I have a cabin on the north end of Lake Vermilion, which has few options of service…read more Back six years ago when we started with Access my needs for fast reliable internet was not needed, so you just accepted it. Now that my needs have changed it is very difficult to maintain a good signal for any length of time. I have called many times, but it seems to fall on deaf ears. I would not recommend. Gary B.

This was one of the few internet options offered at our cabin on Lake Vermilion. After doing some…read moreresearch I decided that using the wi-fi option with Access was the best option. There is a tower a couple miles away and they put a little antenna on the outside of the house to hit the tower for internet. Pretty simple concept and it has worked for the last 7 years. The internet is fine when the weather is good. However, during and after large storms in the summer the internet could be out 1-2 days. This is a cabin so for mediocre internet was good enough since the price was right. But with technology changing and phones using wi-fi, web cams and my thermostat being tied to the internet I needed a more reliable option. So I started looking for a more reliable option and found a cable/phone company (wired) now offers internet to my location at a much faster speed. I had until recently been a customer with them since 2009, but will never go back to this company.

Second time your tvo has knocked out my cable in the past month. At least a 7 day wait for a…read moretechnician to come and "Resolve " the issue. Very poor service.

I've had Verizon for 15 years. I went in to discuss some bad phone service I was having at my…read morehouse. I had gone there before for the same issue and they have always, at least, checked my settings and refreshed my signal to the local towers. Not this time, the representative was rude from the minute I walked in. I told him I had an appointment and he made a rude comment saying I didn't. He refused to even look at my phone telling me to call the customer service line. I confirmed that he wouldn't even look at it and he said No! I then mentioned going to AT&T and his response was, "go over there then". I said I would be taking 6 lines with me and he barked, "that's fine"! I went to AT&T and it has been amazing customer service and great phone service.

Do not go here Matt J. Is RUDE to people.... My wife and I bought 2 samsung S23 ultra phones,…read moreSamsung earbuds 2, protective cases, upgraded our plan and they had a promotion that I could get a tablet. We paid cash of $3,500 dollars. The tablet would not connect to the cell phone system. I went to the Virginia Mn store and was being helped by a nice associate. After 44 minutes. Matt asked the associate helping me to go help other customers. My tablet did not get resolved. I left the premises. Do Not Go there Matt J. Is RUDE to you if your getting help and not buying more ..