1. Central Willamette

    1. Central Willamette

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    Corvallis, OR

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    Central Willamette

    2.5 (4 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Central Willamette

    Personal banking

    Central Willamette Photos

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    Columbia Bank

    Columbia Bank

    (8 reviews)

    I've been with Umpqua for about twenty years, and in the beginning they were very friendly and…read moreaccommodating. But now they've grown too big for their own good. I was just fined $10 for an "Account Maintenance Fee" after withdrawing all the money in my Money Market account in order to close it. But they didn't bother to warn me about the fee when they saw that the balance fell below the minimum required for a free account. But I have three accounts--one of which supports a low dollar amount debit card that I use for small purchases at unfamiliar businesses. That way, if I got scammed, they couldn't get more than the low balance I maintain--but there has never been a fee for this account regardless of the balance. Also, I'm 72 and can't remember all the rules for three different accounts. They have plenty of resources to send promotions for their financial products but no resources for a fee warning! I tried to complain to the morons at their call center, but these low level flunkies don't care about the customers at all, and won't let me talk to a bank executive to discuss my ADA needs. So I filed an EEOC complaint against them because they allow their newest and least knowledgeable employees to make decisions that can place the bank in serious legal jeopardy. They used to promote a policy that said a customer can come to any branch and talk to the bank CEO on a secure phone line. But now you can't even get into a branch, and they won't let a lowly customer talk to a bank big shot. And they've refused numerous requests to ID their ADA Compliance Officer (or even to say if they have one). So if you expect small business values and personal service (like they had when they were hungry), then this is no longer the place for your money--because they'll take it if they can even slightly justify it. And if you're a senior citizen like me, they'll take advantage of your inability to memorize all their conflicting and confusing rules.

    I absolutely love this bank! They handle all of my business banking and have been terrific with…read moretaking care of all of my businesses unique needs. On top of that they have the best service of any bank I have even been to. Trained by the same company as the Ritz-Carlton and it shows. I would highly recommend banking with Umpqua

    Citizens Bank

    Citizens Bank

    (2 reviews)

    Citizens Bank has given us amazing customer service and banking. It is so great that we can still…read morehave such personal service and talk to a person, compared to large institutions. As a small business owner , I highly recommend this bank. We are at the Circle Branch in Corvallis, and the manager Anthony Thompson and his staff stand out, and are the best!

    I tried to use my Citizens Bank ATM shortly after my wife died. We had a joint account. One of…read morethe main reasons for having a joint account--my wife actually used a different account at a different bank--was so that funds would be available in an emergency, such as the death of a spouse. My ATM card did not work, and I was informed at the counter that this was because my wife had died and so the account was suspended. Whether the bank does this solely to annoy customers or whether there was a reason, I don't know. What I do know was that the bank learned of my wifes death the day before when I was making a sizeable deposit, and no one even hinted at that time that there would be problems with the account. I also tried to get some documents notarized at the bank, something they point out as a benefit of having an account there. They say they won't notarize documents dealing with wills and trusts because of their liability. They used to do this, and they couldn't explain how certifying that the signature was actually mine made them liable unless the signature itself was false. These are the latest things Citizens Bank has thought up to annoy customers. On the other hand, I am getting an interest rate from them that will double my money every four thousand years.

    Central Willamette - banks - Updated September 2026

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