Type of care was exceptional. Knowledgable, clearly explained all options and costs.read more

My mom's car got hit in their parking lot, and the manager and owner were EXTREMELY UNHELPFUL…read more Refused to check the cameras, and said they would call her back to discuss this and they haven't returned any calls. The owners name is Rose, and her husband is Carl Sheline the mayors wife, so I guess this makes perfect sense. They have no issues taking your money for dental work but if anything happens, they won't HELP.

First exam went as usual. Felt relaxed and good about the office and staff, but. When making an…read moreappointment people need to ask for the Dr that is in network with your insurance. Dr Drew is listed as in network and even a spot lite dentist in Met life website. I have my appointment and they switch me to a dentist that is not in network. Other dentists in the office are what I would call sub contractors. Bait and switch?

Dr Drews provides Excellent dental expertise from state of the art equipment to knowledge and…read moreskills in dentistry. I am a senior and received oral care from 5 dentists in my lifetime. Dr Drews has provided me with Exceptional dentistry skills compared to others. He is Very Focused and Highly Skilled in his field. The Staff are so Friendly and Knowledgeable. What a Terrific Team! I share this information with everyone I know on a daily basis. My only regret is not having seen him Sooner... Betty Perreault

I have a full upper denture and a lower partial that was not made by them but they recently gave me…read morean adjustment with special attention as if it was made at there place. Dr Burns and her assistants made me feel very much at ease. The clinic is easy to locate.

The care and staff are excellent, I just feel the scope and range of services they offer are too…read morelimited. Unfortunately this is why I have left this practice and found one that offers more without having to refer to outside providers. For example, I recently had to have work on a dental implant as well as issues with my gum and was able and was able to do this with my new dentist. At Riverview I was referred outside.

So, I've been traumatized by dentists in the past. I have spent enough money on my teeth to put a…read morekid thru college. I've never needed braces or outlandish dental care. "Bad teeth run in our family" is something my my whole family can attest to. I've seen my fair share of dentists as I've moved around a lot in my adult life. I've never been excited for a dentist appointment. I'm not the least bit embarrassed by my smile, on the contrary, I'm pretty happy with it. But if I could skip ever sitting in those lounge chairs of terror again- I would. In a heartbeat. I broke a tooth. It's been a couple months now. I saw 2 other dentists, I wait MONTHS for both appointments: and I don't know about you, but when it comes to medical stuff- I trust my gut. I was NOT letting them touch me. Long story short, it turned into an emergency over the weekend. I was awake all night with a swollen face, what felt like a kitchen knife stabbed into my gums and no relief. At 8:01 I called Willow Run and told them I was dying (not in those words, but..) it went something like this: Lady (Jenn I think): Hi thank you for calling Willow Run Dental how can I help you? Me: hi, I have an emergency. I have a broken tooth. Jenn: Are you a patient of ours? Me: No, my dentist is in Florida. Jenn: ok, well we don't have any appointments with a doctor today, but we could get you into a hygienist chair.. *no, she's in pain!* (I think she was vouching for me to a coworker) ok, we can get you in at 9:20. If you could come early to fill out paperwork that'd be great. Me: already on the way there. So, I walk in- the door opens and the angel at the front, Debora, says in a sweet soothing voice: "hi there, you must be our new patient." (While doves flutter from her shoulders and stars twinkle in her eyes. I'm not kidding, she's pure sugar.) At this point I'm thinking "ok, Hannibal Lecter could be the dentist at this point and I'd come back just for Debora. The waiting area is small, but she sure does make it feel homey. The door pops open at 9:20, as promised, and JoJo the hygienist of the century waves me into her cubical and I'm immediately at ease. She reminds me of the cool mom everyone loves because she makes the best snacks and you can tell her all your problems and she doesn't judge you. She was so delicate and kind, and when your tooth is thumping and your mouth might explode- being delicate is a big deal. Also; she ASKED ME WHAT I WANTED-- nobody ever does that, they just tell you what your choices are and make you pick. Very important. Ok, so, I'm feeling pretty confident in my choice so far. And in walks Dr. Schneider. She has soft hands, but a very firm, confident handshake- but, best of all- she doesn't shake your hand and drop it. She holds it for a second. I'm a firm believer in reading someone by their handshake. I could tell she's confident and particular, but caring. She took a look at my mouth, reassured me that everything except my broken tooth looked good and then-- she ASKED ME WHAT I WANTED to have done, again I say-- nobody ever asks anymore! Dr Schneider and JoJo spent time going over my current issues, explaining what it meant for me, offered me immediate pain relief, and then let me decide the best course of action. I'm blown away. I cannot say enough how comforting and kind all of the ladies were that I had the pleasure of seeing today. 100/10 would recommend Willow Run Dental to anyone and everyone. Unless you're a jerk, then don't go there and ruin it for the nice people.

