I can't really sum up our experience with this resort other than "wow",…read more First of all, the pictures are far from reality, way, way, way far. The place was so dirty and filled with bugs, couldn't open any windows (mid June, mind you) Because the untrimmed bushes outside would leak into the house, bringing their entire echo system of bugs into the house, so we had to endure the 33 degree heatwave windowless, with not even a fan to air the rooms. Second, we went to the park Caffe to have brunch, first time was fine (tho food is just left overs of the packaged food from the supermarket). The day after we went again, as it's the only place to eat in the morning times. the waitress, a young, local, dark blonde woman with glasses, scammed us. Once we ordered, she asked us to pay on the spot, while giving her cash money, I asked for the check. She did not bring us the check, after asking for the check for the 4th time, I saw her head to the register and mess around with 5 different checks, trying to reach the correct amount she charged us, Eventually we got a check that was the amount she had first asked us for, but different items from the menu, Knowing she had done this maliciously, I stated to her what she'd done, told her to pay us our money back, or we will call the police, she gave us the money back and apologized, terrified for being caught, to what seems, the first time. When checking out, we went to the reception in order to report the waitress, in fear she might be stealing money from unsuspecting tourists methodically, While explaining this to the people at the reception, the woman there asked me what I want her to do, if she gave me the money back, Shocked by that response, I walked outside while they told me I could go to the cafe, but I've already tried complaining there and everyone just says "I'm not in charge". I have to declare that while expressing my complaints, I was very respectful and polite, But that didn't stop the woman who identified as the manager, Gwennily gielen, to be rude and call me a bitch to my face, while expressing very childish behavior and shoving her name tag in my face, RIGHT INTO MY FACE, saying "you have problems all the time", this is what you get when you try to complain about a serious problem that they might have of scamming people, but I suppose it's backed by Center Parcs, otherwise I can't tell you why a case of theft is so negligible to the management, I will see that this complaint reaches the police as it seems they do it methodically. I would like to mention a guy named "Ronny", who was very attentive and really did try to solve our issue regarding the bugs and the house not being cleaned before our check in, Thank you Ronny.