Nice room. Terrible internet. If you need to handle business or meet important deadlines this may…read morenot be the place for you... I just spent an hour and a half in the lobby walking someone back home (the US) through what i needed done on the internet...utterly frustrated. Also, it is not a good place to stay for tourists, very much out of the way. Not a bad experience if you don't have anything important to do, but if you need internet and convenience I'd recommend staying somewhere else.

Plusses: great breakfast buffet, good area, clean, comfortable beds and great view from the…read morerestaurant terrasse. Bad: the "spa" - no pool/jaquzzi, it took about 30 min for the employee to get the steamroom ready, we weren't notified that you're not supposed to wear bathingsuits - got us a surprise there, we weren't able to use the spa 2 out of 3 days during out stay. 2nd day there were no employees, 3rd day there was a private party; we weren't notified about this and the only thing she did was to say sorry. We've paid, and used it once! The bathrooms are not share-friendly. You can see and hear everything! The aircondition is not good! We booked 2 rooms 5 months ago and our rooms are not only separated, but on 2 different floors.

This is a very good property for the business traveler. It is literally on top of the train station…read moreand on an important bus line. However, there is not a lot to do around the property. At night, you will have a long walk to a restaurant or bar. Walking to the city center is out of the question but two or three stops on the train will get you there. The hotel itself is well run and efficient. The room was clean and well appointed. The staff spoke good English.

The staff here is superfriendly and helpful. The interior is a bit outdated, and we got a smoker's…read moreroom that smelled really bad, when we asked for a non-smoker's room. A lot of families with kids here. It is very close to the U-bahn-stop.

My friend and I were staying in Berlin for 3 nights and booked this hotel because it was one of the…read morebest deals in the city. I think I found it on Trivago. When we arrived we were a few hours early and feared we wouldn't be able to check in yet but the member of staff behind the reception desk was so helpful and lovely. He checked us into a room without any problems. The foyer is modern and clean so we got great first impressions. There's tourist information, maps and all you'd expect to find at a hotel. The snacks and drinks are extremely pricey though, as is breakfast if you haven't already got it included in your booking. The room was nice, not amazing, but it did us just fine. There was a few holes in the net curtains and the room wasn't as modern as I'd expected but everything was clean. The room came with amenities such as a fridge, shampoo, shower gel, tea and coffee tray and free WiFi. The WiFi was pretty slow and frustrating though. Every day the maids would clean and tidy the room and I got such great sleep in the bed during my stay as it was very comfortable. The location is just outside of the central locations I'd say but we didn't mind a 10 minute walk into town. Potsdamer Platz is literally a 10 minute walk away and there you will find some shops and restaurants. There's an underground station right at the end of the road where the hotel is, like 2 minutes walk, where you can get to the zoo and Olympic Stadium on the same line. So handy! Would definitely come back here if I visit Berlin again and I would certainly recommend this hotel to family and friends.

Reason for stars: I give it a 4 and not a 5 because I wouldn't consider it a "boutique" hotel. For…read morewhat it is, I really enjoyed my stay. It had a small kitchenette that was great for fixing up my breakfasts and lunches. Rooms: Great space. The rooms were comfortable and spacious. The bathroom was very clean and spacious. The kitchenette had most of the thing you would need. There was a tv that was small and dated but I wasn't there to watch tv. I got the daily BBC news and that's all I needed. The room also had a balcony which was great for getting a bit of fresh air or for enjoying a coffee. Location: Relatively close to town (about 15 mins by bus/train, if I remember correctly). There isn't much in the immediate area except for their bar in the lobby. The bar in the lobby attracted locals for a beer while watching the game. The closest market was a block away and they had most groceries. Value: Great. I would go again if I was in the area.

I'm overall happy with the stay. It loses one star because of the very poor wi-fi connection which…read moredisconnected often and only supported two devices per room. The room was small but clean and neat, great kitchenette, the bathroom was really clean and good with a bathtub, very nice after long days walking around in the city. It's quiet, the staff is friendly and the beergarden was nice. It takes about 15 minutes with train to Alexanderplatz, and they depart frequently.