5 stars is directly for the Cortaro Location. Thornydale? Not so much. The Thornydale store took…read moreclients from Cortaro. I'm one of those clients. I have a lower level commercial tanning bed at home. I like to use Celebrity Tan for bronzing/darkening or just boosting my tan for events/trips. I'm a Journalist, I travel so a membership isn't right for me. I came in for a single tan and silicone bronzer, I inquired about any specials etc... The girl upfront told me about a free tan with a face lotion purchase and a free week of tanning with the purchase of certain body lotions. I asked, and clarified a few times with her to ensure that the bottles I chose were silicone. (No, I didn't take time to read each ingredient; that's why I asked her opinion and advice, and low on time.) Bottom line... both lotions were not silicone. Considering the pricing structure at salons of this caliber (Celebrity Tan to be specific in this case), I do expect a certain level of awareness/knowledge of the entire product line they sell. It's a fair expectation I believe. I noticed the lotions weren't silicone when I put the lotion on immediately, it wasn't smooth like I know silicone to be in tanning products, and I've used tons. I left for my Convention to Miami that evening. I'm launching my own news network here in Tucson, my interviews are high profile, so I like to look and feel my best when on camera. (I still haven't used my one week free yet.) I paid around $110.00 for lotions I used once and won't use again. I listed them on eBay for a loss. I think this location of employees is in need of product knowledge and customer retention education, in my opinion. I'll reiterate, I loved the Cortaro location and staff. Too bad they didn't transfer with the clientele. I'll go in today to start my free week and use my silicone bronzers I ordered on tan2day.com. I'm sure the tanning beds are terrific, the one I used there so far was excellent. The tan experience is always great. The beds/rooms are super clean and tidy. There have never been any bulbs out that I've experienced, I assume this is due to responsible and routine maintenance. Honestly, it's the staffs maturity/knowledge that are not up to the standard of Celebrity Tans quality. I suspect it's the age of employees that could contribute to this issue. I know their image is young, beautiful and tan. It pays though to invest in quality over image. Thanks for reading my experience.

Laura was a breath of fresh air. She gave me the run down on all the tanning packages without a…read morehard sell push, that made me feel more comfy to tan. It is a bit pricey and they do want you to sign up for 3 mo. but, you are able to do a daily bed that's clean and provides a sun kissed tan. Enjoy

Absolutely love this gym! Super friendly and amazing staff. A little home away from home…read more This gym is very large with everything you need to complete a great workout. Great selection of equipment. Machines are spread out so you don't feel crammed. Best part is, it's open 24 hours!

Who would pay this. Bi weekly payments required without contract. They require direct access to…read moreyour bank account. I asked is there initiation fee? They said 19.00 but after 45 days there's another 45.00 added. If you want to cancel it is $99.00. Nice corporation.

This business is not worthy of even 1 cent of your money. I requested back in 2024 to cancel my…read more"membership." In March 2026, I received a collection notice claiming I never canceled. This is a horrible way for a business to conduct itself. Of course when I called, they wouldn't speak to me and I don't think I'm alone. I can't be! If a business is reputable and conducting itself in such a way, they wouldn't have to extort people to earn revenue! I won't stand for it. BBB will hear all of it and so will my attorney. SAD!! Btw, They are now called Palm Beach Tan at their Chandler location. BBB gives them a D.