Absolutely the most comfortable and pain free visit ever. The staff is constantly checking your…read morecomfort level. I received good information about preventive dentistry as well as sound advice concerning products and techniques available to the patient that promote dental health. They are completely up front about the costs and the options. They schedule my office visits congruent with that of my spouse. From the receptionist to the dentist, they are all about the patient.

I don't know why there are only bad reviews here. They are all nice to me. I love my dentist. She…read moreis so good. The hygiene ladies are nice too. Only the office manager is mean but she has nothing to do with the dental care. Once when I had a mix up with my ride she booted me out to go wait at Good Will. Not removing a star for that though. My fillings came out perfect with almost no pain at all and my tooth removed went perfect too.

Lack of communication, knowledge, payment scam ect...... I have been dealing with them for awhile…read morenow and very disappointed by the lack of skills with there custom lab if I did half ass work like that I wouldn't of had a job. Stay away!!!

Jake is outstanding! He is extremely professional and a very talented hygienist. Dr. Cyr is the…read morebest dentist I have ever seen in my lifetime! The whole team that I dealt with was very welcoming and professional from reception right on up. Outstanding dental work! The very best!

First of all I've never seen such friendly and nice people. They answered all my questions I had…read moreand I felt confident letting them work on me.

These guys will cancel you if you miss an appointment, regardless of the reason. Apparently the…read moredemand is so high that they can dismiss their existing customers with impunity. Explain the logic when they are scheduling people 3-6 months out, and require a 48-hour cancellation, but they only send a reminder inside 24 hours? When she called to ask why they fired an existing client, they wouldn't discuss it with her, like adults might. Instead they referenced a letter they sent via the US Postal Service that announced the official severing of our relationship. So, yeah...fun people who wear costumes. Great. But they treat their customers poorly at best.

I had a tooth crowned on July 5, 2021. 16 months later my tooth was extracted because the decay was…read morenot removed when crowned. Unfortunately this is bad enough but imo not the worst part and sorrowfully this review. I had xrays on oct. 5, 2022 and told the doctor. Dr seymour, that I had a sore tooth, not knowing it was my recent crown. I was told all looks good. Ok you are the doctor! two months later i go back with worse pain. It was then I was told there was decay in my recent crown (That was not removed when crowned) so free new crown, however in this case free extract! . X Rays did not see this during my check up when i also mentioned my pain in the tooth? I am so sorry to have to be so negative this time of year but i feel this is inexcusable and get this ... i had to ask for the crown refund! I might add Dr Catterton rude response has also prompted this review. You would think the "manager" would know enough sense not to further enrage an unhappy customer. Real genius he is! great bedside manner as well! If you have read this far ... Up to you, and thanks for reading!

I like Androscoggin Dental Group. It's quiet n they are compassionate. They answer my questions n…read moreconcerns. No more anxiety going to the dentist.

The worst experience I've had with a dentist. Let me just say that I believe the place to be…read moreunethical and definitely full of lies. They dragged me on close to 4 months. Outrageous behavior and character. It's all about money and ego.

Aspire has been really great to work with. Sadly my insurance changed through work so I will need…read moreto find a new provider but I wanted to leave a note for the whole Aspire team and Dr Lee for how they've taken care fo me in my time there. They have been unbelievably responsive and accommodating, fast, friendly and always willing to listen to what I have to say and make sure that my dental care is working for me. I've had both cleaning and ortho with them. I highly recommend Aspire if they are an in-network provider for you! ...and worth the drive :)

Can a provider keep the money from an overpayment? Often, an…read moreinsurance company ignores the amount paid by the primary and makes payment as if no other insurance is involved, resulting in overpayments. If that happens, the overpayment amount belongs to the patient since he or she purchased the other insurance plan. Again, the provider cannot just keep the money. That is Fraud. But at Aspire that is the policy!! Don't plan on seeing a dime, even if you have 10 policies. Don't plan on your insurance being billed within the 2weeks after the work is done, it may take a year. Don't ever believe a bill a year later you could receive a suprise. A Dental office is measured on metrics. One is claims processed correctly the first time. 0% at this office. 1 error per dental claim! Second is time to submit and get paid. If you purchased your own insurance and have several policies the all can be sent at the same time. Ada form with full bill. This office can not get insurance processed in a months time. 1, 2, 3, 4. They have no idea how it works. They think all insurance copays and has to use those submissions rules. And don't tell them different! They definitely know what they are doing. You would be better off letting your dog submit the ADA forms!