I just spent 7 days on 3 West. I have NOTHING negative to say. They took care of me on all shifts,…read morefrom intake to discharge. Even when I went home fell and had to return. This is MY hospital and it should be yours too.

I had outpatient surgery at the Shadyside SDS Center on 7/29/26. My experience? I was BLOWN AWAY!…read moreFrom my first contact with Lori at check-in, every individual I interacted with were almost like they were sent from Heaven! All the staff were friendly, helpful, professional and in my opinion are the cream of the crop. The facility was clean, not very noisy & my privacy was always ensured. My requests were answered quickly and honestly, I don't think there was anyone who wasn't smiling. This is a team that works well together to provide the best care possible. I would have no problem suggesting that anyone who needs them chooses UPMC Shadyside Same Day Surgery.

I walked in at the last minute to get a printout of medical records that wasn't previously…read morerequested. Desiree was such an angel and so helpful. She printed out everything I needed and then gave me additional information that may be needed. She needs to be promoted to office manager or giving a raise. She's amazing!

We have been trying for WEEKS to get ahold of someone to discuss and insurance issue, have talked…read moreto MULTIPLE people and they sent it to collections. SCREW this place

Beware of this place !!!! The so called doctor i saw was a goof ball with this crap about Tumeric…read more It fix every thing ????? WTH Do your self a favor and go find a REAL DOCTOR !!!!

I smoked cigarettes' for nearly 40 years. Although I tried to quit many hundreds of times by taking…read morepills, hypnotism, prayer,etc the one person that did not give up on me was my PCP,Dr. J. Goasi. Because of his persistence and support I finally quit over 13 years ago. This doctor stayed strong and never quit counseling me because he truly cares for his patients--not the money. I would not be alive today without this professional support. Jim Zalar, former smoker

I am a frequent visitor of the lab at this location. I have also utilized different departments for…read moreother types of testing. Sometimes the waiting room is packed, other times there isn't a soul in sight. Everyone that has provided me care has been great so far. The mammogram process is easy and not stressful, they give you answers before you leave the buidling. Top-notch quality care. For the people that complain about wait times in the lab, make an appointment online and it shortens your wait.

Great facility at North Fayette. Convenient and no parking fee…read more I highly recommend it.

Dr. Angela Tran and Dr. Chodisetty revived my faith in health care. They listen to all of your…read moreconcerns, they are responsive, attentive, and a direct example what all health care workers should emulate. I thus far have not had any issues at this facility. No delays. No attitude l. 10/10 service

Margaret Mass is not a good doctor. She came over one hour late, making excuses without even saying…read moreshe's sorry. She was arrogant and made me feel guilty that I'm upset she's late. She refused to believe me I had a history of low hemoglobin until I found old labs and showed them to her. Only after that she said ok we'll check your Iron. I said you see not just iron is low, I don't feel good and need to check Feritinin too, she said she but I don't think you're insurance so cover that. She was a disappointment and a waste of time. No empathy, I never came back so she lost a client so easily.

I actually had a pretty good experience during my stay at UPMC. It's hard not to when you show up…read moreand you're dying and they fix you up. My problem is not with the care I received. I did not have a choice on the hospital I went to, UPMC was the only place open and I was hardly even conscious when I arrived. For the love of god, if you have any choice on where you get your treatment, GO SOMEWHERE ELSE. All Hospitals are expensive, but usually they are willing to actually work with you on the things they charge you for. UPMC has told me on no less than 4 occasions now that they will absolutely not work with me on my bill. I asked for explanations on things like the 10,000% mark-up on the same nausea medicine I get over the counter for $10, and every single time I'm told "Oh that's what it costs, this is a teaching hospital!". They don't even try to explain duplicate charges. I have been forced to take a ridiculous amount of time off of work to jump through their hoops only to get absolutely no where with them. Bonus points: Apparently the emails they have listed all over their website are not actually in use. They say they'll send you information in the mail, important things like the financial aid application you requested, and then they just won't. But they are real quick to threaten you with collections!

I was brought in the University of Pittsburgh medical center in the emergency room. The emergency…read moreroom nurses had amazing bedside manner . I was transferred to the 8th floor for two days where the nurses and the doctors exceptional patient care and were so nurturing understanding and empathetic to everyone of my needs. I was transferred to the cardiac floor the nurses and doctors on the cardiac floor went above and beyond to ensure I was comfortable stress-free and well taken care of. Floor 8 Christine and Richard were so incredible with bedside Manner and taking care of any questions or concerns that I had. On the cardiac floor natalie and Riley are the definition of an exceptional spectacular knowledgeable nursing team. They went above and beyond the scope of Nursing. They were such great listeners they had such great knowledge their personalities were incredible and they made sure every need of mine was taken care of with such a sense of urgency in such a sense of caring that I would recommend uPMC to anybody with any health issues. I give floor 8 and floor nine of UPMC 10 out of 10 Stars in would highly highly suggest that if you want some of the best nurses and doctors in Pennsylvania to use this facility. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

The worst medical facility on the planet do not go here. Very unprofessional and very incompetent…read more They destroyed my career has a truck driver in 6 weeks because of some misunderstanding on their behalf. And it took me a year and half to get it back. They showed no remorse about it and they didn't care if I had to live in the streets nothing. They feel like they were doing the right thing even after 3 years of destroying someone life. If I could i would give it 0.0 stars.

Here I sit annoyed. It has nothing to do with the medical care but all to do with my bill. I am…read morehere for a follow up appointment for my foot. Even though it is at my "home" office it is considered a specialty fee since it is with sports medicine. $40 instead of $25, ok that is fine. What the problem is is that when I came into this appointment and paid before I got seen the person at the desk states, "you have a balance of $15." Ummmhmm. What? They said it was for my last visit. I said I paid my last visit in full here is my receipt. Apparently the person who did my paperwork charged me wrong and I never realized and neither did they. Irritated. Not that $15 is going to break the bank but it has been 3 weeks. I received no letter of apology, like sorry we made a mistake ... NOTHING. Just to be told that like btw you have a past due bill.... Like I don't pay my bills. The lady at the desk then brushed it off saying you can pay it later don't worry about the money now. It is ok you can pay it later. Also she said she couldn't see what the past due was for. Just that it was due. I asked for a why and when and she couldn't give me details. If I didn't have my receipt from the last time then what? So here I sit. Annoyed at their mistake. Also I asked since I am here could I ask someone about this cough a nurse or someone. I got pneumonia a few years ago and colds now freak me out. They said probably not but they could try. But it would be easier just to make an appointment for another day.

Previously Dr. Wong helped get to the bottom of an underlying problem which was missed by other…read moreDoctors. He's very thorough, yet streamlined in process and costs. Today he was able to help me with a virtual visit. It was so easy, Dr. Wong is great at communicating options and treatment plans, working with you. If you need labs, he'll order them or if you like, email you directly. If you have insurance, and choose to use it for the lab, that's fine. Or he can set you up for a discounted rate! Go see Dr. Wong on ihealth!

Walked in on a Saturday morning, got out with a diagnosis and prescription 30 mins later. Efficient…read moreand affordable! Only minor issue is, you can kinda hear people talking in the doctor's room while you are in the waiting room. Patient's privacy could be better.

Summit medical Center 3121 smallman Street they are very unprofessional and treat people with…read moredisrespect. Your counselors down there pick people as friends. The female Michelle second in charge down there is very rude has her favorite people and also has people that she treats like garbage.

Some undereducated and ineffective therapists. An unwelcoming vibe. People must be able to get a…read morePsyD through mail order--a few clueless people cannot deliver what we need. AVOID!