My experience with Tru Tan in Queen Creek has been nothing short of frustrating, misleading, and…read moreunprofessional. I initially visited the salon in September 2023 to purchase a few tanning sessions before a cruise. The young lady at the front counter (likely a high school student) advised me that purchasing two months of service would be more cost-effective than individual sessions. I explained that I only needed one month, but she assured me I could "freeze" the second month for use within six months. That sounded reasonable, so I agreed and used the service for a few weeks in September. Fast forward to April 2024, the month I intended to use the "frozen" second month. Due to a back injury, I was physically unable to lay flat in a tanning bed, and as a result, I never used the service that month, yet I was charged for it. The real problems began in May 2024 when I noticed a completely unauthorized charge on my credit card. I returned to the Queen Creek location and was told they could not provide a copy of my signed agreement in person--I had to email info@trutanning.com. On May 5, 2024, I sent a detailed email requesting: * A copy of my signed contract * Immediate cancellation of my account * Confirmation that no further charges would be made to my card I received no response. I followed up with a phone call and spoke to a manager (possibly named Stacy) who informed me that I could not obtain a copy of the original contract unless I came in and signed a new one--which is not only absurd, but deeply unprofessional. Despite her verbal assurance that no further charges would be made, two more charges hit my account: * $112.90 on July 2, 2024 * $97.90 on July 5, 2024 At this point, I contacted my bank to dispute the charges and blocked Tru Tan from making further transactions. I also followed up with a second, more urgent email on July 7, 2024, reiterating my demands for cancellation and a contract copy--still no response. Since then, I have received 18 harassing notifications from Tru Tan stating that my "payment has not gone through," dated from August 2024 through May 2025. I have not used their services since September 2023. Their refusal to stop charging me and provide a copy of a contract I supposedly agreed to is outrageous. This business has: * Misled me into signing a recurring contract under false pretenses * Failed to provide a copy of said contract * Ignored multiple written and verbal cancellation requests * Continued to charge me and attempt further unauthorized payments * Harassed me for nearly a year with payment notices This is not just poor customer service--it borders on predatory billing practices. I regret not checking Yelp beforehand, as many others have had similar experiences. I strongly advise avoiding Tru Tan at all costs. No service is worth this level of stress, hassle, and outright disrespect for customer consent.

This place is good and the customer service is excellent. But they're advertising needs a little…read morebit of work because they sent me a text message saying 15% off of any purchase. So I scheduled an appointment early in the morning for a spray tan thinking I will get 15% off, just for me to go in there and for them to tell me it only applies to products they sell. Spray tan is really good though. Use a primer and the body wash they sell.

Brianna provided me with incorrect pricing information, then proceeded to charge my credit card…read morePRIOR to informing me of all of the terms & conditions of the cryotherapy membership including the fact that they do not give refunds. No terms & conditions were shown to me or provided to me in writing. Brianna made me sign something electronically which I shouldn't have done because she didn't tell me what it was. After waiting an hour for my appointment, Brianna then said they couldn't provide the treatment because their equipment wasn't working and she didn't know what to do, so I left stating I wanted a refund. Way too many negatives in my first experience with this place to want to do business with them. Brianna said she would call me back by the end of the day but didn't. When I called her back because I didn't receive a call back from her, she told me the manager would call me back but she said she had no idea when that would happen. Now the store isn't answering my calls. If the issue is resolved, I will update my review to reflect that.

Kora is awesome! Super knowledgeable great at her job! Signed up new full membership because of her.read more

Walked in today wanting a spray tan from a new place every other place i went hasent had a issue…read morewith me being 15 they said they could not spray me never going again wouldn't recommend

Enjoying a new gym space. I love the belt squat and glute lift machines. The tread have a sprint…read moreprogram. Massage chairs and sauna are wonderful end cap.

From the owner: 24-hour member access, airPHX air sanitizing system, certified personal trainers, small group…read moretraining, red light therapy, cold plunge, indoor tanning, HydroMassage units, Sprint 8 HIIT Training, Infrared Sauna, Styku 3-D Scanner, rows of cardio - including: treadmills, ellipticals, stair climbers, spin & stationary bikes. Dedicated plate weight area with squat racks and dumbbells up to 100lbs. Flat screen televisions, shower & locker facilities, free Wi-Fi access for members, and use of all Workout Anytime locations across the country!

Breana is incredible!! The tan always turns out so well and is long lasting. I have very pale skin…read moreand it looks natural. She makes you feel very comfortable. 10/10 recommend. Thank you Breana!!

I love getting my spray tans done by Breana! I love not being in a giant tanning salon - the…read moreprivacy makes it so much nicer. She is super flexible with my schedule so I don't have to worry about moving around my things too much. Plus I love being able to text for an appointment. I am a bit of a space case myself so the reminders she sends about pre and post tan care are a god send. All in all no complaints! 100% worth checking out!