Cancel

    Open app

    Search

    Central Library

    5.0 (1 review)

    Central Library Photos

    Recommended Reviews - Central Library

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    18 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Manchester Central Library - New ground floor.

    Manchester Central Library

    4.4(44 reviews)
    21.4 mi

    Modern library in the heart of the city…read more Business and IP centre is worth a visit. Good cafe. Directly opposite Tram station.

    I've genuinely never left a bad review in my life, but the experience I had at Manchester Central…read morewas beyond disappointing. I came in to print a few pages and was incredibly polite the entire time--even when things kept going wrong. The papers kept coming out incorrectly, but I stayed calm and asked nicely if they could be reprinted. At no point was I rude or demanding. Eventually, the price on the screen didn't match what it should've been, but I even said I'd just pay the higher price to avoid causing trouble. After paying, one of my documents printed completely wrong--an A3 image came out as A2 on an A3 paper, with no visible writing. I pointed it out and explained that I wouldn't pay again for a print that was clearly incorrect. This clearly upset the ginger receptionist at the bottom front desk, who suddenly told me (in a very rude and dismissive tone) to not come to her anymore and that I should take out cash and print everything myself. Even then, I told her it was fine--I actually felt bad for making her print something I didn't pay for, even though it was their machine's error. But on my way back to my seat, I overheard her talking about me to another receptionist, and when I showed the incorrect printout again, another staff member (with shorter hair) said it was my fault. I've never been treated with such disrespect by people in a public service role. You'd expect librarians to be kind, helpful, and professional--but what I experienced was the opposite. I walked out feeling embarrassed and uncomfortable, despite being nothing but polite and patient throughout. Absolutely shameful service.

    Photos
    Manchester Central Library
    Manchester Central Library
    Manchester Central Library

    See all

    Central Library - libraries - Updated August 2026

    Loading...
    Loading...
    Loading...