Sometimes I pick up or drop off from this station. Parking for pickup or drop off out front is…read moremellow, not hectic like airports as not nearly as many people coming and going. For quick pick up there's no charge or at least I haven't paid anything. The bathrooms every time have been clean every time I visited and the historic building as well maintained. Boarding Amtrak is also relaxed compared to airports with security and the massive crowds. In the north east corridor I often ride the train as it's just easier particularly between Baltimore, DC Philly, New York and Boston.

Baltimore Review 1/Many:…read more I was at this relatively small train station recently when I went to Baltimore by Amtrak. Going in was easy, while leaving was delayed for an hour plus, but I can blame that on Amtrak, not this place. Outside of the various Amtrak services, you can also use this spot for the local MARC or as the terminus for the Light Rail. Going back felt like a bit of a schlep as the taxi lane was very overcrowded, but it's a transit station so it's almost expected. Compared to some other stations I've been to, this one felt relatively small. The ceiling was nice, and the place was relatively clean, with some of the space feeling a bit underused. Otherwise, the only food options were a Dunkin' Donuts, which appears a bit pricier than usual, and a convenience store with a relatively nice selection of snacks as well as some t-shirts and other touristy things. Along with these, there was a vending machine or two. There's pretty adequate seating, and the staff member I interacted with there answered a question I had regarding the aforementioned delayed train. I would comment on the bathroom, but I didn't go. Perfectly decent small train station. I prefer some other places, but it worked for what it was.

I ordered 100 roses for my daughter's birthday and had scheduled an uber courier to delivery it…read more The flower shop took pictures and everything. Long story short, the flowers never made it to the destination. And Uber did nothing about it except refund the $13 trip!! They can't even get in touch with the driver anymore.... So they say! The driver did not speak English at all. They are the absolute worst!! Take all the money they can from people and hold no accountability!! See less

No more Uber Eats for me. My grocery order not left on my porch. Picture was someone else's house…read more I figured out it was next door. However, they claimed it was delivered successfully and they confirmed. I'm the one who must confirm that Sir. And for me to promptly retrieve my order. How can I retrieve what's not even there? Fortunately got my groceries. But had I not, they obviously weren't sending out a refund voluntarily. I really just want my tip back. I can't do stupid.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

**DO NOT BOOK** I…read moretried to stay here but the owner didn't pay their power bill. I was jerked around with for three hours until I was able to get my bags and book a hotel. I then had to file a dispute through my credit card and text the owner multiple times in order to get refunded. The owner wouldn't contact directly until I had to find their number on their now defunct website. They repeatedly told me to stand by for refund, however it wasn't until I found their account on PayPal that I was able to request a refund. I was again told to stand by multiple times before finally getting a refund. Unfortunately this experience left a disappointing impression of Baltimore for me on my holidays.

Pros: One block from Penn Train station…read more Will pick up people from BWI Cons: The small lockers do not lock. All valuables are up for grabs. Has one refrigerator for all the guests. Seating for about 4 people at a time. No living room. Does not answer phone use email. RE: lockers. Asked about lockers and was told this hostel has them. NO OTHER INFORMATION. Upon arrival, the man who lives at the hostel said "we have small lockers that do not lock. If this does not meet your needs, we can refund your money,." He needs to be trained in what makes for good "customer service", before he will become a valuable part of the staff. After some back and fourth exchanges, he said "there is a place where your things can be locked up, but you will not have access to them unless you connect with me".

My husband and I just started using Charm City Connections on a recommendation from my daughter…read more We are very impressed with this company. The driver was on time and very professional. We are definitely using them again.

I use Charm City Connections for our business training events in Towson, MD. They are great to work…read morewith from upfront planning and there professional service and always on time. Highly recommended.

Fake a$$ taxi service! I called their number and received a text confirming pickup time. I booked a…read moretrip from the inner harbor to BWI on 8/19/2025 and they certainly didn't send a clean red taxi my way. Instead, I was in a filthy, absolutely disgusting car that reeked of marijuana. I shouldn't have even gotten in it. Ended up with a massive headache at the airport because of the smell. Pictures don't even do this nasty ride justice. The driver was okay. We didn't say a word the entire way. Sketchy as hell vehicle and taxi service. Pick elsewhere for your ride! Never again!

Literally don't ever use this fake service. This is not an actual taxi service, they just charge a…read morehuge flat rate? Charging $25 for a 2 mile distance you must be ridiculous. Uber lyft and empower can get you a ride for the same distance for $7. Never using this service again. Then asking me to Zelle? Yeah no lol. Do not ever use this service EVER.

We have used Frederick Airport Connection multiple times now and will continue to do so. Dan and…read moreDari run an excellent transportation service. They are professional, courteous and always reliable. Sit back and relax and leave the driving to them.

This business sounds like a great place to ride with and drive for. I use to drive for a…read moretransportation company, I loved it, best job ever. If you treat people nice, drive safe and have a clean disinfected vehicle. You will have the best time meeting new people and going different places or even staying local. Enjoy the ride and the drive. Be Safe X-NEMT Driver

Nice regional train service across Maryland. I wish it ran more frequently especially during nights…read moreand weekends (especially Brunswick and Camden lines).

More than 30 minutes setting on the damn tracks waiting to arrive at DC Union Station! We were…read moreforced to set for 4 FUCKING TRAINS to go as if our money and shyt! Then they dump us off at the very end of the train tracks, so we had to walk the entire track to get into the station. Then they call for the next set of passengers to board the train that we're exiting before they allow us to actually exit the train. The level of idiocy and incompetence demands termination and reimbursement!. I am a commuter that works in Baltimore. So I purchased the CharmPass. But this service will shut down and alter on any given day without any notifications. And the changes never show in the app. I worked Monday. I purchased my weekly pass but could not get to work because the Marc didn't run on Monday. No notification to pass riders and the trains showed as scheduled on the transit app and the DC Union Station schedule board. I'm so tired of this pos operation! Shut it down if you can't get ppl to and from their destinations. DO BETTER OR GET OUTTA THE JOB!!!!!

If I could give a "0" I would. I reserved a reservation with BWI Airport Sudan and Shuttle service…read moreand requested a 7:30 AM pick up. I was supposed to receive a call upon arrival. After 15 minutes no one showed so I tried calling the "24 hour" phone number. From their I called several other times and ended up being sent directly to voicemail. Finally after 8:00 someone called me back but at that point I was already late for my meeting. It's just bad customer service.

Do not use. Used once without issue on inbound BWI. Booked a return and they simply didn't show up…read more No call, no warning. Unable to reach by phone. Almost missed our flight. THANKS #BWISedan for leaving us hanging. Like others, I'd give -'S if possible.

Limousines Inc exceeded expectations. Communication is so important in today's world and the way…read moreShannon excelled at communicating sets Limousines Inc. above all others, which will be noted in future recommendations! James did a great job. He was punctual, cordial, a very safe driver and beyond accommodating. He suggested a stop to pick up a bottle of champagne! We all had a memorable birthday trip from Calvert County to a fine dining experience in DC enjoying very comfortable settings in transit. Thank You!!

I was very nervous about renting limo-bus for my daughters 16th birthday party. Reviews on a lot…read moreof the various companies are all over the place... things like "the driver didn't show up", or "the bus was a mess". I'm happy to report that Limousines, Inc easily surpassed all of my expectations. The booking was easy. The driver called 5 minutes before the pickup time to let me know he was already at our house. The bus was not only spotless, but well stocked and well laid out. I would not hesitate to book this bus again or to recommend it to my friends and family.