I am very disappointed in Central Maine Power and their lack of compassion. my young (18) daughter did not move into the home until January of this year, when they flew from Oregon to Maine to live with her father. Prior to January, they were living in my home under my care. These young girls are not seasoned renters; they are barely adults who were simply trying to build a relationship with Liliana's estranged father. He had not been in her life for 14 years. What followed was a tragic and destabilizing series of events. He was arrested in March for domestic violence, and his wife moved out shortly thereafter. MY daughter and I were both assured by her father that he would continue to cover rent and utilities, as they had only just arrived. However, after his arrest, the court barred him from returning to his home, as she is a witness in the case. Since then, they have been left alone to manage the aftermath of his legal and financial abandonment. They are not responsible for the electricity as they were living WITH others. This is NOT their home. This is not their bill. They are not accountable until the day it was transferred into their names. All previous usages should be billed to the account holder. Especially since they have been told he was going to court to come back home. These young women are now scraping by with minimal income. I'm helping them as best I can with food and gas, but they simply cannot afford to be saddled with someone else's unpaid utility bill, especially one incurred before they ever moved in. Yes, CMP put all of this usage on them and they now have a bill over $400!! I asked CMP with sincere urgency and compassion to waive or remove the back charges from their account. They are not the account holders for the period in question, and holding them responsible for his bill would only further penalize them for circumstances they never asked for. They refused and basically said, "Too bad!" read more

CMP is the worse power company I've even encountered in any state or city that I have ever lived in. If they didn't have an illegal monopoly on power in Maine I would switch to literally any other power company. A 2 year old child couple operate a power company better than these imbeciles. They seem to delight in randomly turning off the power for planned outages when the temperature is in the single digits. They never notify anyone that they plan to do a "planned" outage. They've ruined several appliances, made me fail a test for a class when I was getting my masters degree, caused many personal injuries with their blackouts. I wish to God that any other power company would come to Maine and reduce us from CMP. There's no way it could get worse. read more

No electricity again thankfully only 3 hrs no storms or anything, outages in a few county's, I lived in Western Massachusetts for 48 years and only experienced 3 outages, so far here in Mid coast Maine I've run out of fingers and toes to count how many times we lost power, it's bad enough what they charge you for inferior service. Get it together CMP. read more

I know yelp reviews tend to lean towards the negative more often than not, but I must admit I was honestly shocked at how not one review of this company on this platform could even bring up one of the several positive qualities of this fantastic energy company. I'm writing this review in hopes of remedying this great injustice. It seems every other review on here likes to claim that because CMP has absolutely nothing in terms of direct compition within the energy market place, and never has, that this "so called fact" means CMP as a company has absolutely no intentions of ever try to deliver even an acknowledgement read more

It is my opinion, once again, they got caught with their pants down, so to speak. The media didn't play it up the way they usually do, and it was a case of "Peter and the Wolf", and they paid no attention, and it was worse than the debacle that happened in 2017. They need to be proactive instead of reactive, and why are they not? I'm getting some damn fed up with being the recipient of their stupidity time after time. Maybe if they spent their down time trimming branches off wires in anticipation of just such an event, they wouldn't have had over 400,000 customers without power as a result. Do they think it would be too prohibitive? Just exactly how expensive must it have been to elicit the help from another country and other states? Judging from 2017, it must have cost a great deal, because they tried everything they could to recoup their losses, and strategies that were not exactly above board. read more

I too lost power two days ago. Typical storm in Maine. But since they don't trim trees anymore a lot of people lost power. No updates or at the very least incorrect ones. We have contacted the company through Facebook, Twitter and the company's email. No response. Every weather event their website crashes and I mean every weather event. If you complain on Facebook the trolls are out in full force. I am retiring in 10 years. We have decided to leave Maine because of this reason. They are a monopoly here so you can't go anywhere else read more

We spend 3 months trying to get our billing information changed with this company. We spent 15-30 minutes waiting for a customer service representative on 6 different phone calls, and send two e-mails, which were ignored. We were told 2 different members of the family had to call; they both did so, yet next time we called, they told us that that person who had already called, needed to call. Apparently no record was kept. We finally reached a service representative who knew what to do, and even so, because the computer was "slow," and "was not processing the change," spent another hour on the phone. Is this good customer service? Pretty sorry. read more