When he came out, she said something to him in Spanish and he told me it was because the other customer only had one item. Mind you, he didn't apologize and was very rude about it. I told him that it didn't matter whether I had one item or one hundred items. I was the person who had been standing there waiting to be served. When the man walked in, she didn't even have the courtesy to say "excuse me" or acknowledge me before helping him first. There was no line behind me and no one else waiting. I also pointed out that I've been coming to this location for quite some time, and there have been occasions where I only had one item while standing in line, yet no one ever offered to help me ahead of some What made the situation even worse was the way the employee reacted when I expressed how it looked from my perspective. I mentioned that it wasn't lost on me that I, a Black customer who had been waiting, was bypassed when a white customer walked in and was immediately helped. The employee became defensive and said he was tired of "you people" saying everything is racist. For the record, I never called him a racist, pointed out how the situation appeared. At no point did anyone apologize. The employee who spoke to me wasn't even present when the incident happened he had been in the back and only came out after she called him. Instead of addressing the situation respectfully, he just made excuses. complete lack of professionalism and respect and both associates need to do better

Kaytee was super helpful and ready to work with us lighting fast! We ended up going with a closer…read moreoption but I really appreciated Kaytee's professionalism and care. I will definitely use her when I'm closer to the area and refer her out!

Very responsive! I emailed Kaytee late at night and she got back to me right away. I appreciated…read morethat very much.

Needed a Notary ASAP for Back-to-School forms and she was on time. She's reliable and well informed.read more

From the owner: Our 15 years of experience not only signify our ability to handle a wide range of documents and…read moresituations but also reflect our dedication to our profession and our clients. Nuestro 15 anos de experiencia no solo significa nuestra habilidad para manejar una amplia gama de documentos y situaciones sino tambien refleja nuestra dedicacion y nuestra profesion y nuestro clientes.

This UPS is one of the closer ones to me and I don't mind going to it because more times than not,…read morethe place is great. They do tend to be a little slow when it comes to trying to get the line down but I don't mind because they are doing their best. The location is always clean but I do think they can do a bit better when it comes to creating an area for a line. There were times where it seems everyone is in a clump that are waiting to be called and it does get very confusing. The staff is friendly and there have been times I see one or two of them juggling multiple guests because it is so busy and they don't want anyone waiting an insane amount of time. I also do wish there was more workers, there only seems to be one, maybe two, working at any given time so it does make the line and wait tend to get a bit longer. When I go it is only to ship out items I need returned or mailed so I have never had to buy anything when I stop in but the prices are reasonable for shipping, depending on what you need shipped and how heavy it may be!

Needed to drop off Amazon returns and was in the area of this UPS Store. The parking lot is an…read moreabsolute zoo on a Sunday, wedged between a Publix and a diner. The staff was professional and quick to scan my packages and provided a tracking receipt. The store was well organized and stocked. Exiting the plaza was worse than the parking situation.

I was in need of a money order so I can mail out a payment. While driving along University Dr., I…read morespotted an Amscot and totally have forgotten that there was a location around here. They have really developed the Westgate on University plaza; now that there's a bunch of residential buildings around, there's a lot more traffic coming in resulting in limited parking. There were only a few people inside when I entered. I received fast and courteous service when I asked for a stamp (price increased to 73 cents) and a money order. Other services offered are: * Free money orders * Cash advance loans * Check cashing " Bill payments * Western Union transfer and much more

I have been in this unit numerous times but today hospitality was amazing Mrs Joui . Pleasant and a…read morepeople person . She's a new addition to the team great job because she made my day. Keep up the good work and again thank you

I needed to return an item to Amazon, and I was able to go to this UPS store to accomplish this. I…read moredidn't have to print a label or even get a box. The customer service reps are always friendly and helpful. It literally takes less than a minute to get the job done in here. This is one of my favorite UPS stores in South Florida.

AVOID THIS STORE!!!! 7/20/26…read moreTwo shipping boxes were purchased and the contents were given to a male clerk to pack the box and ship boxes to Maryland and Texas. Boxes were insured and sent by UPS Ground service. The employee mixed up the labels and sent the wrong items to the wrong persons, which also contained items that were not given to him! So he screwed up another customers shipment as well! When the Owner of the store was contacted; she would only offer to give me two labels for the recipients to print out the labels, then drive to their local UPS stores and send the boxes to one another! We had hoped that she would refund the shipping fees for the delayed arrivals; however she was unwilling to do so. My advice: STAY AWAY FROM THIS STORE! THERE IS NO CUSTOMER SERVICE. Other UPS stores have stated that they would have refunded the shipping fees, in addition to giving us new labels, since it was their fault for the shipping errors. These were packages that the contents were dropped off to them and labeled who should get what items; so this is completely their fault.

I did my initial process to become a Notary through Cynotary and when I was due to expire, I…read morerenewed through Cynotary too. My stamp was a bit delayed (I had a name change.) but they kept me informed and offered solutions. I am very pleased with Cynotary and highly recommend them.

Update: Joyce followed up immediately after my initial conversation with the unknown representative…read morediscussed below. I just received an email status as well. Amended review: If you call to check on a status for your Notary package, and the person answering seems to hate their life, just ask for Joyce. I sent my application a week ago and followed up via email and on the website the same day the tracking information said received. When I called today, the individual answering the phone had no concern whatsoever and simply said, "your package was sent to state, it will take 2-3 weeks." When I asked if they follow up with customers via email the individual said yes, despite no one obviously following up with me for a full week.