Nate was great aqua clear is really good and attentive…read more Would recommend Nate and Aqua clear to anyone

My jacuzzi was not heating up and Steven came and fixed everything including helping me reconnect…read moremy app which had also gotten disconnected. While trouble shooting these issues he also discovered a leak which will be fixed after a part is ordered. Steven was polite and informative. Great service!

I'm kind of baffled by all the positive reviews for this company. We have had consistent problems…read morewith Patriot since not long after we started using them in 2022. The weekly pool service is generally fine, but if anything goes even remotely wrong (which it will because they're scaling rapidly and training new folks), Patriot is nowhere to be found. In the time we've been using them, they've incorrectly cleaned our filter twice, stained our white pool tiles, and caused our skimmer to operate incorrectly. It has been pulling teeth to get them to return to fix it - many calls over many weeks, and at present, our skimmer and pool tile are still not resolved. In the case of the skimmer, our pool has an in-ground cleaning system and generally stays crystal clear throughout the spring months. Twice now, Patriot has come to clean the filter, and the skimmer has stopped operating immediately after. The first time, a tech returned a week or so later and told us their filter crew had forgotten to switch something to do with the skimmer back on (it was immediately fixed once he corrected it). This time, it stopped operating correctly immediately after the filter-cleaning again (same timing, same issue) and Patriot (after failing to return our calls, then sending people who weren't trained to investigate or resolve the issue three separate times) is telling us there's nothing wrong. This has been going on for well over a month at this point, and apparently we're going to need to pay someone else to come out and fix it. In the case of the pool tile (see pics below) Patriot acknowledged fault for the issue, and tried a number of tactics to resolve it, none of which worked. So it seems we're stuck with the stains. There are lots of pool companies in Austin. I'd recommend you go with a company that stands behind their work and fixes their mistakes.

We have been using patriot for over a year and I have to say this is the worst experience we have…read morehad with a pool company to date. Their people are unreliable and inexperienced, they have caused several thousands of dollars or damage to our pool through their negligence and our pool has been mostly unusable this summer because of the issues caused by their team. For context the pool was a couple of years old when we hired them and In perfect condition and working order. We have been waiting on a resolution from them on fixing the damage for several months now.

Super responsive, helpful, and has done a great job for us. Kiwi repaired our pool about 8 months…read moreago and provided great service. Most recently we needed assistance with our hot tub and they helped guide us to the solution without even having to come for a repair. Amazing! I highly recommend Kiwi. They are honest, prompt, and great at what they do.

Amazing job! Punctual and for once I felt like someone wasn't trying g to ge e to do a bigger…read morerepair than was needed!

Fast to respond. They were out the next day to do the leaking test. Identified the 2 problems and…read morereturned the next day (a Sunday) and completed the repairs. Great guys and the least expensive quote. Will definitely use again if needed.

Great customer service, affordable, diligent and expeditious. Highly recommend! Wouldn't use anyone…read moreelse:)

We are so pleased with our pool pump repair, by Graham, with Prime Pools…read more He is so knowledgeable and was able to fix a pump, in one visit. We are so pleased to have found such a wonderful, smart, kind, skilled technician!

The General Manager, Stephen came out to visit, apologize, and rectify the issue that occurred in…read moreMay in which I was charged for a chlorine wash that didn't occur, and a filter clean that resulted in a huge mess. He offered a full refund and a free pool cleaning service and chemical balance. A rep came today to clean and balance the chemicals.

We have used Poolie for the last couple of years. I would highly recommend them. Each tech that has…read morecleaned and repaired issues are kind, professional, very thorough, and give attention to the detail. Grant came today and made sure we were pleased! He told me if there is anything he could do better to make I sure to tell him! Thank you Grant for taking your job seriously and being conscientious:) Thank you Poolie for an outstanding job each week!

We used Poolie for a bit over two years after our rocky start. The cleaning staff is great. We love…read moreJa'von and the cleaning team. What went wrong for us was a series of increasingly expensive repairs. First the lights. Then the pump. But the pump wasn't properly connected with our old control system. So the heater fried and needed a new manifold. Thousands of dollars ($9,548 over the last 12 months). At least 1,200 was seemingly caused by poor integration between our new pump, heater, and analog control system. The nail in the coffin was that we reached out over the weekend... Sunday. Yeah I know it was a long weekend. So we waited patiently. It's midday Wednesday. Got no response. Zero. From the Poolie website: "Upon receipt of a response from a Poolie representative concerning your reported issue, you are obligated to reply within twenty-four (24) hours. This prompt communication is intended to facilitate resolution efforts and avoid delays." If only they made the same commitment to the customer. Cancelled our service today. I hope they level up. Because, as it stands right now, I can't recommend anything but cleaning services from them -- we love you Ja'von!

If you need your pool serviced you can stop looking. Jonathan has been terrific for our pool and…read morehas kept it in great shape! We purchased our house about 3 years ago and tried taking care of our pool by ourselves in the beginning. That was a mistake and made us basically not use our pool. After we hired Jonathan we are able to use it all season. Don't use a big pool company for your pool service, use a local small business. Great communication and will actually explain the process if you want to hear about.

I feel so lucky that we found Jonathan to take care of our pool! He is very communicative,…read moreprofessional, and helpful, on top of keeping our pool clean and looking great. This is our first house with a pool so we knew very little about the equipment and cleaning process. He always lets me know what's going on and even helps me over the phone or FaceTime if necessary (like trying to shut things off during the freeze). I am so glad we have him instead of a company who might send different people to work on our pool or not be available if I have a question. He is also very on top of what we need to fix/adjust/replace to keep things running well and looking good, and he makes recommendations on how to address the issues. He has made having a pool and keeping it clean not a burden at all. I am a very happy client and highly recommend him to anyone looking for top notch pool service!

Left my pool green and did not refund the money even after asking multiple times. This guy - Sandy…read moreis a con artist and a thief. Do not fall for the cheapest price of 200/month, you will spend a lot more when his workers stop showing up for work for week. His workers leave his company every month, one of his workers contacted me and told me that he does not even live in Austin and that he treats all his customers and staff very poorly. You have been cautioned, he will automatically charge your credit card in advance for the entire month and will stop showing up for work.

Do not use this company. Their pool techs do not know what they are doing. I repeatedly had…read moreyellow algae in my pool after the tech had supposedly cleaned the pool. Now after reaching out to Sandy, the owner, and canceling service I continue to be billed ( for the three months now). Impossible to get in touch after many calls.

This was a wonderful business!!! Until the son took over and never did the work. Long time…read morecustomers, and we moved to another pool maintenance business..

Dishonest at high cost. Used this service for a year or so and my pool was most of time cloudy…read more When asked they worked on filter without having known what did but just sent high invoice. Do not command.

After evaluating several offers, I settled on Cabana Boy Pool Service. While it's still a new…read moreengagement, Kevin the owner and operator is very prompt, professional, and has great attention to details. His prices are reasonable and competitive. I recommend Kevin and his company for pool cleaning and service.

Kevin and his team saved the day when they helped turn my green pool to sparkling blue. They were…read morevery responsive and professional as well as flexible to work with. Highly recommend their service