Really enjoyed the visit had all the information I need it after that we went to Dairy Queen and…read morehad a good time

Our agent, Shawn Reed, was at all times respectful, helpful beyond the call of duty, kept in close…read morecommunication with us by telephone and email. Made himself available to fit our schedule. Shawn was very knowledgeable of the area, the available properties, the people, the entities with which we need to do business. When we related to Shawn what we were looking for in a property, he led us to the property we ended up buying, even though that property was not on our own list of properties to look at. Even after the closing he continues to communicate with us and to be helpful in numerous areas. We could not be more pleased than we are with Shawn Reed and Mountain Sky Properties.

Short way helped me and my husband get into the house that was in our price range and helped with…read moreanything that came along in the process. We couldn't have done it without them. Y'all need to get the short way home with short way real estate

From the owner: Judy Short is Broker/Owner of Short Way Real Estate, Inc in beautiful Wythe County VA. She has been…read morein real estate since 1996 and loves working with the public in purchasing and selling. She stays informed of current loans available for diversity of properties. There are still 100% financing out there on most homes. Judy has worked in residential, land, commercial, foreclosures, short sales and relocation. She guides an above average office of Realtors that are honest and not afraid of hard work. Call Her today and let her expertise go to work for you.

Unfortunately, my experience with this company is the same as the other two reviewers. While they…read moreseemed great to work with initially, they were not committed to helping my organization find a building - they were much more interested in using our offer to get a higher bidder and larger commission. VERY disappointing.

I have had nothing but great experiences with Shane at Gentry. He is great and communicating with…read moreour company and keeping me informed. Thank you Shane for a great experience and we look forward to continuing our work with you moving forward.

First, I want to say it wasn't all terrible at the beginning. We were in a desperate situation…read moreneeding a place to stay, and they did have an available apartment while we waited for a new build to be completed. The lady in the office was fabulous and I was appreciative of everything she did. We rented the unit sight-unseen, except for a few pictures. The photos showed it needed cleaning, but we were assured it would be taken care of before move-in. It goes downhill from here. When we arrived, we were mortified. I won't go into all the details, but after four hours of cleaning on our part, the unit was finally livable. When I asked about the condition, the response was that they had been sick--things happen, so we moved on. Within days, the refrigerator froze and ruined all the food, over $300. After 10 days and three calls to maintenance with no resolution, we were eventually offered the refrigerator from the office (which I do appreciate). Problem solved--temporarily. Then, the shower backed up, water ran across the bathroom floor, and liquid began coming from under the toilet. The sink, toilet, and shower were completely unusable. I have since learned the plumbing had been an issue that was never properly fixed. We were told to use another unit for showers and bathrooms in the meantime. Whenever I asked when the new apartment would be ready, I was told "a couple more weeks," followed by, "I'll give you a week's notice." No firm answers, just delays, offered another unit that was ready but honestly looked no better than the current living space and not much bigger. Ultimately, through the help of others, we found alternate housing. During the plumbing crisis, a $550 refund promise was made and was told, "I'll make it right." But when we returned all the keys and I asked about the refund, the story changed. After multiple texts, a missed FaceTime call from him (unsure why he would FaceTime), and then a phone call from him, I was told I wouldn't be getting the refund because I wasn't leasing from him anymore. The conversation ended with me being cursed at--"F- you, you dumb b****"--before he hung up. I texted back in shock questioning his professionalism, I was met with "tell your hubby too". When I mentioned pursuing legal action, I was told, "Bring it." Since then, I've spoken to multiple people who all told me the same thing: I should have stayed away. His reputation as a slumlord is well-known in the area. I wish I'd done that research earlier. Based on my experience, I cannot recommend renting here. I expect a defensive or snarky response to this review, as seems to be the pattern with other negative reviews, but I feel it's important to share what happened.

This management company cares about their tenants! I have been very impressed with the…read moreprofessionalism and kindness.