Having spent $100.00 for tickets only to discover that the paper option for tickets mailed to your home has been eliminated, also that confirmations via email have been eliminated to GCI customers, an issue with CenterTix that has been ongoing for years, even though (hello?) I get CenterTix promotional emails all of the time. No refunds are issued regardless of the reason including that of CenterTix current failure to deliver decent customer service, something which obviously has become a thing of the past. It's almost as if this business has left us and affiliated itself with lower 48 mentality. Gone is the local service we have all come to know and appreciate. As a longtime customer who has purchased many tickets over the years, this most recent purchase will be my last. The two women I spoke with on the phone were very cold, especially the second woman who proceeded to argue with me, which prompted me to hang up on her. I used to be a ticket seller when it was CarrsTix, so I know what I am talking about when I say the current situation at CenterTix with customer service has become quite deplorable. Not everyone uses their phone to make purchases, mainly because of potential security threats. By forcing this method, CenterTix is making the purchase of tickets very inconvenient for many. Many who have had satisfactory results using their PC and having their tickets mailed within a few days to their home. Then to treat customers poorly on the phone just because they are frustrated is unwarranted. I will no longer be a customer of CenterTix, and I would not be surprised if many others like myself follow suit. read more

Came in person to purchase tickets. Very friendly and helpful with regards to getting you the right seats. Much better than dealing with the website, where the software is glitchy. read more