I have had big issues with the way this company handles the billing department. No statements for 2-3 months and then you get hit with 2 at once. Also, I had phoned the office to get a balance on my bill, was given an amount and it was paid. Then I get a statement a few months later showing a previous balance that was dated before I had made the phone call to the office to pay my outstanding balance. I get information in the mail that lists the equipment--cost/insurance pending and my portion of the fees. There are a lot of things on these forms that are blacked out. Hmmm....what is that all about. When I would call to order supplies, I would be told I couldn't order anything because I had an outstanding balance (that I was unaware of). I think the staff has very poor customer service skills and the communication is lacking as well. Of course, this is just my experience with Central Oxygen, but, I would not recommend them to any of my family or friends. read more
