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    Central Vermont Eye Care

    1.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    1 year ago

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    Ask the Community - Central Vermont Eye Care

    Rutland Primary Care

    Rutland Primary Care

    1.5(4 reviews)
    0.4 mi

    It is impossible to get ahold of anyone, they rarely call you back. The best way to get answers is…read moreto go directly to there office. Also, if you have to reset your portal login. You will have to WAIT for your authorization code because they MAIL IT. It's ridiculous.

    I hated this place…read more Just to start care here you have to send out records requests and if those records don't come back you can't make an initial intake appointment! They then leave it up to you to get your previous providers to send the records. After this, I needed a referal to see my surgeon who is out of state, my doctor Lora Lapreese said she would send out a referral. That didn't happen. One of my medications required a prior authorization because it's a controlled substance, but before we even got there she made me sign a "stimulants contract" saying "oh everyone in VT on these medications has to sign these". That's a lie. Also, after the insurance company put up a fuss about covering my medication because it's expensive, I then had to call daily to motivate her nurse to do her job and figure this mess out, all while not on my medication, and getting discrete undertones of being treated like a junkie. The doctor's nurse rarely calls me back. The answering staff are an experience too; Every time I call it's something new, they're either rude, short with me, continually transfer me to voicemail before I can finish my statement explaining the intended party to be reached is at lunch and that I need to speak with someone else, I've had answering secretaries gatekeep me from talking with my doctor's nurse by continually asking me for my DOB so they can look me up then when I comply they proceed to try to help me themselves which they can't because I already tried that and had to call back, and when I ask for my doctor's nurse repeatedly they continually block me. Very frustrating. I also got to meet their outwardly transphobic psychiatrist/nurse practisioner Claire Connor who made it perfectly clear to me that she should not treat me because I am transgender, continually impropperly gendered me throughout the session, and was even bold enough to call me a "young man"...I'm a young professional in my 20's, have presented female for over a decade now and am legally recognized as such by the government, and she is a transphobic bigot who does not deserve her practicing license. I will NEVER go to this company again and I would never recommend these "professionals" to anyone, even my worst enemy. STAY AWAY!!!

    Central Vermont Eye Care - physicians - Updated September 2026

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